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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Online support for vulnerable consumers: a safe place?
Joy Parkinson, Lisa Schuster, Rory Mulcahy, et al.
Journal of Services Marketing (2017) Vol. 31, Iss. 4/5, pp. 412-422
Open Access | Times Cited: 76

Showing 1-25 of 76 citing articles:

Tweeting with the Stars: Automated Text Analysis of the Effect of Celebrity Social Media Communications on Consumer Word of Mouth
Torgeir Aleti, Jason Pallant, Annamaria Tuan, et al.
Journal of Interactive Marketing (2019) Vol. 48, Iss. 1, pp. 17-32
Closed Access | Times Cited: 84
Commentary: transformative service research and social marketing – converging pathways to social change
Rebekah Russell‐Bennett, Raymond P. Fisk, Mark S. Rosenbaum, et al.
Journal of Services Marketing (2019) Vol. 33, Iss. 6, pp. 633-642
Open Access | Times Cited: 81
Exploring how internet services can enhance elderly well-being
Constanza Bianchi
Journal of Services Marketing (2021) Vol. 35, Iss. 5, pp. 585-603
Closed Access | Times Cited: 67
Twenty‐five years of consumer vulnerability research: Critical insights and future directions
Rituparna Basu, Anil Kumar, Satish Kumar
Journal of Consumer Affairs (2023) Vol. 57, Iss. 1, pp. 673-695
Open Access | Times Cited: 28
Green Consumerism: A Cross-Cultural Linguistic and Sentiment Analysis of Sustainable Consumption Discourse on Twitter (X)
Vaibhav Shwetangbhai Diwanji, Annalise Baines, Finnegan Bauer, et al.
Journal of Current Issues & Research in Advertising (2024) Vol. 45, Iss. 4, pp. 476-505
Closed Access | Times Cited: 11
Transformative Services and Systemic Well‐Being—Towards a Better Understanding of Distinction in Service Design
Asma Bakrim, Albrecht Fritzsche
Systems Research and Behavioral Science (2025)
Closed Access | Times Cited: 1
Visual storytelling and vulnerable health care consumers: normalising practices and social support through Instagram
Lauren Gurrieri, Jenna Drenten
Journal of Services Marketing (2019) Vol. 33, Iss. 6, pp. 702-720
Closed Access | Times Cited: 66
Challenging the planned behavior approach in social marketing: emotion and experience matter
Joy Parkinson, Rebekah Russell‐Bennett, Josephine Previte
European Journal of Marketing (2018) Vol. 52, Iss. 3/4, pp. 837-865
Closed Access | Times Cited: 64
Vulnerable consumer engagement: How corporate social media can facilitate the replenishment of depleted resources
Judith Fletcher‐Brown, Sarah Turnbull, Giampaolo Viglia, et al.
International Journal of Research in Marketing (2020) Vol. 38, Iss. 2, pp. 518-529
Open Access | Times Cited: 63
Ethical considerations and challenges for using digital ethnography to research vulnerable populations
Alex Thompson, Lindsay Stringfellow, Mairi Maclean, et al.
Journal of Business Research (2020) Vol. 124, pp. 676-683
Open Access | Times Cited: 60
Editorial: Research priorities in the new service marketplace
Mark S. Rosenbaum, Rebekah Russell‐Bennett, Germán Contreras-Ramírez
Journal of Services Marketing (2022) Vol. 36, Iss. 8, pp. 1009-1014
Closed Access | Times Cited: 31
A systematic literature review on transformative practices and well-being outcomes in healthcare service
Veronica Ungaro, Laura Di Pietro, Roberta Guglielmetti Mugion, et al.
Journal of Service Theory and Practice (2024) Vol. 34, Iss. 3, pp. 432-463
Open Access | Times Cited: 7
A continuum of transformative service exchange: insights for service and social marketers
Josephine Previte, Nichola Robertson
Journal of Services Marketing (2019) Vol. 33, Iss. 6, pp. 671-686
Closed Access | Times Cited: 54
Value creation and destruction in social marketing services: a review and research agenda
Nadia Zainuddin, Ross Gordon
Journal of Services Marketing (2020) Vol. 34, Iss. 3, pp. 347-361
Open Access | Times Cited: 49
An ecosystem perspective synthesis of co-creation research
Kumar Rakesh Ranjan, Stuart Read
Industrial Marketing Management (2021) Vol. 99, pp. 79-96
Open Access | Times Cited: 39
Consumers experiencing vulnerability: a state of play in the literature
Aimee Riedel, Dana Messenger, David Fleischman, et al.
Journal of Services Marketing (2021) Vol. 36, Iss. 2, pp. 110-128
Closed Access | Times Cited: 37
Selecting, Optimizing, and Compensating During Lockdown: How Older Consumers Use Social Networking Services to Improve Social Well-Being
Carolyn Wilson‐Nash, Ismini Pavlopoulou, Zilin Wang
Journal of Interactive Marketing (2023) Vol. 58, Iss. 2-3, pp. 301-320
Open Access | Times Cited: 14
Transformative gamification services for social behavior brand equity: a hierarchical model
Afshin Tanouri, Rory Mulcahy, Rebekah Russell‐Bennett
Journal of Service Theory and Practice (2019) Vol. 29, Iss. 2, pp. 122-141
Open Access | Times Cited: 40
Health literacy and its effects on well-being: how vulnerable healthcare service users integrate online resources
Justine Virlée, Allard C.R. van Riel, Wafa Hammedi
Journal of Services Marketing (2020) Vol. 34, Iss. 5, pp. 697-715
Closed Access | Times Cited: 34
Sources and categories of well-being: a systematic review and research agenda
Arafat Rahman
Journal of Service Theory and Practice (2020) Vol. 31, Iss. 1, pp. 1-33
Closed Access | Times Cited: 33
Online Third Places: Supporting Well-Being Through Identifying and Managing Unintended Consequences
Joy Parkinson, Lisa Schuster, Rory Mulcahy
Journal of Service Research (2021) Vol. 25, Iss. 1, pp. 108-125
Closed Access | Times Cited: 29
Marketing inclusive banking services to financially vulnerable consumers: a service design approach
Isaac Ofori-Okyere, Farag Edghiem, Seyram Pearl Kumah
Journal of Services Marketing (2022) Vol. 37, Iss. 2, pp. 232-247
Closed Access | Times Cited: 22
Well-being co-creation in service ecosystems: a systematic literature review
Mikèle Landry, Olivier Furrer
Journal of Services Marketing (2023) Vol. 37, Iss. 7, pp. 862-882
Closed Access | Times Cited: 12
Stigma in marketing and consumer research: A literature review and research agenda
Rodolfo Rodrigues Rocha, Andres Rodriguez Veloso
Journal of Consumer Behaviour (2024) Vol. 23, Iss. 4, pp. 2025-2041
Closed Access | Times Cited: 4
From social media to policy: Public insights on transport communication and services in Queensland
Shane Mathews, Jenny Zhengye Hou, Tan Yiğitcanlar, et al.
Transportation Research Interdisciplinary Perspectives (2025) Vol. 29, pp. 101324-101324
Open Access
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