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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Travelers' behavioral intention toward hotel self-service kiosks usage
Miyoung Kim, Hailin Qu
International Journal of Contemporary Hospitality Management (2013) Vol. 26, Iss. 2, pp. 225-245
Closed Access | Times Cited: 218

Showing 1-25 of 218 citing articles:

The effect of coronavirus disease-19 (COVID-19) risk perception on behavioural intention towards ‘untact’ tourism in South Korea during the first wave of the pandemic (March 2020)
So Young Bae, Po-Ju Chang
Current Issues in Tourism (2020) Vol. 24, Iss. 7, pp. 1017-1035
Closed Access | Times Cited: 639
Tourists’ intention to visit a destination: The role of augmented reality (AR) application for a heritage site
Namho Chung, Hee‐Jeong Han, Youhee Joun
Computers in Human Behavior (2015) Vol. 50, pp. 588-599
Closed Access | Times Cited: 525
Consumer perception of knowledge-sharing in travel-related Online Social Networks
Anil Bilgihan, Albert A. Barreda, Fevzi Okumuş, et al.
Tourism Management (2015) Vol. 52, pp. 287-296
Closed Access | Times Cited: 296
Impact of self-service technology (SST) service quality on customer loyalty and behavioral intention: The mediating role of customer satisfaction
Muhammad Shahid Iqbal, Masood Ul Hassan, Ume Habibah
Cogent Business & Management (2018) Vol. 5, Iss. 1, pp. 1-1
Open Access | Times Cited: 209
Tourism 4.0 technologies and tourist experiences: a human-centered design perspective
Uglješa Stankov, Ulrike Gretzel
Information Technology & Tourism (2020) Vol. 22, Iss. 3, pp. 477-488
Open Access | Times Cited: 196
Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents
Arun Kumar Kaushik, Amit Kumar Agrawal, Zillur Rahman
Tourism Management Perspectives (2015) Vol. 16, pp. 278-289
Closed Access | Times Cited: 189
Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic
Chanmi Hong, Hayeon Choi, Eun-Kyong Choi, et al.
Journal of Hospitality and Tourism Management (2021) Vol. 48, pp. 509-518
Open Access | Times Cited: 186
Customers’ intention to use robot-serviced restaurants in Korea: relationship of coolness and MCI factors
Seong Soo
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 9, pp. 2947-2968
Closed Access | Times Cited: 185
An extended technology acceptance model in behavioral intention toward hotel tablet apps with moderating effects of gender and age
Jungsun Kim
International Journal of Contemporary Hospitality Management (2016) Vol. 28, Iss. 8, pp. 1535-1553
Closed Access | Times Cited: 179
The Emergence of Service Robots at Restaurants: Integrating Trust, Perceived Risk, and Satisfaction
Kyung Hwa Seo, Jee Hye Lee
Sustainability (2021) Vol. 13, Iss. 8, pp. 4431-4431
Open Access | Times Cited: 160
AI-based self-service technology in public service delivery: User experience and influencing factors
Fengming Chen, Wenshan Guo, Xian Gao, et al.
Government Information Quarterly (2020) Vol. 38, Iss. 4, pp. 101520-101520
Closed Access | Times Cited: 154
Progression and development of information and communication technology research in hospitality and tourism
Rob Law, Daniel Leung, Irene Cheng Chu Chan
International Journal of Contemporary Hospitality Management (2019) Vol. 32, Iss. 2, pp. 511-534
Closed Access | Times Cited: 151
Ultimate transformation: How will automation technologies disrupt the travel, tourism and hospitality industries?
Stanislav Ivanov
Zeitschrift für Tourismuswissenschaft (2019) Vol. 11, Iss. 1, pp. 25-43
Closed Access | Times Cited: 150
How to enhance hotel guests’ acceptance and experience of smart hotel technology: An examination of visiting intentions
Huijun Yang, Hanqun Song, Catherine Cheung, et al.
International Journal of Hospitality Management (2021) Vol. 97, pp. 103000-103000
Open Access | Times Cited: 116
Service robots and COVID-19: exploring perceptions of prevention efficacy at hotels in generation Z
Jaime Romero, Nora Lado
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 11, pp. 4057-4078
Open Access | Times Cited: 112
Understanding tourist barriers and personality influences in embracing generative AI for travel planning and decision-making
Siamak Seyfi, Myung Ja Kim, Amin Nazifi, et al.
International Journal of Hospitality Management (2025) Vol. 126, pp. 104105-104105
Open Access | Times Cited: 4
Self-Service Technology Research: A bibliometric co-citation visualization analysis
Hakseung Shin, Richard R. Perdue
International Journal of Hospitality Management (2019) Vol. 80, pp. 101-112
Closed Access | Times Cited: 138
Investigating motivated consumer innovativeness in the context of drone food delivery services
Jinsoo Hwang, Hyun Kim, Woohyoung Kim
Journal of Hospitality and Tourism Management (2019) Vol. 38, pp. 102-110
Closed Access | Times Cited: 130
Robots, Artificial Intelligence, and Service Automation in Hotels
Georgina Lukanova, Galina Ilieva
Emerald Publishing Limited eBooks (2019), pp. 157-183
Closed Access | Times Cited: 126
Exploring perceived risk in building successful drone food delivery services
Jinsoo Hwang, Ja Young Choe
International Journal of Contemporary Hospitality Management (2019) Vol. ahead-of-print, Iss. ahead-of-print
Closed Access | Times Cited: 123
Customer acceptance of cashless payment systems in the hospitality industry
Ahmet Öztürk
International Journal of Contemporary Hospitality Management (2016) Vol. 28, Iss. 4, pp. 801-817
Closed Access | Times Cited: 119
A TAM-based approach to explore the effect of online experience on destination image: A smartphone user's perspective
Menglong Xia, Yang Zhang, Chen Zhang
Journal of Destination Marketing & Management (2017) Vol. 8, pp. 259-270
Closed Access | Times Cited: 109
Understanding mobile hotel booking loyalty: an integration of privacy calculus theory and trust-risk framework
Ahmet Öztürk, Khaldoon Nusair, Fevzi Okumuş, et al.
Information Systems Frontiers (2017) Vol. 19, Iss. 4, pp. 753-767
Closed Access | Times Cited: 108
Impact of robot hotel service on consumers’ purchase intention: a control experiment
Lina Zhong, Sunny Sun, Rob Law, et al.
Asia Pacific Journal of Tourism Research (2020) Vol. 25, Iss. 7, pp. 780-798
Closed Access | Times Cited: 107
Modeling guests’ intentions to use mobile apps in hotels
Cristian Morosan, Agnes DeFranco
International Journal of Contemporary Hospitality Management (2016) Vol. 28, Iss. 9, pp. 1968-1991
Closed Access | Times Cited: 106
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