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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Let it flow: the role of seamlessness and the optimal experience on consumer word of mouth in omnichannel marketing
Paula Rodríguez–Torrico, Rebeca San José Cabezudo, Sonia San Martín Gutiérrez, et al.
Journal of Research in Interactive Marketing (2021) Vol. 17, Iss. 1, pp. 1-18
Open Access | Times Cited: 35

Showing 1-25 of 35 citing articles:

Customer experience in AI-enabled products: Scale development and validation
Ping Wang, Kunyang Li, Qinglong Du, et al.
Journal of Retailing and Consumer Services (2023) Vol. 76, pp. 103578-103578
Closed Access | Times Cited: 31
Exploring the Role of Omnichannel Retailing Technologies: Future Research Directions
Park Thaichon, Sara Quach, Mojtaba Barari, et al.
Australasian Marketing Journal (AMJ) (2023) Vol. 32, Iss. 2, pp. 162-177
Open Access | Times Cited: 30
How integrated store-service quality promotes omnichannel shoppers’ word-of-mouth behaviors: the moderating role of perceived relationship investment and the shopper’s perceived value
Thamaraiselvan Natarajan, Deepak Ramanan Veera Raghavan
The TQM Journal (2023) Vol. 36, Iss. 4, pp. 1113-1144
Closed Access | Times Cited: 23
Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building
Lu Zheng, Yongfa Li
Journal of Retailing and Consumer Services (2024) Vol. 78, pp. 103776-103776
Closed Access | Times Cited: 12
Omnichannel shopping habit development
Neeru Sharma, Johra Kayeser Fatima, S Sharma, et al.
International Journal of Consumer Studies (2024) Vol. 48, Iss. 4
Open Access | Times Cited: 7
Driving customer engagement and citizenship behaviour in omnichannel retailing: evidence from the fashion sector
Suha Fouad Salem, Alshaimaa Bahgat Alanadoly
Spanish Journal of Marketing - ESIC (2023) Vol. 28, Iss. 1, pp. 98-122
Open Access | Times Cited: 16
Does consumer empowerment enhance brand page stickiness? The role of brand page experience and brand love
Rania B. Mostafa, Mohamed Sobhy Temerak
Journal of Research in Interactive Marketing (2024) Vol. 18, Iss. 6, pp. 1136-1154
Closed Access | Times Cited: 5
Multirooming: generating e-satisfaction throughout omnichannel consumer journey design and online customer experience
Miguel Ángel Moliner Tena, Vicent Tortosa-Edo
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 3, pp. 349-369
Open Access | Times Cited: 13
How does omnichannel retailing deliver customer value? Insights from science mapping and future agenda
Omkar Dastane, Garry Wei‐Han Tan, Muhammad Rafiq, et al.
Journal of Global Scholars of Marketing Science (2024) Vol. 34, Iss. 4, pp. 485-512
Closed Access | Times Cited: 4
The impact of AI-powered technologies on aesthetic, cognitive and affective experience dimensions: a connected store experiment
Mehdi El Abed, Adrián Castro-López
Asia Pacific Journal of Marketing and Logistics (2023) Vol. 36, Iss. 3, pp. 715-735
Closed Access | Times Cited: 10
Omnichannel and consumer and retailer perceived risks and benefits: a review
Guilherme Juliani de Carvalho, Márcio Cardoso Machado, Victor Silva Corrêa
International Journal of Retail & Distribution Management (2023) Vol. 52, Iss. 3, pp. 295-311
Closed Access | Times Cited: 10
Unrestrained buying behavior in the metaverse: exploring the moderating role of technostress and self-control
Satinder Kumar, Dipti Malhotra, Garima Kathuria
Spanish Journal of Marketing - ESIC (2025)
Closed Access
How frontline employees' communication styles affect consumers' willingness to interact: The boundary condition of emotional ability similarity
Qi Yao, Ling Kuai, Cheng Lu Wang
Journal of Retailing and Consumer Services (2022) Vol. 68, pp. 103082-103082
Closed Access | Times Cited: 15
Guest editorial: Cutting-edge research in social media and interactive marketing
James W. Peltier, Andrew J. Dahl
Journal of Research in Interactive Marketing (2024) Vol. 18, Iss. 5, pp. 733-740
Closed Access | Times Cited: 3
Emotional responses in online social interactions: the mediating role of flow
Carolina Herrando, Julio Jiménez Martínez, María José Martín‐De Hoyos, et al.
Asia Pacific Journal of Marketing and Logistics (2022) Vol. 35, Iss. 7, pp. 1599-1617
Open Access | Times Cited: 14
Consumer Incivility in Virtual Spaces: Implications for Interactive Marketing Research and Practice
Denitsa Dineva
Springer eBooks (2023), pp. 917-937
Closed Access | Times Cited: 4
Building consumer–brand relationships in the channel-mix era. The role of self–brand connection and product involvement
Paula Rodríguez–Torrico, Rebeca San José Cabezudo, Sonia San Martín Gutiérrez
Journal of Product & Brand Management (2023)
Open Access | Times Cited: 4
Navigating the Digital Era: Exploring Consumer Behavior Across Multiple Channels: A Review and Research Agenda
Paula Rodríguez–Torrico, Sonia San Martín Gutiérrez, Rebeca San José Cabezudo
Emerald Publishing Limited eBooks (2024), pp. 211-229
Closed Access | Times Cited: 1
The role of value co-creation on retailer loyalty and omni-channel shopping frequency
Nur Kesenduran, Işık Özge Yumurtaci Hüseyinoğlu, Gizem Erboz
International Journal of Retail & Distribution Management (2024) Vol. 52, Iss. 5, pp. 580-595
Closed Access | Times Cited: 1
The feeling of being together in the metaverse: the positive influence of copresence on subjective well-being
Do Yeon Kim, Dooyoung Choi, Namhee Yoon, et al.
Journal of Research in Interactive Marketing (2024)
Closed Access | Times Cited: 1
The role of social media data in enhancing B2B omni-channel marketing efforts in small businesses
Órla Hayes, Felicity Kelliher
Journal of Small Business and Enterprise Development (2024)
Closed Access | Times Cited: 1
How Brands Drive Electronic Word-of-Mouth in an Interactive Marketing Environment: An Overview and Future Research Directions
Ya You, Yi He
Springer eBooks (2023), pp. 149-179
Closed Access | Times Cited: 3
Interactive Experience of Collaborative Online Shopping: Real-Time Interaction and Communication
Mohammad Rahim Esfidani, Behnam Izadi
Springer eBooks (2023), pp. 519-544
Closed Access | Times Cited: 2
The Effect of Data Empowerment on Channel Resilience: The Roles of Ambidextrous Learning，Guanxi Inertia and Enterprise Openness
Weiwei Dong, Miaomiao Dong, Jian Qin
Journal of Business-to-Business Marketing (2023) Vol. 30, Iss. 4, pp. 419-439
Closed Access | Times Cited: 1
Understanding Voice Shopping Value Co-Creation: A Sem-Fsqca Method
Shuiqing Yang, Wei Xie, Yuangao Chen, et al.
Journal of Computer Information Systems (2024), pp. 1-19
Closed Access
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