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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Tolerating errors in hospitality organizations: relationships with learning behavior, error reporting and service recovery performance
Xingyu Wang, Priyanko Guchait, Ayşın Paşamehmetoğlu
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 8, pp. 2635-2655
Closed Access | Times Cited: 48

Showing 1-25 of 48 citing articles:

Psychological Safety Comes of Age: Observed Themes in an Established Literature
Amy C. Edmondson, Derrick P. Bransby
Annual Review of Organizational Psychology and Organizational Behavior (2022) Vol. 10, Iss. 1, pp. 55-78
Open Access | Times Cited: 139
The evolution of service failure and recovery research in hospitality and tourism: An integrative review and future research directions
Hyunsu Kim, Kevin Kam Fung So
International Journal of Hospitality Management (2023) Vol. 111, pp. 103457-103457
Closed Access | Times Cited: 32
Can human resource flexibility disentangle innovative work behavior among hospitality employees? The roles of harmonious passion and regulatory foci
Lưu Trọng Tuấn
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 12, pp. 4258-4285
Closed Access | Times Cited: 55
Hospitality employee’s mindfulness and its impact on creativity and customer satisfaction: The moderating role of organizational error tolerance
Xingyu Wang, Xueqi Wen, Ayşın Paşamehmetoğlu, et al.
International Journal of Hospitality Management (2020) Vol. 94, pp. 102846-102846
Open Access | Times Cited: 50
Exploring the effect of team climate on knowledge management in teams through team work engagement: evidence from knowledge-intensive firms
Sarra Berraies, Abdelhak Chouiref
Journal of Knowledge Management (2022) Vol. 27, Iss. 3, pp. 842-869
Closed Access | Times Cited: 36
Employee mindfulness and creativity: when emotions and national culture matter
Huy Gip, Do The Khoa, Priyanko Guchait, et al.
Service Industries Journal (2022) Vol. 42, Iss. 5-6, pp. 383-411
Closed Access | Times Cited: 31
Qualitative job insecurity, emotional exhaustion and their effects on hotel employees’ job embeddedness: The moderating role of perceived organizational support
Ali Doğantekin, Cihan Seçi̇lmi̇ş, Osman M. Karatepe
International Journal of Hospitality Management (2022) Vol. 105, pp. 103270-103270
Closed Access | Times Cited: 28
Conceptualizing the role of virtual service agents in service failure recovery: Guiding insights
Salman Majeed, Woo Gon Kim, Rawan Nimri
International Journal of Hospitality Management (2024) Vol. 123, pp. 103889-103889
Closed Access | Times Cited: 6
Leader crisis communication and salesperson resilience in face of the COVID-19: The roles of positive stress mindset, core beliefs challenge, and family strain
Lưu Trọng Tuấn
Industrial Marketing Management (2021) Vol. 102, pp. 488-502
Closed Access | Times Cited: 36
Do mistakes acceptance foster innovation? Polish and US cross-country study of tacit knowledge sharing in IT
Wioleta Kucharska
Journal of Knowledge Management (2021) Vol. 25, Iss. 11, pp. 105-128
Open Access | Times Cited: 35
Hospitality employees’ affective experience of shame, self-efficacy beliefs and job behaviors: The alleviating role of error tolerance
Xingyu Wang, Priyanko Guchait, Do The Khoa, et al.
International Journal of Hospitality Management (2022) Vol. 102, pp. 103162-103162
Closed Access | Times Cited: 27
The mediating role of organizational learning capability and resilience in the error management culture-service innovation link and the contingent effect of error frequency
Ali E. Akgün, Halit Keski̇n, Zeynep Aksoy, et al.
Service Industries Journal (2022) Vol. 43, Iss. 7-8, pp. 525-554
Closed Access | Times Cited: 24
When Leaders Acknowledge Their Own Errors, Will Employees Follow Suit? A Social Learning Perspective
Kaili Zhang, Bin Zhao, Kui Yin
Journal of Business Ethics (2023) Vol. 189, Iss. 2, pp. 403-421
Closed Access | Times Cited: 15
Abusive supervision in commercial kitchens: Insights from the restaurant industry
Babak Taheri, Jamie Thompson, Trishna G. Mistry, et al.
International Journal of Hospitality Management (2024) Vol. 120, pp. 103789-103789
Open Access | Times Cited: 5
An implicit leadership theory lens on leader humility and employee outcomes: Examining individual and organizational contingencies
Xingyu Wang, Zihan Liu, Xueqi Wen, et al.
Tourism Management (2021) Vol. 89, pp. 104448-104448
Closed Access | Times Cited: 29
Customer online reviews and hospitality employees’ helping behavior: moderating roles of self-efficacy and moral identity
YooHee Hwang, Xingyu Wang, Ayşın Paşamehmetoğlu
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 5, pp. 1461-1481
Closed Access | Times Cited: 27
The Impact of Workplace Multi-Foci Information on Error Tolerance: Roles of Organizational Culture and Leadership Style
Mengxuan Li, Xingyu Wang, Renata F. Guzzo, et al.
International Journal of Hospitality & Tourism Administration (2025), pp. 1-29
Closed Access
Climate perceptions for underrepresented leaders: Influencing service employees' proactive behaviors through psychological safety and knowledge sharing
Huy Gip, Michelle Russen, Priyanko Guchait
International Journal of Hospitality Management (2025) Vol. 129, pp. 104204-104204
Open Access
Accountability and referent Selection: Evidence from Chinese mutual funds
Zhiwei Yang, Yang Zhi
Journal of Business Research (2025) Vol. 194, pp. 115368-115368
Closed Access
The Influence of Psychological Safety on Students’ Creativity in Project-Based Learning: The Mediating Role of Psychological Empowerment
Shenghao Han, Dewen Liu, Yiliang Lv
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 18
Participative leadership and service recovery performance: a moderated mediation model
Muhammad Aamir Shafique Khan, Jianguo Du, Shuai Jin, et al.
Journal of Service Theory and Practice (2023) Vol. 33, Iss. 4, pp. 537-555
Closed Access | Times Cited: 10
Organizational Error Tolerance and Change-Oriented Organizational Citizenship Behavior: Mediating Role of Psychological Empowerment and Moderating Role of Public Service Motivation
Mi Lin, Menghua Xie, Zhi Li
Psychology Research and Behavior Management (2023) Vol. Volume 16, pp. 4133-4153
Open Access | Times Cited: 9
Informal learning research in hospitality and tourism: A systematic literature review
Justice Kwabena Kodom-Wiredu, Alan Coetzer, Janice Redmond, et al.
Journal of Hospitality and Tourism Management (2022) Vol. 52, pp. 13-28
Closed Access | Times Cited: 14
Random field design and collaborative inference strategies for learning interaction activities
Xiaona Xia
Interactive Learning Environments (2020) Vol. 31, Iss. 4, pp. 1933-1957
Closed Access | Times Cited: 21
Nurturing service innovation through developmental culture: A multilevel model
Mingjun Yang, Lưu Trọng Tuấn, David Qian
Journal of Hospitality and Tourism Management (2022) Vol. 50, pp. 93-107
Open Access | Times Cited: 13
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