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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness
J. Ruiz-Alba, Mohamad Abou-Foul, Alireza Nazarian, et al.
Information Technology and People (2021) Vol. 35, Iss. 7, pp. 2470-2499
Open Access | Times Cited: 50

Showing 1-25 of 50 citing articles:

Harnessing digital foundations and artificial intelligence synergies: Unraveling the role of digital platforms, artificial intelligence, and strategic adaptability in organizational innovativeness
Yi-Chun Lin, Zahid Yousaf, Adriana Grigorescu, et al.
Journal of Innovation & Knowledge (2025) Vol. 10, Iss. 2, pp. 100670-100670
Closed Access | Times Cited: 2
Determinants of behavioral intentions to use an E-Pharmacy service: Insights from TAM theory and the moderating influence of technological literacy
Brendan Chukwuemeka Ezeudoka, Mingyue Fan
Research in Social and Administrative Pharmacy (2024) Vol. 20, Iss. 7, pp. 605-617
Closed Access | Times Cited: 11
Understanding switching intentions between traditional banks and Internet-only banks among Generation X and Generation Z
Junsung Park, Joon Woo Yoo, Young-Ju Cho, et al.
International Journal of Bank Marketing (2024) Vol. 42, Iss. 5, pp. 1114-1141
Closed Access | Times Cited: 10
Gaps between customer compatibility and usage intentions: The moderation function of subjective norms towards chatbot-powered hotel apps
Mohammad Shahidul Islam, Chai Ching Tan, Rupa Sinha, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103910-103910
Closed Access | Times Cited: 9
Influence of ChatGPT in professional communication – moderating role of perceived innovativeness
Smriti Mathur, V Anand, Durgansh Sharma, et al.
International Journal of Information and Learning Technology (2025)
Closed Access | Times Cited: 1
The Sharing Economy: A Systematic Literature Review and Research Agenda
Maryam Khodayari, Morteza Akbari, Pantea Foroudi
International Journal of Consumer Studies (2025) Vol. 49, Iss. 1
Closed Access | Times Cited: 1
Unveiling digital transformation: Investigating technology adoption in Vietnam's food delivery industry for enhanced customer experience
Hoang Thị Viet Ha, Trinh Le Tan
Heliyon (2023) Vol. 9, Iss. 9, pp. e19719-e19719
Open Access | Times Cited: 21
A Brief History of Service Innovation: The evolution of past, present, and future of service innovation
Nasrin Mahavarpour, Reza Marvi, Pantea Foroudi
Journal of Business Research (2023) Vol. 160, pp. 113795-113795
Open Access | Times Cited: 18
Compatibility as a pivotal design factor for digital concierge apps: exploring hotel guests’ socio-psychological dynamics
Chai Ching Tan, Shahidul M. Islam, Rupa Sinha, et al.
Kybernetes (2024)
Closed Access | Times Cited: 7
How multidimensional benefits determine cumulative satisfaction and eWOM engagement on mobile social media: Reconciling motivation and expectation disconfirmation perspectives
Hua Pang, Kaige Zhang
Telematics and Informatics (2024) Vol. 93, pp. 102174-102174
Closed Access | Times Cited: 7
Innovation ecosystem for smart product: empirical quantification of its key dimensions in SMEs of 21 European countries
Fahimeh Khatami, Paola De Bernardi, Šárka Vilamová, et al.
Review of Managerial Science (2024) Vol. 18, Iss. 9, pp. 2723-2748
Open Access | Times Cited: 6
Digital platforms and business ecosystems: a multidisciplinary approach for new and sustainable business models
María Luz Martín Peña, Pablo Cabanelas, Natanya Meyer
Review of Managerial Science (2024) Vol. 18, Iss. 9, pp. 2465-2482
Closed Access | Times Cited: 5
Driving brand evangelism by Unleashing the power of branding and sales management practices
Farooq Ahmed Jam, Tariq Iqbal Khan, Justin Paul
Journal of Business Research (2025) Vol. 190, pp. 115214-115214
Closed Access
Unveiling virtual interactive marketplaces: Shopping motivations in the Metaverse through the lens of uses and gratifications theory
Rajasshrie Pillai, Brijesh Sivathanu, Nripendra P. Rana
Journal of Business Research (2025) Vol. 190, pp. 115219-115219
Open Access
Factors Influencing Digital Trust Among Young People in Phnom Penh: The Adoption of Expectation Confirmatory Theory
Bunteng Long
SSRN Electronic Journal (2025)
Closed Access
How to Strengthen Customer Loyalty with Technology
Charisma Rahmat Pamungkas, Shine Pintor Siolemba Patiro, Joko Rizkie Widokarti
Jurnal Manajemen (2025) Vol. 29, Iss. 1, pp. 157-177
Open Access
What drives Generation Z to choose green apparel? Unraveling the impact of environmental knowledge, altruism and perceived innovativeness
Sushant Kumar Vishnoi, Smriti Mathur, Vaishali Agarwal, et al.
International Journal of Sustainable Engineering (2025) Vol. 18, Iss. 1
Open Access
How E-Commerce Product Environmental Information Influences Green Consumption: Intention–Behavior Gap Perspective
Xintian Wang, Meng Peng, Yan Li, et al.
Sustainability (2025) Vol. 17, Iss. 6, pp. 2337-2337
Open Access
Exploring the Influence of Electronic Word of Mouth on Customer Satisfaction
Sumit Verma, Amit Jain, Garima Pancholi, et al.
Advances in computational intelligence and robotics book series (2025), pp. 51-76
Closed Access
Pengaruh Social Media Marketing dan Ewom Terhadap Customer Engagement Di Industri Restoran Fast Foods
Alya Rahmania, Sri Vandayuli Riorini, Alisha Rahmadhanti
EKOMA Jurnal Ekonomi Manajemen Akuntansi (2025) Vol. 4, Iss. 3, pp. 5201-5209
Closed Access
Chat, Tap, Scan, Pay, and Repeat: WeChat Pay’s Continuous Usage Intention Through the S‐O‐R Model
Yang Tian, Tak Jie Chan, Tze Wei Liew, et al.
Human Behavior and Emerging Technologies (2025) Vol. 2025, Iss. 1
Open Access
Does Gender Matter for Electronic Word-of-Mouth Interactions in Social Media Marketing Strategies? An Empirical Multi-Sample Approach
Simona Vinerean, Alin Opreana, Camelia Budac, et al.
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 2, pp. 79-79
Open Access
From algorithms to adoption of AI-based online food delivery platforms: the role of technology fit and emotional trust in adoption
Debarun Chakraborty
British Food Journal (2025)
Closed Access
To share or not to share, by whom is the question. Acceptability and acceptance of shared transport services by vulnerable groups
Leen De Paepe, Véronique Van Acker, Frank Witlox
Transport Reviews (2023) Vol. 43, Iss. 5, pp. 935-969
Closed Access | Times Cited: 10
Power of eWOM and Its Antecedents in Driving Customers’ Intention to Revisit: An Empirical Investigation on Five-Star Eco-Friendly Hotels in Saudi Arabia
Maha Hassan Ahmed Salah, Ahmed Hassan Abdou, Thowayeb H. Hassan, et al.
Sustainability (2023) Vol. 15, Iss. 12, pp. 9270-9270
Open Access | Times Cited: 10
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