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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Platforms in the peer-to-peer sharing economy
Jochen Wirtz, Kevin Kam Fung So, Makarand Mody, et al.
Journal of service management (2019) Vol. 30, Iss. 4, pp. 452-483
Open Access | Times Cited: 338

Showing 1-25 of 338 citing articles:

Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps?
Vinh Nhat Lu, Jochen Wirtz, Werner H. Kunz, et al.
Journal of Service Theory and Practice (2020) Vol. 30, Iss. 3, pp. 361-391
Open Access | Times Cited: 405
Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda
Mekhail Mustak, Joni Salminen, Loïc Plé, et al.
Journal of Business Research (2020) Vol. 124, pp. 389-404
Closed Access | Times Cited: 353
Corporate digital responsibility
Lara Lobschat, Benjamin Mueller, Felix Eggers, et al.
Journal of Business Research (2019) Vol. 122, pp. 875-888
Open Access | Times Cited: 321
Moving the Customer Experience Field Forward: Introducing the Touchpoints, Context, Qualities (TCQ) Nomenclature
Arne De Keyser, Katrien Verleye, Katherine N. Lemon, et al.
Journal of Service Research (2020) Vol. 23, Iss. 4, pp. 433-455
Open Access | Times Cited: 316
The Role of Marketing in Digital Business Platforms
Arvind Rangaswamy, Nicole Moch, Claudio Felten, et al.
Journal of Interactive Marketing (2020) Vol. 51, Iss. 1, pp. 72-90
Open Access | Times Cited: 244
The digital transformation of the healthcare industry: exploring the rise of emerging platform ecosystems and their influence on the role of patients
Sebastian Hermes, Tobias Riasanow, Eric K. Clemons, et al.
BuR - Business Research (2020) Vol. 13, Iss. 3, pp. 1033-1069
Open Access | Times Cited: 243
Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis
Hyunsu Kim, Kevin Kam Fung So
International Journal of Hospitality Management (2021) Vol. 100, pp. 103082-103082
Closed Access | Times Cited: 204
The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction
Dimitrios Buhalis, Luisa Andreu, Juergen Gnoth
Psychology and Marketing (2020) Vol. 37, Iss. 5, pp. 689-704
Open Access | Times Cited: 171
Digital ecosystem and consumer engagement: A socio-technical perspective
Anna Morgan‐Thomas, Laurence Dessart, Cleopatra Veloutsou
Journal of Business Research (2020) Vol. 121, pp. 713-723
Open Access | Times Cited: 147
Service Research Priorities: Designing Sustainable Service Ecosystems
Joy M. Field, Darima Fotheringham, Mahesh Subramony, et al.
Journal of Service Research (2021) Vol. 24, Iss. 4, pp. 462-479
Open Access | Times Cited: 130
Corporate Digital Responsibility in Service Firms and Their Ecosystems
Jochen Wirtz, Werner H. Kunz, Nicole Hartley, et al.
Journal of Service Research (2022) Vol. 26, Iss. 2, pp. 173-190
Open Access | Times Cited: 122
Sharing economy research in hospitality and tourism: a critical review using bibliometric analysis, content analysis and a quantitative systematic literature review
Makarand Mody, Lydia Hanks, Mingming Cheng
International Journal of Contemporary Hospitality Management (2021) Vol. 33, Iss. 5, pp. 1711-1745
Open Access | Times Cited: 120
The digital sharing economy: A confluence of technical and social sharing
Maria J. Pouri, Lorenz M. Hilty
Environmental Innovation and Societal Transitions (2021) Vol. 38, pp. 127-139
Open Access | Times Cited: 107
Immersive time (ImT): Conceptualizing time spent in the metaverse
Emmanuel Mogaji, Jochen Wirtz, Russell W. Belk, et al.
International Journal of Information Management (2023) Vol. 72, pp. 102659-102659
Closed Access | Times Cited: 83
Digital transformation: A multidisciplinary perspective and future research agenda
Justin Paul, Akiko Ueno, Charles Dennis, et al.
International Journal of Consumer Studies (2024) Vol. 48, Iss. 2
Open Access | Times Cited: 43
Entrepreneurship in the sharing economy: A review of business models and social impacts
Glory Ugochi Ebirim, Ifeyinwa Francisca Unigwe, Ndubuisi Leonard Ndubuisi, et al.
International Journal of Science and Research Archive (2024) Vol. 11, Iss. 1, pp. 986-995
Open Access | Times Cited: 21
Equilibrating resources and challenges during crises: a framework for service ecosystem well-being
Jörg Finsterwalder, Volker G. Kuppelwieser
Journal of service management (2020) Vol. 31, Iss. 6, pp. 1107-1129
Closed Access | Times Cited: 128
What Makes Airbnb Experiences Enjoyable? The Effects of Environmental Stimuli on Perceived Enjoyment and Repurchase Intention
Kevin Kam Fung So, Hyunsu Kim, Haemoon Oh
Journal of Travel Research (2020) Vol. 60, Iss. 5, pp. 1018-1038
Closed Access | Times Cited: 112
Luxury services
Jochen Wirtz, Jonas Holmqvist, Martin P. Fritze
Journal of service management (2020) Vol. 31, Iss. 4, pp. 665-691
Closed Access | Times Cited: 112
Access-Based Services as Substitutes for Material Possessions: The Role of Psychological Ownership
Martin P. Fritze, André Marchand, Andreas B. Eisingerich, et al.
Journal of Service Research (2020) Vol. 23, Iss. 3, pp. 368-385
Open Access | Times Cited: 109
Airbnb 2.0: Is it a sharing economy platform or a lodging corporation?
Tarik Doğru, Makarand Mody, Courtney Suess, et al.
Tourism Management (2019) Vol. 78, pp. 104049-104049
Open Access | Times Cited: 96
Understanding organizational resilience in a platform-based sharing business: The role of absorptive capacity
Ruizhi Yuan, Jun Luo, Martin J. Liu, et al.
Journal of Business Research (2021) Vol. 141, pp. 85-99
Closed Access | Times Cited: 87
COVID-19 pandemic exposes the vulnerability of the sharing economy: a novel accounting framework
Guangwu Chen, Mingming Cheng, Deborah Edwards, et al.
Journal of Sustainable Tourism (2021) Vol. 30, Iss. 5, pp. 1141-1158
Closed Access | Times Cited: 86
Understanding the drivers of Airbnb discontinuance
Dan Huang, Alexandra Coghlan, Xin Jin
Annals of Tourism Research (2019) Vol. 80, pp. 102798-102798
Closed Access | Times Cited: 85
Co-Creating New Directions for Service Robots in Hospitality and Tourism
Francesc Fusté‐Forné, Tazim Jamal
Tourism and Hospitality (2021) Vol. 2, Iss. 1, pp. 43-61
Open Access | Times Cited: 82
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