OpenAlex Citation Counts

OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Investigating the influence of perceived humanization of service encounters on value creation of chatbot-assisted services
Md Irfanuzzaman Khan, Johra Kayeser Fatima, Somayeh Bahmannia, et al.
Journal of Service Theory and Practice (2024)
Closed Access | Times Cited: 5

Showing 5 citing articles:

Anthropomorphic chatbots as a catalyst for online customer experience (CX): The case of Egyptian consumers
Deena Sayed, Soha Abutaleb
Journal of Marketing Communications (2025), pp. 1-15
Closed Access | Times Cited: 1

Chatbot dynamics: trust, social presence and customer satisfaction in AI-driven services
Badrea Al Oraini
Deleted Journal (2025)
Open Access | Times Cited: 1

Εstablishing relationships between brands and customers via strategic social media chatbots for telecom goods and services
Roxani Polimerou, George S. Spais
Journal of Marketing Analytics (2025)
Open Access

From algorithms to adoption of AI-based online food delivery platforms: the role of technology fit and emotional trust in adoption
Debarun Chakraborty
British Food Journal (2025)
Closed Access

Designing Authentic Customer-Chatbot Interactions: A Necessary Condition Analysis of Emotional Intelligence and Anthropomorphic Features in Human-Computer Interaction
Md Irfanuzzaman Khan, Arun Kumar Tarofder, Sharmini Gopinathan, et al.
International Journal of Human-Computer Interaction (2025), pp. 1-18
Closed Access

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Requested Article:

Showing 5 citing articles:

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