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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Social media analytics in hospitality and tourism
Farshid Mirzaalian, Elizabeth Halpenny
Journal of Hospitality and Tourism Technology (2019) Vol. 10, Iss. 4, pp. 764-790
Closed Access | Times Cited: 58

Showing 1-25 of 58 citing articles:

Big data and analytics in hospitality and tourism: a systematic literature review
Marcello M. Mariani, Rodolfo Baggio
International Journal of Contemporary Hospitality Management (2021) Vol. 34, Iss. 1, pp. 231-278
Open Access | Times Cited: 144
Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach
Raffaele Filieri, Zhibin Lin, Yulei Li, et al.
Journal of Service Research (2022) Vol. 25, Iss. 4, pp. 614-629
Open Access | Times Cited: 86
Visualizing theme park visitors’ emotions using social media analytics and geospatial analytics
Seunghyun Brian Park, Jinwon Kim, Kyu-Chul Lee, et al.
Tourism Management (2020) Vol. 80, pp. 104127-104127
Closed Access | Times Cited: 82
Exploring destination loyalty: Application of social media analytics in a nature-based tourism setting
Farshid Mirzaalian, Elizabeth Halpenny
Journal of Destination Marketing & Management (2021) Vol. 20, pp. 100598-100598
Open Access | Times Cited: 72
Unexpected surprise: Emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists
Payal Mehra
Tourism Management Perspectives (2022) Vol. 45, pp. 101063-101063
Open Access | Times Cited: 59
Social media communication and destination brand equity
Igor Stojanović, Luisa Andreu, Rafael Currás Pérez
Journal of Hospitality and Tourism Technology (2022) Vol. 13, Iss. 4, pp. 650-666
Closed Access | Times Cited: 44
Research on Sentiment Classification of Online Travel Review Text
Wen Chen, Zhiyun Xu, Xiaoyao Zheng, et al.
Applied Sciences (2020) Vol. 10, Iss. 15, pp. 5275-5275
Open Access | Times Cited: 54
A generalizable sentiment analysis method for creating a hotel dictionary: using big data on TripAdvisor hotel reviews
Sayeh Bagherzadeh, Sajjad Shokouhyar‎, Hamed Jahani, et al.
Journal of Hospitality and Tourism Technology (2021) Vol. 12, Iss. 2, pp. 210-238
Closed Access | Times Cited: 48
Collecting, analyzing, and visualizing location-based social media data: review of methods in GIS-social media analysis
Matthew McKitrick, Nadine Schuurman, Valorie A. Crooks
GeoJournal (2022) Vol. 88, Iss. 1, pp. 1035-1057
Closed Access | Times Cited: 33
Exploring environmental concerns on digital platforms through big data: the effect of online consumers’ environmental discourse on online review ratings
Marcello M. Mariani, Matteo Borghi
Journal of Sustainable Tourism (2022) Vol. 31, Iss. 11, pp. 2592-2611
Open Access | Times Cited: 31
Sarcasm detection in hotel reviews: a multimodal deep learning approach
Yang Liu, Maomao Chi, Qiong Sun
Journal of Hospitality and Tourism Technology (2024) Vol. 15, Iss. 4, pp. 519-533
Closed Access | Times Cited: 7
Thematic analysis of destination images for social media engagement marketing
Seob-Gyu Song, Seunghyun Brian Park, Kwangsoo Park
Industrial Management & Data Systems (2020) Vol. 121, Iss. 6, pp. 1375-1397
Closed Access | Times Cited: 45
Geospatial and Social Media Analytics for Emotion Analysis of Theme Park Visitors using Text Mining and GIS
J. Samuel Manoharan, P. Sathish
Journal of Information Technology and Digital World (2020) Vol. 2, Iss. 2, pp. 100-107
Open Access | Times Cited: 40
Aspect-based sentiment analysis on online customer reviews: a case study of technology-supported hotels
İbrahim Akın Özen, Eda Özgül Katlav
Journal of Hospitality and Tourism Technology (2023) Vol. 14, Iss. 2, pp. 102-120
Closed Access | Times Cited: 16
Analysing online customer experience in hotel sector using dynamic topic modelling and net promoter score
Van-Ho Nguyen, Thanh Ho
Journal of Hospitality and Tourism Technology (2023) Vol. 14, Iss. 2, pp. 258-277
Closed Access | Times Cited: 16
When social media meets destination marketing: the mediating role of attachment to social media influencer
Chris Zhu, Lawrence Hoc Nang Fong, Christy Ying Ni Liu, et al.
Journal of Hospitality and Tourism Technology (2023) Vol. 14, Iss. 4, pp. 643-657
Closed Access | Times Cited: 16
The relationships among social media communication, brand equity and satisfaction in a tourism destination: the case of Danang city, Vietnam
Hue Kim Thi Nguyen, Phuong Thi Kim Tran, Tran Trung Vinh
Journal of Hospitality and Tourism Insights (2023) Vol. 7, Iss. 2, pp. 1187-1210
Closed Access | Times Cited: 14
Exploring gastronomic tourism experiences through online platforms: evidence from Thai local communities
Uraiporn Kattiyapornpong, Morakot Ditta-Apichai, Chatchasorn Chuntamara
Tourism Recreation Research (2021) Vol. 47, Iss. 3, pp. 241-257
Closed Access | Times Cited: 25
Monitoring Revenue Management Practices in the Restaurant Industry—A Systematic Literature Review
Cátia Malheiros, Conceição Gomes, Luís Lima Santos, et al.
Tourism and Hospitality (2025) Vol. 6, Iss. 1, pp. 44-44
Open Access
Trendlytics
Chinmay Deshmukh, Abhijit S. Patil, Omkar Sarvankar, et al.
International Journal of Advanced Research in Science Communication and Technology (2025), pp. 214-220
Open Access
Analyzing user experience from negative reviews: The Salesforce case study
Olivera Grljević, Mirjana Marić, Luka Gluščević, et al.
Ekonomika (2025) Vol. 71, Iss. 1, pp. 15-24
Open Access
Changing tourists’ preferences in the hotel industry amid COVID-19 pandemic
Viput Ongsakul, Tanveer Kajla, Sahil Raj, et al.
Journal of Hospitality and Tourism Technology (2022) Vol. 13, Iss. 2, pp. 295-313
Closed Access | Times Cited: 16
Sentiment analysis to support business decision-making. A bibliometric study
J. A. Aguilar-Moreno, Pedro R. Palos‐Sánchez, Rafael del Pozo Barajas
AIMS Mathematics (2024) Vol. 9, Iss. 2, pp. 4337-4375
Open Access | Times Cited: 3
Factors influencing Generation Y’s tourism-related social media activity: the case of Polish students
Joanna Kowalczyk‐Anioł, Marek Nowacki
Journal of Hospitality and Tourism Technology (2020) Vol. 11, Iss. 3, pp. 543-558
Closed Access | Times Cited: 22
Destination image branding for world heritage sites: a methodology combining GIS with sentiment analysis
Kun Sang, Pei Ying Woon, Poh Ling Tan
Tourism Critiques Practice and Theory (2024)
Open Access | Times Cited: 2
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