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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Impacts of crisis emotions on negative word-of-mouth and behavioural intention: evidence from a milk crisis
Oanh Dinh Yen Nguyen, Jenny Lee, Liem Viet Ngo, et al.
Journal of Product & Brand Management (2021) Vol. 31, Iss. 4, pp. 536-550
Closed Access | Times Cited: 21

Showing 21 citing articles:

Brand transgressions in advertising related to diversity, equity and inclusion: implications for consumer–brand relationships
Valentina Mazzoli, Raffaele Donvito, Lia Zarantonello
Journal of Product & Brand Management (2024) Vol. 33, Iss. 5, pp. 516-532
Closed Access | Times Cited: 7
Four decades of negative word‐of‐mouth and negative electronic word‐of‐mouth: A morphological analysis
Dahlia Allwyn Ribeiro, Arti D. Kalro
International Journal of Consumer Studies (2023) Vol. 47, Iss. 6, pp. 2528-2552
Closed Access | Times Cited: 15
The subsequent effects of negative emotions: from brand hate to anti-brand consumption behavior under moderating mechanisms
Anni Rahimah, Huu Phuc Dang, Tessa Tien Nguyen, et al.
Journal of Product & Brand Management (2022) Vol. 32, Iss. 4, pp. 618-631
Closed Access | Times Cited: 21
Exploring the impact of hotel bundling strategies on family tourists: an emotion regulation approach
Jing Liu, Jie Cao, Fu‐Chieh Hsu, et al.
Tourism Recreation Research (2025), pp. 1-17
Closed Access
How Customer Avoidance Leads to Customers Returning: A Longitudinal Study Concerning Online Travel Agencies
Zerui Su, Hong‐Youl Ha
Journal of theoretical and applied electronic commerce research (2025) Vol. 20, Iss. 1, pp. 35-35
Open Access
Risk-taking and WOM as moderators in the relationship between status consumption, brand image and purchase intention of counterfeit brand shoes
Ashok Kumar Patel, Anurag Singh, Satyanarayana Parayitam
Journal of Advances in Management Research (2022) Vol. 20, Iss. 2, pp. 161-187
Closed Access | Times Cited: 13
The diffusion process of product-harm misinformation on social media: evidence from consumers and insights from communication professionals
Zifei Fay Chen, Yang Cheng
Internet Research (2023) Vol. 33, Iss. 5, pp. 1828-1848
Closed Access | Times Cited: 6
Reputational impact of Covid‐19 pandemic management on World Health Organization among Indian public health professionals
Suneel Gupta, Neerja Pande, Thangaraja Arumugam, et al.
Journal of Public Affairs (2022) Vol. 23, Iss. 1
Open Access | Times Cited: 9
Will Great Power Come with Great Responsibility Only? A Dual Model of Consumer Power and Negative WOM on Social Media Review Platforms
Caleb Huanyong Chen, Yilin Huang, Yang Liu, et al.
Journal of Promotion Management (2023) Vol. 29, Iss. 8, pp. 1138-1167
Closed Access | Times Cited: 4
From fury to forgiveness: Exploring the mediating role of emotions in the relationship between crisis type, corporate social responsibility fit, and organizational outcomes
James Ndone
Journal of Contingencies and Crisis Management (2024) Vol. 32, Iss. 3
Open Access | Times Cited: 1
Social class differences in attribution of stability and purchase intention following a product-harm crisis / Diferencias entre clases sociales en la atribución de estabilidad y la intención de compra tras una crisis de reputación de un producto
Andy H. Ng
International Journal of Social Psychology Revista de Psicología Social (2024) Vol. 39, Iss. 1, pp. 59-84
Open Access
Evaluation of Word-of-Mouth Influence of Cross-Border E-commerce Products Based on Social Network Data Analysis
Weiwei Zhang, Yuanting Lu, Lingming Cao, et al.
(2024), pp. 394-408
Closed Access
Consumer reactions to attacks against cherished brands
Li Cheng, Chung‐Lin Toung
Marketing Intelligence & Planning (2024) Vol. 42, Iss. 6, pp. 1115-1139
Closed Access
The Consumer−E-retailer−Intermediary Triad: Why and When Unfairness Perceptions Undermine Ethicality and Consumer Repurchase Intention
Oanh Dinh Yen Nguyen, Ngô Thị Hoa, Quoc Anh Le, et al.
Australasian Marketing Journal (AMJ) (2024)
Closed Access
Emotional Contagion and Financial Markets
Ooi Kok Loang
Advances in marketing, customer relationship management, and e-services book series (2024), pp. 79-100
Closed Access
Examining the emotion–entrepreneurial intention link using the theory of planned behavior
Minhajul Islam Ukil, Muhammad Shariat Ullah, K.M. Zahidul Islam, et al.
Journal of Small Business and Enterprise Development (2024)
Closed Access
The Relevance of Cognitive and Affective Factors to Explain the Acceptance of Blockchain Use: The Case of Loyalty Programmes
Mar Souto-Romero, Mario Arias-Oliva, Jorge de Andrés Sánchez, et al.
Computers (2024) Vol. 14, Iss. 1, pp. 8-8
Open Access
Factores que influyen en la intención de compra física y en línea de adultos mayores en supermercados
Sadoth Giraldo Acosta, Judith Cavazos Arroyo, Yésica Mayett Moreno, et al.
Estudios Gerenciales (2022), pp. 479-492
Open Access | Times Cited: 2
It's the little “stings”: Racial microaggressions against Asian American customers in retail and their effects
Heejin An Lim, Hyunjoo Im
Journal of Retailing and Consumer Services (2022) Vol. 71, pp. 103194-103194
Closed Access | Times Cited: 2
Foreign company misconduct and how consumers’ punitive intent is influenced by country stereotypes and the perceived similarity between the foreign country and the home country
Camilla Barbarossa, Cristián Buzeta, Patrick De Pelsmacker, et al.
International Business Review (2022) Vol. 31, Iss. 5, pp. 101995-101995
Closed Access | Times Cited: 1
Marka Nefreti-Tekrar Satın Almama Niyeti İlişkisi: Negatif Çevrimdışı İletişimin ve Çevrimiçi Şikâyetin Aracılık Etkileri
Bülent Demirağ, Sinan Çavuşoğlu
Cumhuriyet Üniversitesi İktisadi ve İdari Bilimler Dergisi (2022) Vol. 23, Iss. 1, pp. 115-142
Open Access
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