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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Hotel’s online reviews and ratings: a cross-cultural approach
Ramona-Diana Leon
International Journal of Contemporary Hospitality Management (2019) Vol. 31, Iss. 5, pp. 2054-2073
Closed Access | Times Cited: 39

Showing 1-25 of 39 citing articles:

Motivation and satisfaction of Chinese and U.S. tourists in restaurants: A cross-cultural text mining of online reviews
Susan Jia
Tourism Management (2020) Vol. 78, pp. 104071-104071
Closed Access | Times Cited: 208
Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers’ continuance intention
Raffaele Filieri, Fulya Açikgöz, Valentina Ndou, et al.
International Journal of Contemporary Hospitality Management (2020) Vol. 33, Iss. 1, pp. 199-223
Open Access | Times Cited: 167
Emotional and the normative aspects of customers’ reviews
Yana Pashchenko, Mst Farjana Rahman, Md Shamim Hossain, et al.
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103011-103011
Closed Access | Times Cited: 47
Pro-environmental behaviours of generation Z: A cross-cultural approach
Israel‐Javier Juma‐Michilena, María Eugenia Ruíz Molina, Irene Gil Saura, et al.
International Review on Public and Nonprofit Marketing (2024)
Open Access | Times Cited: 9
Differences of Consumer Reviews and Consumer Satisfaction on Cross-Border E-Commerce Platforms: A Text Mining Analysis Based on Cross-Cultural Perspective
Ruoxin Zhou, Yuting Zhu, Rong Zheng, et al.
Journal of Organizational Computing and Electronic Commerce (2025), pp. 1-23
Closed Access | Times Cited: 1
Online review helpfulness: the moderating effects of review comprehensiveness
Yi Liu, Hsinchun Chen
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 2, pp. 534-556
Closed Access | Times Cited: 54
Human resource development practices and employee engagement: the mediating role of organizational commitment
Frank Nana Kweku Otoo, Nissar Ahmed Rather
Rajagiri Management Journal (2024) Vol. 18, Iss. 3, pp. 202-232
Open Access | Times Cited: 7
Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis
Shun Ying, Jin Hooi Chan, Xiaoguang Qi
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 10, pp. 3249-3269
Open Access | Times Cited: 45
Effect of online hotel reviews on the relationship between defender and prospector strategies and management controls
Daiane Antonini Bortoluzzi, Rogério João Lunkes, Edicreia Andrade dos Santos, et al.
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 12, pp. 3721-3745
Closed Access | Times Cited: 34
UGC involvement, motivation and personality: Comparison between China and Spain
M. Rosario González‐Rodríguez, María del Carmen Díaz Fernández, Anil Bilgihan, et al.
Journal of Destination Marketing & Management (2021) Vol. 19, pp. 100543-100543
Open Access | Times Cited: 30
Customer online reviews and hospitality employees’ helping behavior: moderating roles of self-efficacy and moral identity
YooHee Hwang, Xingyu Wang, Ayşın Paşamehmetoğlu
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 5, pp. 1461-1481
Closed Access | Times Cited: 28
Staying in a hotel or peer-to-peer accommodation sharing? A discrete choice experiment with online reviews and discount strategies
Shixuan Fu, Xusen Cheng, Ying Bao, et al.
Internet Research (2020) Vol. 31, Iss. 2, pp. 654-676
Closed Access | Times Cited: 30
A Cross-cultural Analysis of Tourists’ Perceptions of Airbnb Attributes
Yue Xi, Chenya Ma, Qiang Yang, et al.
International Journal of Hospitality & Tourism Administration (2021) Vol. 23, Iss. 4, pp. 754-787
Closed Access | Times Cited: 27
How Do International and Domestic Tourists Perceive the Service Quality of Japanese Ryokans? A Cross-Cultural Perspective
Fukumi Maki, Kaede Sano, Hao Sun
Journal of Quality Assurance in Hospitality & Tourism (2025), pp. 1-24
Closed Access
Warm or competent? The effect of host type on consumer booking intentions for online short-term rentals by destination type
Xiaojun Fan, Pengbo Xu, Shiyun Wang, et al.
Tourism Recreation Research (2025), pp. 1-13
Closed Access
“Most Americans like their privacy.” Exploring privacy concerns through US guests’ reviews
David D’Acunto, Serena Volo, Raffaele Filieri
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 8, pp. 2773-2798
Open Access | Times Cited: 22
National cultures and their impact on electronic word of mouth: a systematic review
Anh Dang, David Raška
International Marketing Review (2021) Vol. 39, Iss. 5, pp. 1182-1225
Closed Access | Times Cited: 22
Peer-to-peer accommodation risk perceptions and risk-reduction strategies: A cross-cultural perspective
Yu‐Chin Hsieh, Yaling Chen, Ping Yin
Journal of Hospitality and Tourism Management (2022) Vol. 51, pp. 279-288
Closed Access | Times Cited: 16
Effects of spatial distance on consumers' review effort
Ziqiong Zhang, Shuchen Qiao, Ying Chen, et al.
Annals of Tourism Research (2022) Vol. 94, pp. 103406-103406
Closed Access | Times Cited: 15
Entertainer celebrity vs. celebrity chefs: The joint effect of celebrity endorsement and power distance belief on restaurant consumers
Da Huo, Michael S. Lin, Xiaoyun Zheng, et al.
International Journal of Hospitality Management (2022) Vol. 106, pp. 103291-103291
Closed Access | Times Cited: 15
Improving the service quality of cross-border e-commerce: How to understand online consumer reviews from a cultural differences perspective
Linlin Han, Xu Han
Frontiers in Psychology (2023) Vol. 14
Open Access | Times Cited: 8
The effects of corporate, review and reviewer characteristics on the helpfulness of online reviews: the moderating role of culture
Jungwon Lee, Cheol Park
Internet Research (2022) Vol. 32, Iss. 5, pp. 1562-1594
Closed Access | Times Cited: 12
Hospitality business models, customer well-being and trust: the mediating role of competitive service advantage
Lenna V. Shulga, James A. Busser, Billy Bai
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 9, pp. 3040-3064
Closed Access | Times Cited: 14
Exploring customers’ purchasing behavior toward refurbished mobile phones: a cross-cultural opinion mining of amazon reviews
Atiyeh Seifian, Sajjad Shokouhyar‎, Mohamad Bahrami
Environment Development and Sustainability (2023) Vol. 26, Iss. 11, pp. 28131-28159
Closed Access | Times Cited: 5
A Tale of Two Cultural Values in Airbnb: Long-Term Orientation and Indulgence
Lacey K. Wallace, Joanne T. Cao, Wei Wang
Tourism Planning & Development (2022) Vol. 21, Iss. 5, pp. 503-529
Closed Access | Times Cited: 8
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