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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

An assessment of corporate social responsibility on customer company identification and loyalty in banking industry: a PLS-SEM analysis
Ali Raza, Raouf Ahmad Rather, Muhammad Khalid Iqbal, et al.
Management Research Review (2020) Vol. 43, Iss. 11, pp. 1337-1370
Closed Access | Times Cited: 165

Showing 1-25 of 165 citing articles:

The impact of corporate social responsibility on customer loyalty: The mediating role of corporate reputation, customer satisfaction, and trust
Tahir Islam, Rauf Islam, Abdul Hameed Pitafi, et al.
Sustainable Production and Consumption (2020) Vol. 25, pp. 123-135
Closed Access | Times Cited: 499
Demystifying the effects of perceived risk and fear on customer engagement, co-creation and revisit intention during COVID-19: A protection motivation theory approach
Raouf Ahmad Rather
Journal of Destination Marketing & Management (2021) Vol. 20, pp. 100564-100564
Closed Access | Times Cited: 252
Monitoring the impacts of tourism-based social media, risk perception and fear on tourist’s attitude and revisiting behaviour in the wake of COVID-19 pandemic
Raouf Ahmad Rather
Current Issues in Tourism (2021) Vol. 24, Iss. 23, pp. 3275-3283
Closed Access | Times Cited: 228
Corporate social responsibility and employees' voluntary pro‐environmental behavior: The role of organizational pride and employee engagement
Ali Raza, Muhammad Farrukh, Muhammad Khalid Iqbal, et al.
Corporate Social Responsibility and Environmental Management (2021) Vol. 28, Iss. 3, pp. 1104-1116
Closed Access | Times Cited: 209
First-Time versus Repeat Tourism Customer Engagement, Experience, and Value Cocreation: An Empirical Investigation
Raouf Ahmad Rather, Linda D. Hollebeek, S. Mostafa Rasoolimanesh
Journal of Travel Research (2021) Vol. 61, Iss. 3, pp. 549-564
Closed Access | Times Cited: 208
Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age
Raouf Ahmad Rather, Linda D. Hollebeek
Journal of Retailing and Consumer Services (2021) Vol. 60, pp. 102453-102453
Closed Access | Times Cited: 203
Entrepreneurial Intention: Creativity, Entrepreneurship, and University Support
Temoor Anjum, Muhammad Farrukh, Petra Heidler, et al.
Journal of Open Innovation Technology Market and Complexity (2020) Vol. 7, Iss. 1, pp. 11-11
Open Access | Times Cited: 155
A study of artificial intelligence on employee performance and work engagement: the moderating role of change leadership
Dewie Tri Wıjayatı, Zainur Rahman, A’rasy Fahrullah, et al.
International Journal of Manpower (2022) Vol. 43, Iss. 2, pp. 486-512
Closed Access | Times Cited: 135
Does green finance facilitate firms in achieving corporate social responsibility goals?
Zhuo Wang, Muhammad Sadiq Shahid, Nguyen Binh An, et al.
Economic Research-Ekonomska Istraživanja (2022) Vol. 35, Iss. 1, pp. 5400-5419
Open Access | Times Cited: 106
Shaping customer brand loyalty during the pandemic: The role of brand credibility, value congruence, experience, identification, and engagement
Raouf Ahmad Rather, Linda D. Hollebeek, Tan Vo‐Thanh, et al.
Journal of Consumer Behaviour (2022) Vol. 21, Iss. 5, pp. 1175-1189
Open Access | Times Cited: 102
When Trust and Distrust Come Into Play: How Green Concern, Scepticism and Communication Affect Customers' Behaviour?
Liběna Tetřevová, Michaela Stříteská, Ondřej Kuba, et al.
Business Strategy and the Environment (2025)
Open Access | Times Cited: 2
Perceived Experience, Perceived Value and Customer Satisfaction as Antecedents to Loyalty among Hotel Guests
Daly Paulose, Ayesha Shakeel
Journal of Quality Assurance in Hospitality & Tourism (2021) Vol. 23, Iss. 2, pp. 447-481
Closed Access | Times Cited: 100
The link between corporate social responsibility and customer loyalty: Empirical evidence from the Islamic banking industry
Muhammad Muflih
Journal of Retailing and Consumer Services (2021) Vol. 61, pp. 102558-102558
Closed Access | Times Cited: 81
Understanding the Antecedents and Consequences of Service-Sales Ambidexterity: A Motivation-Opportunity-Ability (MOA) Framework
Bilal Ahmad, Da Liu, Mirza Huzaifa Asif, et al.
Sustainability (2021) Vol. 13, Iss. 17, pp. 9675-9675
Open Access | Times Cited: 73
Effect of Corporate Social Responsibility on Consumer Satisfaction and Consumer Loyalty of Private Banking Companies in Peru
Luigi Leclercq-Machado, Aldo Álvarez-Risco, Sharon Esquerre-Botton, et al.
Sustainability (2022) Vol. 14, Iss. 15, pp. 9078-9078
Open Access | Times Cited: 51
Does cyberloafing and person‐organization fit affect employee performance? The mediating role of innovative work behavior
Muhammad Fajar Wahyudi Rahman, Anang Kistyanto, Jun Surjanti
Global Business and Organizational Excellence (2022) Vol. 41, Iss. 5, pp. 44-64
Closed Access | Times Cited: 50
Bibliometric and Scientometric analysis on CSR practices in the banking sector
M. Kabir Hassan, Mustafa Raza Rabbani, Jennifer Brodmann, et al.
Review of Financial Economics (2022) Vol. 41, Iss. 2, pp. 177-196
Closed Access | Times Cited: 44
Transforming destination-based customer engagement to revisit intention through co-creation: findings from SEM and fsQCA
Mir Shahid Satar, Raouf Ahmad Rather, Sadia Cheema, et al.
Tourism Review (2023) Vol. 79, Iss. 3, pp. 601-621
Closed Access | Times Cited: 35
Effects of hotels’ corporate social responsibility (CSR) initiatives on green consumer behavior: Investigating the roles of consumer engagement, positive emotions, and altruistic values
Ali Raza, Muhammad Farrukh, Guofeng Wang, et al.
Journal of Hospitality Marketing & Management (2023) Vol. 32, Iss. 7, pp. 870-892
Closed Access | Times Cited: 33
It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty
Kuo‐Wei Lee, Chia‐Ying Li
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103447-103447
Open Access | Times Cited: 32
How implementing the UN sustainable development goals affects customers’ perceptions and loyalty
Sergio Barta, Daniel Belanche, Marta Flavián, et al.
Journal of Environmental Management (2023) Vol. 331, pp. 117325-117325
Open Access | Times Cited: 30
Examining tourist citizenship behaviors through affective, cognitive, behavioral engagement and reputation: Symmetrical and asymmetrical approaches
Raouf Ahmad Rather, Manju Raisinghani, David Gligor, et al.
Journal of Retailing and Consumer Services (2023) Vol. 75, pp. 103451-103451
Closed Access | Times Cited: 29
Eliciting consumer-engagement and experience to foster consumer-based-brand-equity: moderation of perceived-health-beliefs
Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, et al.
Service Industries Journal (2023), pp. 1-26
Closed Access | Times Cited: 27
The role of industry 4.0‐enabled data‐driven shared platform as an enabler of product‐service system in the context of circular economy: A systematic literature review and future research directions
Sehrish Atif
Business Strategy & Development (2023) Vol. 6, Iss. 3, pp. 275-295
Open Access | Times Cited: 26
Determinants and consequences of trust in AI-based customer service chatbots
Ashish Viswanath Prakash, Arun Joshi, Shubhi Nim, et al.
Service Industries Journal (2023) Vol. 43, Iss. 9-10, pp. 642-675
Closed Access | Times Cited: 23
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