OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Objectives of Islamic banking, customer satisfaction and customer loyalty: empirical evidence from South Africa
Riyad A. Moosa, Smita Kashiramka
Journal of Islamic marketing (2022) Vol. 14, Iss. 9, pp. 2188-2206
Open Access | Times Cited: 35

Showing 1-25 of 35 citing articles:

Do product offering and service quality affect customer satisfaction in Islamic and conventional banks? Evidence from an oil-based economy
Rami Zeitun, Ousama Abdulrahman Anam
Journal of Islamic marketing (2024) Vol. 15, Iss. 11, pp. 2959-2987
Closed Access | Times Cited: 4

Consumer satisfaction in branchless Islamic banking and financial inclusion: case for Islami Bank Bangladesh Limited (IBBL)
M. Ashraf, Tanzila Amir, Abu Rashed Osman
Journal of Islamic accounting and business research (2025)
Closed Access

Customer satisfaction and loyalty in the digital era: a survey on a leading travel startup application in Indonesia
Carissa Arabella, La Mani, Feby Cintia Sahabu, et al.
Multidisciplinary Science Journal (2025) Vol. 7, Iss. 9, pp. 2025446-2025446
Closed Access

Customer Loyalty Islamic Banks in Indonesia: Service Quality Which Mediated by Satisfaction and Customer Trust
Amiruddin Kadir, Muhammad Basir Paly, Muhammad Wahyuddin Abdullah
International Journal of Professional Business Review (2023) Vol. 8, Iss. 4, pp. e01286-e01286
Open Access | Times Cited: 10

What drives to adopt Islamic banking products and services: is it shariah compliance or convenience?
Kazi Md. Jamshed, Burhan Uluyol
Journal of Islamic marketing (2024) Vol. 15, Iss. 11, pp. 2891-2915
Closed Access | Times Cited: 3

Zillennial Perceptions of Sharia Governance Implementation and Its Implications on the Reputation, Trust, and Loyalty of Islamic Banks
Siti Maysyaroh, Aam Slamet Rusydiana, Dewi Febriani
Jurnal Ekonomi Syariah Teori dan Terapan (2024) Vol. 11, Iss. 1, pp. 105-120
Open Access | Times Cited: 2

Nurturing trust in Islamic banking within the metaverse for market success
Mohammad Abdel Mohsen Al-Afeef, Hana Jaradat, Raed Walid Al-Smadi, et al.
Journal of Islamic marketing (2024)
Closed Access | Times Cited: 2

Switching Behavior of Banks' Customers: Does It Exist?
Rizky Utami, Hermita Arif, Abdul Hamid Habbe, et al.
Hasanuddin Economics and Business Review (2024) Vol. 7, Iss. 3
Open Access | Times Cited: 1

The Mediating Role Of Customer Satisfaction On The Influence Of Service Quality And Relationship Marketing On Customer Loyalty
Muhammad Nashih, Salim Al Idrus, Maretha Ika Prajawati
DIALEKTIKA Jurnal Ekonomi dan Ilmu Sosial (2024) Vol. 9, Iss. 1, pp. 50-68
Open Access | Times Cited: 1

Expressive relationship between religion and emotional bonding on consumers’ loyalty in the banking sector
Ratna Dewi, Hastuti Mulang, Junaidi Junaidi
Journal of Islamic marketing (2024) Vol. 15, Iss. 10, pp. 2421-2438
Closed Access | Times Cited: 1

Islamic Banking in Africa: A Booming Market with Growing Pains
Abdiaziz Ahmed Ibrahim, Jamal Mohamud Hussein, Dayah Abdi Kulmie
International Journal of Religion (2024) Vol. 5, Iss. 9, pp. 318-333
Open Access | Times Cited: 1

Islamic Financial Ethics and Customer Loyalty in the Islamic Finance Industry: A Review of Literature and Future Directions
Alia Tuqan, Islam Abdeljawad, Intesar Saleem
Studies in systems, decision and control (2024), pp. 959-973
Closed Access | Times Cited: 1

An Overview of Islamic Accounting: The Murabaha Contract
Riyad Moosa
Journal of risk and financial management (2023) Vol. 16, Iss. 7, pp. 335-335
Open Access | Times Cited: 3

Customer Selection Criteria: Islamic Banks in South Africa
Riyad Moosa, Ben Marx
International Journal of Professional Business Review (2023) Vol. 8, Iss. 7, pp. e02387-e02387
Open Access | Times Cited: 2

Customer switching behavior among Indonesian Muslims: Evidence from the merger of Indonesia’s State-owned Islamic banks
Mochlasin Mochlasin, Nornajihah Nadia Hasbullah, Ahmad Mifdlol Muthohar, et al.
Cogent Business & Management (2023) Vol. 10, Iss. 3
Open Access | Times Cited: 2

Revisiting the satisfaction–loyalty link in retail banking – An emerging market perspective
Daniël J. Petzer, Mornay Roberts-Lombard
Journal of Economic and Financial Sciences (2024) Vol. 17, Iss. 1
Open Access

The Influence of image and product attributes on customer satisfaction and its implications for customer loyalty of Kimia Farma Apotek (KFA) in the Bandung City area
Mohammad Rikaz Televani Pasacito, Maya Ariyanti
International Journal of Research in Business and Social Science (2147-4478) (2024) Vol. 13, Iss. 4, pp. 76-88
Open Access

Consumer Loyalty and Its Application to MSMEs Sector: Systematic Literature Review
Yocky Pramudya Ananda, Mohamad Rizan, Setyo Ferry Wibowo
International Journal of Research and Review (2024) Vol. 11, Iss. 6, pp. 661-682
Open Access

Customer loyalty: a systematic literature review and future directions in the Islamic Financial Industry
Reem Abdulrahman Alfaisaly
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access

Customer loyalty model in Islamic bank: mosque perspective
Ahmad Syarief Iskandar, Muhammad Nur Alam Muhajir, Erwin Erwin, et al.
Journal of Islamic marketing (2024)
Closed Access

You want my loyalty? Treat me fairly! A study of Islamic banking customers in South Africa
Mornay Roberts-Lombard, Daniël J. Petzer
Journal of Islamic marketing (2024)
Closed Access

The Influence of Islamic Service Quality, Emotional Attachment, and Religiosity on Satisfaction for Loyalty in the Context of Sharia Banking
Indah Fatmawati, Anugrah Galang Irianda, Aldi Abilawa
E3S Web of Conferences (2024) Vol. 571, pp. 02005-02005
Open Access

The concept of business sustainability and accountability based on performance disclosure in Islamic banks
Hasan Mukhibad, Prabowo Yudo Jayanto, Meilani Intan Pertiwi, et al.
Management & Sustainability An Arab Review (2024)
Closed Access

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