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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

A binding tie: why do customers stick to omnichannel retailers?
Sheng-Wei Lin, Eugenia Y. Huang, Kai-Teng Cheng
Information Technology and People (2022) Vol. 36, Iss. 3, pp. 1126-1159
Closed Access | Times Cited: 38

Showing 1-25 of 38 citing articles:

From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok
Juan Miguel Alcántara‐Pilar, María Eugenia Rodríguez-López, Zoran Kalinić, et al.
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103709-103709
Closed Access | Times Cited: 31
In companies we trust: consumer adoption of artificial intelligence services and the role of trust in companies and AI autonomy
Darius‐Aurel Frank, Lina Fogt Jacobsen, Helle Alsted Søndergaard, et al.
Information Technology and People (2023) Vol. 36, Iss. 8, pp. 155-173
Open Access | Times Cited: 28
How integrated store-service quality promotes omnichannel shoppers’ word-of-mouth behaviors: the moderating role of perceived relationship investment and the shopper’s perceived value
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
The TQM Journal (2023) Vol. 36, Iss. 4, pp. 1113-1144
Closed Access | Times Cited: 23
Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit
Neeru Sharma, Johra Kayeser Fatima
Journal of Retailing and Consumer Services (2023) Vol. 77, pp. 103627-103627
Open Access | Times Cited: 23
Consumer purchase intention toward POI-retailers in cross-border E-commerce: An integration of technology acceptance model and commitment-trust theory
Ugné Wistedt
Journal of Retailing and Consumer Services (2024) Vol. 81, pp. 104015-104015
Open Access | Times Cited: 10
How does channel integration quality promote omnichannel customer citizenship behavior? The moderating role of the number of channels used and gender
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan, Jegan Jayapal
Kybernetes (2023) Vol. 53, Iss. 10, pp. 3133-3159
Closed Access | Times Cited: 13
Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? Moderating role of product categories and gender
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan, Jegan Jayapal
The TQM Journal (2023) Vol. 35, Iss. 8, pp. 2547-2571
Closed Access | Times Cited: 12
Does integrated store service quality stimulate omnichannel shoppers' augmenting, co-developing, influencing and mobilizing behaviors? Moderating role of perceived relationship investment
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
Kybernetes (2023) Vol. 53, Iss. 7, pp. 2385-2413
Closed Access | Times Cited: 12
Disentangling the relationship between omnichannel integration and customer trust: a response surface analysis
Yang Li, Jie Fang, Shuai Yuan, et al.
Internet Research (2023) Vol. 34, Iss. 3, pp. 1077-1103
Closed Access | Times Cited: 11
Does integrated store service quality determine omnichannel customer lifetime value? Role of commitment, relationship proneness, and relationship program receptiveness
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
The TQM Journal (2024)
Closed Access | Times Cited: 4
How does omnichannel retailing deliver customer value? Insights from science mapping and future agenda
Omkar Dastane, Garry Wei–Han Tan, Muhammad Rafiq, et al.
Journal of Global Scholars of Marketing Science (2024) Vol. 34, Iss. 4, pp. 485-512
Closed Access | Times Cited: 4
The Omnichannel symphony: Harmonising hearts and carts
Neena Sinha, Nikita Kataria, Garima Kapoor
Management Decision (2025)
Closed Access
Unlocking omnichannel capabilities to understand consumer retention: unravelling cross-channel integration and consumer empowerment
Gunjan Malhotra, Mahesh Ramalingam
Benchmarking An International Journal (2025)
Closed Access
Omnichannel marketing: a systematic review and research agenda
A. Mansurali, Gladys Stephen, Dharun Kasilingam, et al.
The International Review of Retail Distribution and Consumer Research (2024) Vol. 34, Iss. 5, pp. 616-645
Closed Access | Times Cited: 3
The role of omnichannel integration and digital value in building brand trust: a customer psychological perception perspective
Zhihui Yang, Dongbin Hu, Xiaohong Chen
Internet Research (2024)
Closed Access | Times Cited: 3
The mediating role of perceived enjoyment and attitude consistency in omni-channel retailing
Mengjia Gao, Lin Huang
Asia Pacific Journal of Marketing and Logistics (2023) Vol. 36, Iss. 3, pp. 599-621
Closed Access | Times Cited: 7
Does integrated store service quality explain omnichannel shoppers' online brand advocacy behaviors?: role of memorable shopping experiences, store attachment, and relationship strength
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
The TQM Journal (2023)
Closed Access | Times Cited: 7
Demystifying the Combined Effect of Consistency and Seamlessness on the Omnichannel Customer Experience: A Polynomial Regression Analysis
Wei Gao, Ning Jiang
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 1, pp. 232-248
Open Access | Times Cited: 2
Omni-channel shopping experiences – to share or not to share?
Melanie Wiese
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 2
The effects of social support and social media influencers’ credibility on emotional brand attachment: The mediating roles of trust in multichannel
Norzalita Abdul Aziz, Nurul Amirah Othman, Safwan Marwin Bin Abdul Murad
Social Sciences & Humanities Open (2023) Vol. 8, Iss. 1, pp. 100727-100727
Open Access | Times Cited: 6
Does pickup service quality explain BOPIS users' store relationship performance? The moderating role of users' service experience consciousness
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
The TQM Journal (2023)
Closed Access | Times Cited: 5
Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived relationship investment and alternative retailer attractiveness
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
International Journal of Quality and Service Sciences (2023) Vol. 15, Iss. 3/4, pp. 291-319
Closed Access | Times Cited: 5
Understanding consumers' purchase intention in virtual reality commerce environment
Kuo‐Lun Hsiao, Kuan‐Yu Lin
Journal of Consumer Behaviour (2023) Vol. 22, Iss. 6, pp. 1428-1442
Open Access | Times Cited: 4
Does service journey quality explain omnichannel shoppers' online engagement behaviors? The role of customer-store identification and gratitude toward the store
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
The TQM Journal (2023)
Closed Access | Times Cited: 4
The impact of omnichannel integration towards customer interest in alternatives: retailer uncertainty and web rooming in retailing
Abida Ellahi, Qurat Ul Ain, Hafiz Mudassir Rehman, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 1
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