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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Twitter as customer’s eWOM: an empirical study on their impact on firm financial performance
Jiyao Xun, Biao Guo
Internet Research (2017) Vol. 27, Iss. 5, pp. 1014-1038
Closed Access | Times Cited: 51

Showing 1-25 of 51 citing articles:

Comparative study of deep learning models for analyzing online restaurant reviews in the era of the COVID-19 pandemic
Yi Luo, Xiaowei Xu
International Journal of Hospitality Management (2021) Vol. 94, pp. 102849-102849
Open Access | Times Cited: 151
Electronic word-of-mouth and the brand image: Exploring the moderating role of involvement through a consumer expectations lens
A. T. Krishnamurthy, S. Ramesh Kumar
Journal of Retailing and Consumer Services (2018) Vol. 43, pp. 149-156
Closed Access | Times Cited: 104
The formation of habit and word-of-mouth intention of over-the-top platforms
Anup Anurag Soren, Shibashish Chakraborty
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103460-103460
Closed Access | Times Cited: 26
Insight into consumer experience on UK train transportation services
Emmanuel Mogaji, İsmail Erkan
Travel Behaviour and Society (2018) Vol. 14, pp. 21-33
Open Access | Times Cited: 60
Silver lining of envy on social media? The relationships between post content, envy type, and purchase intentions
Ruoyun Lin
Internet Research (2018) Vol. 28, Iss. 4, pp. 1142-1164
Closed Access | Times Cited: 56
The dark side of news community forums: opinion manipulation trolls
Todor Mihaylov, Tsvetomila Mihaylova, Preslav Nakov, et al.
Internet Research (2018) Vol. 28, Iss. 5, pp. 1292-1312
Closed Access | Times Cited: 55
Beyond negative and positive: Exploring the effects of emotions in social media during the stock market crash
Yidi Ge, Jiangnan Qiu, Xiaogang Li, et al.
Information Processing & Management (2020) Vol. 57, Iss. 4, pp. 102218-102218
Closed Access | Times Cited: 50
Do online reviews still matter post-purchase?
Hongfei Liu, Chanaka Jayawardhena, Victoria‐Sophie Osburg, et al.
Internet Research (2019) Vol. 30, Iss. 1, pp. 109-139
Open Access | Times Cited: 48
Emergence of social media as new normal during COVID-19 pandemic: a study on innovative complaint handling procedures in the context of banking industry
Durgesh Agnihotri, Kushagra Kulshreshtha, Vikas Tripathi
International Journal of Innovation Science (2021) Vol. 14, Iss. 3/4, pp. 405-427
Closed Access | Times Cited: 37
Technology adoption news and corporate reputation: sentiment analysis about the introduction of Bitcoin
Federico Caviggioli, Lucio Lamberti, Paolo Landoni, et al.
Journal of Product & Brand Management (2020) Vol. 29, Iss. 7, pp. 877-897
Open Access | Times Cited: 38
Analyzing the role of national culture on content creation and user engagement on Twitter: The case of Indian Premier League cricket franchises
C. Deep Prakash, Adrija Majumdar
International Journal of Information Management (2020) Vol. 57, pp. 102268-102268
Closed Access | Times Cited: 34
Text classification in tourism and hospitality – a deep learning perspective
Jun Liu, Sike Hu, Fuad Mehraliyev, et al.
International Journal of Contemporary Hospitality Management (2023) Vol. 35, Iss. 12, pp. 4177-4190
Closed Access | Times Cited: 11
Developing UGC social brand engagement model: Insights from diverse consumers
Muhammad Naeem, Wilson Ozuem
Journal of Consumer Behaviour (2020) Vol. 20, Iss. 2, pp. 426-439
Open Access | Times Cited: 31
Online or offline? Spillover effect of customer-to-customer interaction in a multichannel background
Yucheng Liu, Xiaorong Fu, Xiangming Ren
Internet Research (2023) Vol. 33, Iss. 4, pp. 1519-1543
Closed Access | Times Cited: 10
Do negative social media sentiments affect firm risk?
Samuel Jebaraj Benjamin, Nirosha Hewa Wellalage, Pallab Kumar Biswas, et al.
Accounting Research Journal (2025)
Closed Access
Diversified impact of electronic word-of-mouth (eWOM) on consumer communities: a developing country perspective
T. M. Wanigapura, T. P. S. R. Guruge, I. V. Kuruppu, et al.
DECISION (2025)
Closed Access
Understanding the impact of online firestorms on financial performance in corporate social responsibility campaigns
Filipe Dias, Paulo Rita, Nuno António, et al.
Marketing Intelligence & Planning (2025)
Closed Access
Predicting eWOM in a B2B International Trade Fair
Skania L. Geldres-Weiss, Natalia Vila López, Inés Küster Boluda
Business and Professional Communication Quarterly (2025)
Closed Access
Firm value in the airline industry: perspectives on the impact of sustainability and Covid-19
Yaghoub Abdi, Xiaoni Li, Xavier Càmara‐Turull
Humanities and Social Sciences Communications (2023) Vol. 10, Iss. 1
Open Access | Times Cited: 8
Investigation of causal public opinion indexes for price fluctuation in vegetable marketing
Youzhu Li, Jinyu Yao, Jingjing Song, et al.
Computers & Electrical Engineering (2024) Vol. 116, pp. 109227-109227
Closed Access | Times Cited: 3
Individual and product-related antecedents of electronic word-of-mouth
Bogdan Anastasiei, Nicoleta Dospinescu, Octavian Dospinescu
Aslib Journal of Information Management (2024)
Open Access | Times Cited: 3
Marketing Outcomes and Shareholder Value: A Review and Research Agenda
Johnson Clement Madathil, Justin Paul, Nithya Murugan
International Journal of Market Research (2024)
Closed Access | Times Cited: 2
Aggregate effects of advertising decisions
Yanwu Yang, Xin Li, Daniel Zeng, et al.
Internet Research (2018) Vol. 28, Iss. 4, pp. 1079-1102
Open Access | Times Cited: 17
Electronic word-of-mouth effects on studio performance leveraging attention-based model
Yang Liu, Hao Fei, Qingguo Zeng, et al.
Neural Computing and Applications (2020) Vol. 32, Iss. 23, pp. 17601-17622
Closed Access | Times Cited: 15
Exploring the influence of multimodal social media data on stock performance: an empirical perspective and analysis
Yuan Hui, Yuanyuan Tang, Wei Xu, et al.
Internet Research (2021) Vol. 31, Iss. 3, pp. 871-891
Closed Access | Times Cited: 14
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