OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Robots can’t take my job: antecedents and outcomes of Gen Z employees’ service robot risk awareness
Heyao Yu, Cass Shum, Michelle Alcorn, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 34, Iss. 8, pp. 2971-2988
Closed Access | Times Cited: 78

Showing 1-25 of 78 citing articles:

Linking employees’ challenge-hindrance appraisals toward AI to service performance: the influences of job crafting, job insecurity and AI knowledge
Changqing He, Rongrong Teng, Jun Song
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 3, pp. 975-994
Closed Access | Times Cited: 56

Working with service robots? A systematic literature review of hospitality employees’ perspectives
Jingjing Xu, Aaron Hsiao, Sacha Reid, et al.
International Journal of Hospitality Management (2023) Vol. 113, pp. 103523-103523
Closed Access | Times Cited: 50

Artificial intelligence: an overview of research trends and future directions
Doğan Gürsoy, Ruiying Cai
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 41

Embracing artificial intelligence (AI) with job crafting: Exploring trickle-down effect and employees’ outcomes
Wanlu Li, Xin Qin, Kai Chi Yam, et al.
Tourism Management (2024) Vol. 104, pp. 104935-104935
Closed Access | Times Cited: 22

Interactive effects of AI awareness and change-oriented leadership on employee-AI collaboration: The role of approach and avoidance motivation
Zihan Yin, Haiyan Kong, Yehuda Baruch, et al.
Tourism Management (2024) Vol. 105, pp. 104966-104966
Closed Access | Times Cited: 21

Human–robot interactions in the restaurant setting: the role of social cognition, psychological ownership and anthropomorphism
Daniel Ruiz‐Equihua, Jaime Romero, Sandra María Correia Loureiro, et al.
International Journal of Contemporary Hospitality Management (2022) Vol. 35, Iss. 6, pp. 1966-1985
Open Access | Times Cited: 41

Artificial intelligence (AI) awareness and work withdrawal: evaluating chained mediation through negative work-related rumination and emotional exhaustion
Rongrong Teng, Shuai Zhou, Wang Zheng, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 36, Iss. 7, pp. 2311-2326
Closed Access | Times Cited: 37

How does the usage of robots in hotels affect employees’ turnover intention? A double-edged sword study
Lan-Xia Zhang, Jiamin Li, Lele Wang, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 57, pp. 74-83
Closed Access | Times Cited: 33

How does service robot anthropomorphism affect human co-workers?
Dewi Tojib, Rahul Sujan, Junzhao Ma, et al.
Journal of service management (2023) Vol. 34, Iss. 4, pp. 750-769
Closed Access | Times Cited: 24

Are robots stealing our jobs? Examining robot-phobia as a job stressor in the hospitality workplace
Chun‐Chu Chen, Ruiying Cai
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 14

“I was so scared I quit”: Uncanny valley effects of robots’ human-likeness on employee fear and industry turnover intentions
Cass Shum, Hyun Jeong Kim, Jennifer R. Calhoun, et al.
International Journal of Hospitality Management (2024) Vol. 120, pp. 103762-103762
Closed Access | Times Cited: 13

The dark side of robot usage for hotel employees: An uncertainty management perspective
Su-Ying Pan, Yangpeng Lin, Jose Weng Chou Wong
Tourism Management (2024) Vol. 106, pp. 104994-104994
Closed Access | Times Cited: 12

Service employees’ STARA awareness and proactive service performance
Won‐Moo Hur, Yuhyung Shin
Journal of Services Marketing (2024) Vol. 38, Iss. 4, pp. 426-442
Closed Access | Times Cited: 11

The role of technology in the future of restaurant labor
Faruk Seyitoğlu, Ozan Atsız, Ayşegül Acar
Journal of Hospitality and Tourism Technology (2025)
Closed Access | Times Cited: 1

Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization
Xin Liu, Lu Zhang, Zhibin Lin, et al.
Tourism Management (2025) Vol. 109, pp. 105149-105149
Closed Access | Times Cited: 1

Hotel robots: an exploratory study of Generation Z customers in China
Yujia Chen, Tao Xue, Aarni Tuomi, et al.
Tourism Review (2022) Vol. 77, Iss. 5, pp. 1262-1275
Open Access | Times Cited: 32

Advancements in arena technology: Enhancing customer experience and employee adaptation in the tourism and hospitality industry
Birendra Kishore Roy, Sandilyan Ramanujam Pagaldiviti
Smart Tourism (2023) Vol. 4, Iss. 2, pp. 2330-2330
Open Access | Times Cited: 18

Service robots in my workplace: effects of employee-service robot co-work experiences on psychological empowerment
Xin Liu, Lu Zhang, Tengteng Zhu
Journal of Hospitality Marketing & Management (2024), pp. 1-29
Closed Access | Times Cited: 8

Artificial Intelligence (AI) for Tourism Start-Ups
Suhail M. Ghouse, Monica Chaudhary
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 161-178
Closed Access | Times Cited: 6

Retaining Generation Z employees in the hotel industry: a time-lag study
Xiaoman Zhou, G. Christina, Biyan Wen
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 6

Consumers and service robots: Power relationships amid COVID-19 pandemic
Ezgi Merdin‐Uygur, Selcen Öztürkcan
Journal of Retailing and Consumer Services (2022) Vol. 70, pp. 103174-103174
Open Access | Times Cited: 27

Frontline employees' turnover intentions in tourism and hospitality sectors: A systematic literature review and research agenda
Cau Ngoc Nguyen, Giang Hoang, Lưu Trọng Tuấn
Tourism Management Perspectives (2023) Vol. 49, pp. 101197-101197
Open Access | Times Cited: 16

Digital marketing innovation and industrial marketing: evidence from restaurants' service robots
Edward C.S. Ku
Asia Pacific Journal of Marketing and Logistics (2024) Vol. 36, Iss. 11, pp. 3099-3117
Closed Access | Times Cited: 5

The future of tourism work: is technology a substitute for labour supply?
Ian Yeoman, Una McMahon‐Beattie
Current Issues in Tourism (2024), pp. 1-19
Open Access | Times Cited: 5

Hospitality in the age of Gen Z: a critical reflection on evolving customer and workforce expectations
Siamak Seyfi, Tan Vo‐Thanh, Mustafeed Zaman
International Journal of Contemporary Hospitality Management (2024)
Closed Access | Times Cited: 5

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