OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Role of commercial friendship, initiation and co-creation types
James A. Busser, Lenna V. Shulga
Journal of Service Theory and Practice (2019) Vol. 29, Iss. 4, pp. 488-512
Closed Access | Times Cited: 18

Showing 18 citing articles:

Value co-creation and social media at bottom of pyramid (BOP)
Sheshadri Chatterjee, Bang Nguyen
The Bottom Line Managing Library Finances (2021) Vol. 34, Iss. 2, pp. 101-123
Closed Access | Times Cited: 75

Assessing Consumers’ Co‐production and Future Participation On Value Co‐creation and Business Benefit: an F-P-C-B Model Perspective
Sheshadri Chatterjee, Nripendra P. Rana, Yogesh K. Dwivedi
Information Systems Frontiers (2021) Vol. 24, Iss. 3, pp. 945-964
Open Access | Times Cited: 71

Value co-creation in tourism and hospitality: A systematic literature review
Thiago de Luca Sant’ana Ribeiro, Benny Kramer Costa, Manuel Portugal Ferreira, et al.
European Management Journal (2023) Vol. 41, Iss. 6, pp. 985-999
Closed Access | Times Cited: 34

Online service failure: antecedents, moderators and consequences
Mohd Adil, Mohd Sadiq, Charles Jebarajakirthy, et al.
Journal of Service Theory and Practice (2022) Vol. 32, Iss. 6, pp. 797-842
Closed Access | Times Cited: 37

Hospitality employee and customer role in value co-creation: Personal, organizational and collaborative outcomes
Lenna V. Shulga, James A. Busser
International Journal of Hospitality Management (2020) Vol. 91, pp. 102648-102648
Closed Access | Times Cited: 43

Prosumers’ intention to co-create business value and the moderating role of digital media usage
Sheshadri Chatterjee, Marcello M. Mariani, Samuel Fosso Wamba
Journal of Business Research (2023) Vol. 163, pp. 113920-113920
Open Access | Times Cited: 16

Customer self-determination in value co-creation
Lenna V. Shulga, James A. Busser
Journal of Service Theory and Practice (2020) Vol. 31, Iss. 1, pp. 83-111
Closed Access | Times Cited: 26

Reversibility between ‘cocreation’ and ‘codestruction’: evidence from Chinese travel livestreaming
Xinyi Liu, Huiru Li, Hengli Zhou, et al.
Current Issues in Tourism (2021) Vol. 26, Iss. 1, pp. 18-30
Closed Access | Times Cited: 20

Sustainable Co-Creation Behavior in a Virtual Community: Antecedents and Moderating Effect of Participant’s Perception of Own Expertise
Natalia Rubio, Nieves Villaseñor, María Jesús Yagüe Guillén
Sustainability (2020) Vol. 12, Iss. 19, pp. 8151-8151
Open Access | Times Cited: 19

I know you, you know me: the effects of customer empathy and employee self-disclosure on customer citizenship behavior
Misun Kim, Jichul Jang
Journal of Service Theory and Practice (2022) Vol. 33, Iss. 1, pp. 23-45
Closed Access | Times Cited: 10

Cocriação de Valor no Turismo
Thiago de Luca Sant’ana Ribeiro, Benny Kramer Costa, Otávio Bandeira De Lamônica Freire
Revista Brasileira de Pesquisa em Turismo (2021) Vol. 15, Iss. 2, pp. 1924-1924
Open Access | Times Cited: 10

The Relevance of Customer’s Roles in Value Co-creation at the Restaurants
Víctor Ricardo Castillo Intriago, Diana Barrón Villaverde, Mauricio Romero Montoya, et al.
Management and industrial engineering (2024), pp. 19-48
Closed Access

Commercial friendships in pubs: Defining the quality, levels, and process
Sake Jan Velthuis, Ondrej Mitas, Erwin Losekoot, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103932-103932
Open Access

Do commitment and asset specificity serve as the double-edged sword to assist co-production in enhancing value co-creation? A dyadic approach in Taiwan
Li‐Wei Wu, Chung-Yu Wang, Yun-Chia Tang
Asia Pacific Journal of Marketing and Logistics (2024)
Closed Access

Shaping triumph from within: an investigation into employee-based brand co-creation, motivation drivers and enhanced job-related organisational performance
Ruizhi Yuan, Ruolan Chen, Bo Huang, et al.
Journal of Organizational Effectiveness People and Performance (2024)
Closed Access

The Role of Value Co-Creation, Delight and Satisfaction on Tourism Loyalty: An Empirical Study in Hospitality
Luísa Lopes, Eduardo Roque Mangini, Salete Esteves
European journal of tourism, hospitality and recreation (2024) Vol. 14, Iss. 2, pp. 214-230
Closed Access

Online or offline environment for co-creating food products – final purchasers' preferences vs their readiness to cooperate with offerors
Agnieszka Izabela Baruk
Journal of Contemporary Marketing Science (2023) Vol. 6, Iss. 2, pp. 148-163
Closed Access

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