Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
John Olsson, Daniel Hellström, Yulia Vakulenko
International Journal of Physical Distribution & Logistics Management (2022) Vol. 53, Iss. 2, pp. 184-205
Open Access | Times Cited: 34

Showing 1-25 of 34 citing articles:

Consumer‐Centric Supply Chain Management: A Literature Review, Framework, and Research Agenda
Benedetta Baldi, Ilenia Confente, Ivan Russo, et al.
Journal of Business Logistics (2024) Vol. 45, Iss. 4
Open Access | Times Cited: 8
You're driving me crazy! How emotions elicited by negative driver behaviors impact customer outcomes in last mile delivery
Nicolò Masorgo, Saif Mir, Adriana Rossiter Hofer
Journal of Business Logistics (2023) Vol. 44, Iss. 4, pp. 666-692
Open Access | Times Cited: 20
Study on online payments and e-commerce with SOR model
Rakesh Kumar, Tilottama Singh, Sachi Nandan Mohanty, et al.
International Journal of Retail & Distribution Management (2023)
Closed Access | Times Cited: 18
Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic
Herbert Kotzab, Işık Özge Yumurtaci Hüseyinoğlu, Irmak Şen, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103769-103769
Closed Access | Times Cited: 6
Measuring E-Commerce User Experience in the Last-Mile Delivery
Vijoleta Vrhovac, Stana Vasić, Stevan Milisavljević, et al.
Mathematics (2023) Vol. 11, Iss. 6, pp. 1482-1482
Open Access | Times Cited: 14
Let's go thrift shopping: Exploring circular business model innovation in fashion retail
Daniel Hellström, John Olsson
Technological Forecasting and Social Change (2023) Vol. 198, pp. 123000-123000
Open Access | Times Cited: 13
The role of motivators, barriers, attractiveness, and positive emotions on consumers’ intention to adopt and resist self-driving delivery robots
Le Yi Koh, Kum Fai Yuen
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 103998-103998
Closed Access | Times Cited: 5
Consumer impatience in the e-commerce home delivery context: a consumer-centric supply chain perspective for time-based competition
Haley Paluzzi, Haozhe Chen, Michael Howe, et al.
International Journal of Physical Distribution & Logistics Management (2024)
Closed Access | Times Cited: 5
Urban air mobility for time-sensitive goods with explicit customer preferences: A case study on Chengdu
Bozhi Zhao, Yining Suo, Li Tang, et al.
Journal of Air Transport Management (2024) Vol. 118, pp. 102613-102613
Closed Access | Times Cited: 4
Connecting the dots: investigating the relationships between customer preferences, innovation and last-mile delivery adoption: a mediated model
Mohammad A.K. Alsmairat, Jose Arturo Garza‐Reyes, Nadia Dahmani, et al.
Supply Chain Forum an International Journal (2025), pp. 1-15
Closed Access
Unlocking the door: information disclosure framing and consumer characteristics in parcel locker adoption
William J. Rose, Ilenia Confente, Simone T. Peinkofer, et al.
International Journal of Physical Distribution & Logistics Management (2025) Vol. 55, Iss. 11, pp. 92-117
Open Access
Examining environmental sustainability in last-mile delivery: a quality function deployment analysis
Ravindra Ojha, Alpana Agarwal
The TQM Journal (2025)
Closed Access
Factors Influencing the Service Quality for Customer Satisfaction on Parcel Service Safety in the Postal and Courier Industry: Analysis Using Structural Equation Modelling
Zuraimi Abdul Aziz, Nik Syuhailah Nik Hussin, Dzulkifli Mukhtar, et al.
Pertanika journal of social science & humanities (2025) Vol. 33, Iss. 2
Closed Access
Evolution, Challenges, and Opportunities of Transportation Methods in the Last-Mile Delivery Process
Xiaonan Zhu, Lanhui Cai, Po‐Lin Lai, et al.
Systems (2023) Vol. 11, Iss. 10, pp. 509-509
Open Access | Times Cited: 10
Last‐Mile Delivery: A Process View, Framework, and Research Agenda
Nicolò Masorgo, David Dobrzykowski, Brian S. Fugate
Journal of Business Logistics (2024) Vol. 45, Iss. 4
Closed Access | Times Cited: 3
Empirical Research of Cold-Chain Logistics Service Quality in Fresh Product E-Commerce
Ling Wang, Yuk Ming Tang, Ka Yin Chau, et al.
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 3, pp. 2543-2556
Open Access | Times Cited: 2
The Role of Last-Mile Delivery Quality and Satisfaction in Online Retail Experience: An Empirical Analysis
Khalid Aljohani
Sustainability (2024) Vol. 16, Iss. 11, pp. 4743-4743
Open Access | Times Cited: 1
The Factors Influencing User Satisfaction in Last-Mile Delivery: The Structural Equation Modeling Approach
Vijoleta Vrhovac, Dušanka Dakić, Stevan Milisavljević, et al.
Mathematics (2024) Vol. 12, Iss. 12, pp. 1857-1857
Open Access | Times Cited: 1
Strategies to Improve Customer Experience: A Case of an Online Shopping Platform in Indonesia
Wan Amiera Wan Jusoh, Nor Irvoni Mohd Ishar, Muhammad Ilham Sjahrir, et al.
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management (2022) Vol. 15, Iss. 3, pp. 330-346
Open Access | Times Cited: 3
Yếu tố thúc đẩy và cản trở hành vi chuyển đổi sử dụng tủ khóa thông minh của người tiêu dùng tại Hà Nội
Nguyễn Thị Mỹ Nguyệt, Trần Thị Hà, Nguyễn Minh Trang, et al.
VNU JOURNAL OF ECONOMICS AND BUSINESS (2024) Vol. 4, Iss. 1, pp. 78-78
Open Access
Ý định tiếp tục sử dụng dịch vụ tủ đồ thông minh của người dùng tại các đô thị lớn ở Việt Nam
Nguyệt Nguyễn Thị Mỹ, Hà Trần Thị Hoàng
Tạp chí Kinh tế và Phát triển (2024), pp. 70-79
Open Access
Factors Influencing the Decision to Buy Houses in Tangerang City, Indonesia: An Examination of Property Features, Superior Service, and Buying Intentions
Johan Budiman, Juhary Ali, Anton Hindardjo
Technium Social Sciences Journal (2024) Vol. 55, pp. 284-296
Open Access
The Dark Side of E-Commerce Logistics: Customer Privacy Concerns in Last Mile Delivery
Yu-Hao Zheng, Wen Li, Tao Xu, et al.
(2024)
Closed Access
Examining environmental sustainability in last-mile delivery: a quality function deployment analysis
Alpana Agarwal, Ravindra Ojha
Research Square (Research Square) (2024)
Open Access
Empowering Parcel Delivery Logistics: The Role of Customer Journey Mapping in Driving Innovation and Customer-Centric Solutions
Mehrdad Fakher
(2024)
Open Access
Page 1 - Next Page

Scroll to top