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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Hey Alexa: examining the effect of perceived socialness in usage intentions of AI assistant-enabled smart speaker
Sara H. Hsieh, Crystal T. Lee
Journal of Research in Interactive Marketing (2021) Vol. 15, Iss. 2, pp. 267-294
Closed Access | Times Cited: 101

Showing 1-25 of 101 citing articles:

From direct marketing to interactive marketing: a retrospective review of the Journal of Research in Interactive Marketing
Weng Marc Lim, Satish Kumar, Nitesh Pandey, et al.
Journal of Research in Interactive Marketing (2022) Vol. 17, Iss. 2, pp. 232-256
Closed Access | Times Cited: 77
Social companionship with artificial intelligence: Recent trends and future avenues
Rijul Chaturvedi, Sanjeev Verma, Ronnie Das, et al.
Technological Forecasting and Social Change (2023) Vol. 193, pp. 122634-122634
Open Access | Times Cited: 69
Artificial intelligence in interactive marketing: a conceptual framework and research agenda
James W. Peltier, Andrew J. Dahl, John A. Schibrowsky
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 1, pp. 54-90
Closed Access | Times Cited: 57
Artificial intelligence consumer behavior: A hybrid review and research agenda
Varsha Jain, Ketan Wadhwani, Jacqueline K. Eastman
Journal of Consumer Behaviour (2023) Vol. 23, Iss. 2, pp. 676-697
Closed Access | Times Cited: 53
Artificial intelligence enabled product–service innovation: past achievements and future directions
Rimsha Naeem, Marko Kohtamäki, Vinit Parida
Review of Managerial Science (2024)
Open Access | Times Cited: 21
Empathic voice assistants: Enhancing consumer responses in voice commerce
Alex Mari, Andreina Mandelli, René Algesheimer
Journal of Business Research (2024) Vol. 175, pp. 114566-114566
Open Access | Times Cited: 19
Understanding the impact of national culture differences on customers’ online social shopping behaviours
Gomaa Agag, Riyad Eid, Houyem Chaib Lababdi, et al.
Journal of Retailing and Consumer Services (2024) Vol. 79, pp. 103827-103827
Closed Access | Times Cited: 19
Consumer perceptions of AI chatbots on Twitter (X) and Reddit: an analysis of social media sentiment and interactive marketing strategies
C. Matt Graham, Rusty A. Stough
Journal of Research in Interactive Marketing (2025)
Closed Access | Times Cited: 4
Artificial intelligent chatbots as brand promoters: a two-stage structural equation modeling-artificial neural network approach
Crystal T. Lee, Ling-Yen Pan, Sara H. Hsieh
Internet Research (2021) Vol. 32, Iss. 4, pp. 1329-1356
Closed Access | Times Cited: 87
Artificial intelligence and big data: ontological and communicative perspectives in multi-sectoral scenarios of modern businesses
Manpreet Arora, Roshan Lal Sharma
foresight (2022) Vol. 25, Iss. 1, pp. 126-143
Closed Access | Times Cited: 63
AI-powered touch points in the customer journey: a systematic literature review and research agenda
HE Ai-zhong, Yu Zhang
Journal of Research in Interactive Marketing (2022) Vol. 17, Iss. 4, pp. 620-639
Closed Access | Times Cited: 47
Service robots with (perceived) theory of mind: An examination of humans’ reactions
Magnus Söderlund
Journal of Retailing and Consumer Services (2022) Vol. 67, pp. 102999-102999
Open Access | Times Cited: 46
I am attracted to my Cool Smart Assistant! Analyzing Attachment-Aversion in AI-Human Relationships
João Guerreiro, Sandra María Correia Loureiro
Journal of Business Research (2023) Vol. 161, pp. 113863-113863
Open Access | Times Cited: 39
The effectiveness of social elements in virtual reality tourism: A mental imagery perspective
Jiaji Zhu, Yanling Jiang, Yushi Jiang, et al.
Journal of Hospitality and Tourism Management (2023) Vol. 56, pp. 135-146
Closed Access | Times Cited: 29
Let virtual creatures stay virtual: tactics to increase trust in virtual influencers
Ying Qu, Eunsoo Baek
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 1, pp. 91-108
Closed Access | Times Cited: 29
“Oh, happy day!” Examining the role of AI-powered voice assistants as a positive technology in the formation of brand loyalty
Jennifer Huh, Hye-Young Kim, Garim Lee
Journal of Research in Interactive Marketing (2023) Vol. 17, Iss. 5, pp. 794-812
Closed Access | Times Cited: 26
Effects of the anthropomorphic image of intelligent customer service avatars on consumers' willingness to interact after service failures
Qi Yao, Ling Kuai, Lan Jiang
Journal of Research in Interactive Marketing (2023) Vol. 17, Iss. 5, pp. 734-753
Closed Access | Times Cited: 25
When young customers co-create value of AI-powered branded app: the mediating role of perceived authenticity
Diem-Trang Vo, Long Thang Van Nguyen, Duy Dang-Pham, et al.
Young Consumers Insight and Ideas for Responsible Marketers (2024) Vol. 25, Iss. 5, pp. 557-578
Closed Access | Times Cited: 10
Experiencing power over AI: The fit effect of perceived power and desire for power on consumers' choice for voice shopping
Peng Hu, Yaobin Lu, Bin Wang
Computers in Human Behavior (2021) Vol. 128, pp. 107091-107091
Closed Access | Times Cited: 53
Birds of a feather flock together: matched personality effects of product recommendation chatbots and users
Eunjoo Jin, Matthew S. Eastin
Journal of Research in Interactive Marketing (2022) Vol. 17, Iss. 3, pp. 416-433
Closed Access | Times Cited: 34
Adopting Voice Assistants in Online Shopping: Examining the Role of Social Presence, Performance Risk, and Machine Heuristic
Sangwook Lee, Jeeyun Oh, Won-Ki Moon
International Journal of Human-Computer Interaction (2022) Vol. 39, Iss. 14, pp. 2978-2992
Closed Access | Times Cited: 32
The role of cuteness on consumer attachment to artificial intelligence agents
Alexis Yim, Annie Peng Cui, Michael Walsh
Journal of Research in Interactive Marketing (2023) Vol. 18, Iss. 1, pp. 127-141
Closed Access | Times Cited: 21
Users’ intention to adopt artificial intelligence-based chatbot: a meta-analysis
Binbin Li, Yanhong Chen, Luning Liu, et al.
Service Industries Journal (2023) Vol. 43, Iss. 15-16, pp. 1117-1139
Open Access | Times Cited: 18
Consumer bias against evaluations received by artificial intelligence: the mediation effect of lack of transparency anxiety
Alberto Lopez, Ricardo Garza
Journal of Research in Interactive Marketing (2023) Vol. 17, Iss. 6, pp. 831-847
Closed Access | Times Cited: 17
Understanding trust and rapport in hotel service encounters: extending the service robot acceptance model
Xiaoxiao Song, Huimin Gu, Xiaodie Ling, et al.
Journal of Hospitality and Tourism Technology (2024)
Closed Access | Times Cited: 7
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