Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

How does salespeople’s personal interaction affect customers’ word-of-mouth in retailing?
Jiaqi Ma, Changju Kim
Journal of Asia Business Studies (2021) Vol. 16, Iss. 6, pp. 833-849
Closed Access | Times Cited: 16

Showing 16 citing articles:

How integrated store-service quality promotes omnichannel shoppers’ word-of-mouth behaviors: the moderating role of perceived relationship investment and the shopper’s perceived value
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
The TQM Journal (2023) Vol. 36, Iss. 4, pp. 1113-1144
Closed Access | Times Cited: 23
Effects of the in-store crowd and employee perceptions on intentions to revisit and word-of-mouth via transactional satisfaction: A SOR approach
Karim Errajaa, Sabrina Hombourger-Barès, Anne‐Françoise Audrain‐Pontevia
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103087-103087
Closed Access | Times Cited: 36
Examining the influence of functional value, social value and emotional value on purchase intention for tires in Japan
J. Gipson Wells, Caroline S.L. Tan
Journal of Asia Business Studies (2024) Vol. 18, Iss. 3, pp. 593-608
Closed Access | Times Cited: 6
Effect of consumer animosity on boycott campaigns in a cross-cultural context: Does consumer affinity matter?
Changju Kim, Xiuyan Yan, Jungkeun Kim, et al.
Journal of Retailing and Consumer Services (2022) Vol. 69, pp. 103123-103123
Open Access | Times Cited: 25
An eye for an eye: Exploring how human-robot service attributes affect customers’ negative electronic word-of-mouth
Xinhua Guan, Lu Zhang, Xin Liu, et al.
International Journal of Hospitality Management (2025) Vol. 127, pp. 104104-104104
Closed Access
Rise of the Machines: Customer Preference for Service Robots Across Different Settings
J. J. Wen, Michael Breazeale, Joel E. Collier
Journal of Consumer Behaviour (2025)
Closed Access
The Negative Effects of Tipping Suggestions From Non‐Human Agents: Consumer Dislike of Manipulative Intent Perceptions
Amin Attari, Frank G. Cabano, Elizabeth A. Minton
Journal of Consumer Affairs (2025) Vol. 59, Iss. 1
Closed Access
Navigating the Omnichannel Landscape: Unraveling the Antecedents of Customer Loyalty
Hyeon Jo, Youngsok Bang
SAGE Open (2024) Vol. 14, Iss. 1
Open Access | Times Cited: 3
The Impact of Dynamic Capability on Business Sustainability of Organizations
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis, et al.
FIIB Business Review (2022) Vol. 11, Iss. 4, pp. 455-467
Closed Access | Times Cited: 15
How do moral judgment and saving face interact with positive word–of–mouth regarding counterfeit luxury consumption?
Changju Kim, Mai Kikumori, Aekyoung Kim, et al.
Journal of Global Fashion Marketing (2023) Vol. 15, Iss. 2, pp. 253-269
Open Access | Times Cited: 9
Omnichannel word-of-mouth genesis: the confluence of online-offline experiences, social influence and skepticism
Eunye Jeong, Hyeon Jo
Asia Pacific Journal of Marketing and Logistics (2024)
Closed Access | Times Cited: 1
Consumer affinity as a key factor to mitigate reluctance to buy foreign products: The moderating role of organic and induced image to counteract negative communication campaigns and image crises
M. Mar Serrano‐Arcos, Raquel Sánchez‐Fernández, Juan Carlos Pérez Mesa
Oeconomia Copernicana (2024) Vol. 15, Iss. 2, pp. 717-763
Open Access | Times Cited: 1
Relationships among consumer innovativeness, learning, and global product purchases: Store manager perspectives in retailing
Woo Bin Kim, Changju Kim, Karin Kurata
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104084-104084
Open Access
Relations among consumer boycotts, country affinity, and global brands: The moderating effect of subjective norms
Changju Kim, Woo Bin Kim, Seong Ho Lee, et al.
Asia Pacific Management Review (2024)
Open Access
Examining the Relationship Between Electronic Word of Mouth, Consumer Ethnocentrism, Brand Equity Towards Children’s Local Fashion
Agustinus Dedy, Yunita Wijaya Handranata, W Putri Ayu, et al.
(2023), pp. 2496-2509
Open Access | Times Cited: 1
Social Influence, Religiosity, and Salesperson Service on Saving Intention in Islamic Banks: The Mediating Role of Perceived Ease of Use of Technology
Aris Tri Haryanto, Fitri Wulandari
Shirkah Journal of Economics and Business (2022) Vol. 7, Iss. 2
Open Access | Times Cited: 2
Page 1

Scroll to top