
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Salesperson attributes that influence consumer perceptions of sales interactions
J. Ricky Fergurson, John T. Gironda, Maria Petrescu
Journal of Consumer Marketing (2021) Vol. 38, Iss. 6, pp. 652-663
Closed Access | Times Cited: 20
J. Ricky Fergurson, John T. Gironda, Maria Petrescu
Journal of Consumer Marketing (2021) Vol. 38, Iss. 6, pp. 652-663
Closed Access | Times Cited: 20
Showing 20 citing articles:
When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute type
Yanya Ruan, József Mezei
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103059-103059
Open Access | Times Cited: 129
Yanya Ruan, József Mezei
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103059-103059
Open Access | Times Cited: 129
Understanding the link between customer feedback metrics and firm performance
Gomaa Agag, Baseer Ali Durrani, Yasser Moustafa Shehawy, et al.
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103301-103301
Open Access | Times Cited: 36
Gomaa Agag, Baseer Ali Durrani, Yasser Moustafa Shehawy, et al.
Journal of Retailing and Consumer Services (2023) Vol. 73, pp. 103301-103301
Open Access | Times Cited: 36
The evolving direct‐to‐consumer retail model: A review and research agenda
Samantha McKee, Sean Sands, Jason Pallant, et al.
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2816-2842
Open Access | Times Cited: 23
Samantha McKee, Sean Sands, Jason Pallant, et al.
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2816-2842
Open Access | Times Cited: 23
The triggers and consequences of digital sales: a systematic literature review
Heiko Fischer, Sven Seidenstricker, Jens Poeppelbuss
Journal of Personal Selling and Sales Management (2022) Vol. 43, Iss. 1, pp. 5-23
Closed Access | Times Cited: 26
Heiko Fischer, Sven Seidenstricker, Jens Poeppelbuss
Journal of Personal Selling and Sales Management (2022) Vol. 43, Iss. 1, pp. 5-23
Closed Access | Times Cited: 26
Social media influencer endorsement: the conditional effects of product attribute description in sponsored influencer videos
Yiwen Chen, Li Chen, Yang Pan
Journal of Marketing Management (2024) Vol. 40, Iss. 9-10, pp. 675-703
Closed Access | Times Cited: 5
Yiwen Chen, Li Chen, Yang Pan
Journal of Marketing Management (2024) Vol. 40, Iss. 9-10, pp. 675-703
Closed Access | Times Cited: 5
How Disinformation Affects Sales: Examining the Advertising Campaign of a Socially Responsible Brand
Natalia Yannopoulou, Koblarp Chandrasapth, Xuemei Bian, et al.
Journal of Business Research (2024) Vol. 182, pp. 114789-114789
Open Access | Times Cited: 4
Natalia Yannopoulou, Koblarp Chandrasapth, Xuemei Bian, et al.
Journal of Business Research (2024) Vol. 182, pp. 114789-114789
Open Access | Times Cited: 4
Are Sales Successful Due to Salespeople Expertise and Adaptability? Gender and Age Dynamics in Investment Banking
Leslier Valenzuela-Fernández, Francisco Javier Villegas Pinuer
SAGE Open (2025) Vol. 15, Iss. 1
Open Access
Leslier Valenzuela-Fernández, Francisco Javier Villegas Pinuer
SAGE Open (2025) Vol. 15, Iss. 1
Open Access
A green step forward: the role of green marketing in nurturing green customer loyalty
Rizwan Ali, Riyad Eid, Afia Khalid
Marketing Intelligence & Planning (2025)
Closed Access
Rizwan Ali, Riyad Eid, Afia Khalid
Marketing Intelligence & Planning (2025)
Closed Access
“Sorry about my manager”: Mitigating customer-facing adverse manager behaviors
Jeff S. Johnson
Journal of the Academy of Marketing Science (2023) Vol. 52, Iss. 4, pp. 1130-1151
Closed Access | Times Cited: 8
Jeff S. Johnson
Journal of the Academy of Marketing Science (2023) Vol. 52, Iss. 4, pp. 1130-1151
Closed Access | Times Cited: 8
Proposing a sales performance motivational framework for B2B sellers in services firms
Rocío Rodríguez, Mornay Roberts-Lombard, Nils M. Høgevold, et al.
European Research on Management and Business Economics (2024) Vol. 30, Iss. 1, pp. 100235-100235
Open Access | Times Cited: 2
Rocío Rodríguez, Mornay Roberts-Lombard, Nils M. Høgevold, et al.
European Research on Management and Business Economics (2024) Vol. 30, Iss. 1, pp. 100235-100235
Open Access | Times Cited: 2
Building sales through connections: how network capabilities and tie strength foster entrepreneurial marketing
Gersson Torres, Sandra Patricia Rojas Berrío, Verónica Duque-Uribe, et al.
Journal of Research in Marketing and Entrepreneurship (2024)
Closed Access | Times Cited: 1
Gersson Torres, Sandra Patricia Rojas Berrío, Verónica Duque-Uribe, et al.
Journal of Research in Marketing and Entrepreneurship (2024)
Closed Access | Times Cited: 1
The intimacy trap: Navigating the commercial friendships of luxury
Jean-Baptiste Welté, Julien Cayla, Bernard Covà
Journal of Business Research (2022) Vol. 145, pp. 649-659
Open Access | Times Cited: 6
Jean-Baptiste Welté, Julien Cayla, Bernard Covà
Journal of Business Research (2022) Vol. 145, pp. 649-659
Open Access | Times Cited: 6
Building Value through Sales Ethics
Kristen Bell DeTienne, Alice Alessandri, Alberto Aleo, et al.
Journal of Creating Value (2022) Vol. 8, Iss. 1, pp. 10-24
Open Access | Times Cited: 3
Kristen Bell DeTienne, Alice Alessandri, Alberto Aleo, et al.
Journal of Creating Value (2022) Vol. 8, Iss. 1, pp. 10-24
Open Access | Times Cited: 3
Empathy and Grit Enhance Customer Oriented Selling
Charles H. Schwepker, Megan C. Good
Journal of Relationship Marketing (2024) Vol. 23, Iss. 3, pp. 220-243
Closed Access
Charles H. Schwepker, Megan C. Good
Journal of Relationship Marketing (2024) Vol. 23, Iss. 3, pp. 220-243
Closed Access
Driving customer inspiration to foster loyalty: a study on showroomers
Marta Frasquet, Marco Ieva
Journal of Consumer Marketing (2024) Vol. 41, Iss. 5, pp. 583-595
Closed Access
Marta Frasquet, Marco Ieva
Journal of Consumer Marketing (2024) Vol. 41, Iss. 5, pp. 583-595
Closed Access
THE COMMUNICATION GAPS HINDERING SALESPERSON’S COMMUNICATION SUCCESS
Nuredayu Omar, Nur Aida Nurdin
Asian Journal of Applied Communication (2024) Vol. 13, Iss. 2, pp. 75-86
Closed Access
Nuredayu Omar, Nur Aida Nurdin
Asian Journal of Applied Communication (2024) Vol. 13, Iss. 2, pp. 75-86
Closed Access
From Infancy to Maturity, the Rapid Growth of E-commerce Live Streaming Industry: Opportunities, Challenges and Countermeasures
Shiyi Li
Advances in economics, business and management research/Advances in Economics, Business and Management Research (2022)
Open Access | Times Cited: 2
Shiyi Li
Advances in economics, business and management research/Advances in Economics, Business and Management Research (2022)
Open Access | Times Cited: 2
The Impact of Bank Direct Marketing on Enrollment Intention : Opening Bank Account
Dedy Hendrianto, Tunjung Hermawanto, Evi Rinawati Simanjuntak
Journal Of World Science (2023) Vol. 2, Iss. 9, pp. 1397-1408
Open Access
Dedy Hendrianto, Tunjung Hermawanto, Evi Rinawati Simanjuntak
Journal Of World Science (2023) Vol. 2, Iss. 9, pp. 1397-1408
Open Access
Grains of Trust: Nurturing Repurchase Intentions With Expertise and Likeability in Rice Sales
Kevin Gusriandi
Deleted Journal (2023) Vol. 1, Iss. 2, pp. 116-125
Open Access
Kevin Gusriandi
Deleted Journal (2023) Vol. 1, Iss. 2, pp. 116-125
Open Access
The Role Of Word Of Mouth’s Value Co-Creation On The Achievement Of Sustainability
Yud Buana
Ganaya Jurnal Ilmu Sosial dan Humaniora (2021) Vol. 4, Iss. 2, pp. 846-866
Open Access
Yud Buana
Ganaya Jurnal Ilmu Sosial dan Humaniora (2021) Vol. 4, Iss. 2, pp. 846-866
Open Access