Open Access Helper

OpenAlex Citation Counts

OpenAlex Citations Logo

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Retail robots as sales assistants: how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour
Jorge Carlos Fiestas Lopez Guido, Jee Won Kim, Peter T. L. Popkowski Leszczyc, et al.
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 127-154
Closed Access | Times Cited: 20

Showing 20 citing articles:

AI in sales: Laying the foundations for future research
Colleen E. McClure, Rhett Epler, Laurianne Schmitt, et al.
Journal of Personal Selling and Sales Management (2024) Vol. 44, Iss. 2, pp. 108-127
Closed Access | Times Cited: 16
Does technology readiness matter? Investigating employee psychological well-being through the lens of social robot anthropomorphism
Nidhi Sehgal, Gunjan Malhotra, Vimi Jham
Journal of Service Theory and Practice (2025)
Closed Access | Times Cited: 1
Why people trust AI software robots: a mediated moderation perspective on the interaction between their intelligence and appearance
Taejin Kim, One-Ki Daniel Lee, Juyoung Kang
Industrial Management & Data Systems (2025)
Closed Access | Times Cited: 1
Revolutionizing retail: The transformative power of service robots on shopping dynamics
Nivin Vinoi, Amit Shankar, Reeti Agarwal, et al.
Journal of Retailing and Consumer Services (2024) Vol. 82, pp. 104085-104085
Closed Access | Times Cited: 8
Effects of human-robot interaction type on customer tolerance of humanoid robot service failure
Ke Ma, Xiaojie Duan, Xiaoye Fu, et al.
Journal of Hospitality Marketing & Management (2024), pp. 1-20
Closed Access | Times Cited: 5
AI-driven self-service for enhanced customer experience outcomes in the banking sector
Nkululeko PraiseGod Zungu, Hayford Amegbe, Charles Hanu, et al.
Cogent Business & Management (2025) Vol. 12, Iss. 1
Open Access
The impact of speciesism on customers' acceptance of service automation
Artur Modliński, Rebecca K. Trump
Journal of Service Theory and Practice (2025)
Closed Access
The effect of service robots on employees’ customer service performance and service-oriented organizational citizenship behavior
Taeshik Gong
Journal of Service Theory and Practice (2025) Vol. 35, Iss. 2, pp. 319-347
Closed Access
The Negative Effects of Tipping Suggestions From Non‐Human Agents: Consumer Dislike of Manipulative Intent Perceptions
Amin Attari, Frank G. Cabano, Elizabeth A. Minton
Journal of Consumer Affairs (2025) Vol. 59, Iss. 1
Closed Access
Unveiling the Nexus: Service robot support and proactive customer service performance in hospitality industry
Taeshik Gong
International Journal of Hospitality Management (2025) Vol. 129, pp. 104202-104202
Closed Access
Explore the anthropomorphism of service bots in tourism: A MASEM analysis based on stereotype content model
F. Zhang, Zihan Zhou, Dongfang Sheng
Current Issues in Tourism (2025), pp. 1-21
Closed Access
Influencer-product attractiveness transference in interactive fashion marketing: the moderated moderating effect of speciesism against AI
Junjun Cheng, Jiaxuan Wang
Journal of Research in Interactive Marketing (2024)
Closed Access | Times Cited: 3
EXPLORING THE IMPACT OF ARTIFICIAL INTELLIGENCE ON HUMANROBOT COOPERATION IN THE CONTEXT OF INDUSTRY 4.0
Hawkar ASAAD, Shavan Askar, Ahmed KAKAMIN, et al.
Applied Computer Science (2024) Vol. 20, Iss. 2, pp. 138-156
Open Access | Times Cited: 2
Guest editorial: Collaborating and sharing with AI: a research agenda
László Sajtos, Shasha Wang, Sanjit Kumar Roy, et al.
Journal of Service Theory and Practice (2023) Vol. 34, Iss. 1, pp. 1-6
Open Access | Times Cited: 2
Consumer resistance to service robots: a stressor-based perspective on engagement and wellbeing
Jimmy Wong, Amy Wong
Journal of Consumer Marketing (2024)
Closed Access
Deep affection: service robots increase brand love of restaurants
Shu-Hua Wu
British Food Journal (2024)
Closed Access
Service Robot Morality in Customer-Robot Interactions: A Mixed-Methods Study
Mona Mareen Kegel, Ruth Stock‐Homburg, Tuure Tuunanen
ACM Transactions on Human-Robot Interaction (2024)
Open Access
A Systematic Review of Social Robots in Shopping Environments
Muhammad Umer Khan, Zühal Erden
International Journal of Human-Computer Interaction (2024), pp. 1-22
Closed Access
Sales managers' perceptions of interpersonal communication competence in leading AI-integrated sales teams
Jonna Koponen, Saara Julkunen, Anne Laajalahti, et al.
Industrial Marketing Management (2024) Vol. 124, pp. 57-72
Open Access
Innovative Horizons
Princy Pappachan, Sreerakuvandana Sreerakuvandana, Siwada Piyakanjana, et al.
Advances in computational intelligence and robotics book series (2024), pp. 231-256
Closed Access
Page 1

Scroll to top