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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Influence of student-perceived service quality on sustainability practices of university and student satisfaction
Sartaj Chaudhary, Ajoy Kumar Dey
Quality Assurance in Education (2020) Vol. 29, Iss. 1, pp. 29-40
Closed Access | Times Cited: 36

Showing 1-25 of 36 citing articles:

Towards more sustainable higher education institutions: Implementing the sustainable development goals and embedding sustainability into the information and computer technology curricula
Maria Eftychia Angelaki, Fragkiskos Bersimis, Theodoros Karvounidis, et al.
Education and Information Technologies (2023) Vol. 29, Iss. 4, pp. 5079-5113
Open Access | Times Cited: 42
How stress and satisfaction influence customer service quality in banking industry
Long Kim, Sook Fern Yeo
Heliyon (2024) Vol. 10, Iss. 11, pp. e32604-e32604
Open Access | Times Cited: 9
From side effects to work attitudes influencing customer service quality: moderating impacts of work experience in banking industry
Long Kim, Sook Fern Yeo
International Journal of Quality and Service Sciences (2025) Vol. 17, Iss. 5, pp. 1-19
Closed Access | Times Cited: 1
Forging a relationship between quality management and sustainable development in higher education institutions: insights from a cross-country Kano study
Guido Grunwald, Ali Kara, John E. Spillan
The TQM Journal (2025)
Closed Access
Sustainable Entrepreneurship
Rahul Khandelwal, Prafulla Arjun Pawar, Umesh Ramchandra Raut, et al.
Advances in logistics, operations, and management science book series (2025), pp. 433-456
Closed Access
Global Trends in Sustainability Policies in Higher Education
Teresa Nogueiro, Margarida Saraiva, Elisa Chaleta
Management and industrial engineering (2025), pp. 83-111
Closed Access
ESG Strategies in Educational Quality Management: An Empirical Study on Fostering Student Loyalty and Sustainability
Shih-Tse Lin, Kao-Shan Chen
Sustainability (2025) Vol. 17, Iss. 8, pp. 3723-3723
Open Access
Strategy adaptation for sustainable quality management in universities: a systematic literature review
Tolga Özşen, Barış Uslu, Ahmet Aypay
Tertiary Education and Management (2022) Vol. 29, Iss. 4, pp. 447-469
Open Access | Times Cited: 16
Developing Customer Service Quality: Influences of Job Stress and Management Process Alignment in Banking Industry
Long Kim, Pattarawadee Maijan, Sook Fern Yeo
Sustainable Futures (2024), pp. 100311-100311
Open Access | Times Cited: 3
Work placement learning and student employability: Do student satisfaction, commitment and achievement matter?
Innocent Otache, James Edomwonyi Edopkolor
Industry and Higher Education (2022) Vol. 36, Iss. 6, pp. 730-741
Closed Access | Times Cited: 12
The Effects of the Crisis Management Skills and Distance Education Practices of Universities on Student Satisfaction and Organizational Image
Ekrem Toklucu, Fatoş Silman, Selahattin Turan, et al.
Sustainability (2022) Vol. 14, Iss. 10, pp. 5813-5813
Open Access | Times Cited: 12
A conceptual framework for higher education student loyalty from the green marketing perspective
Lim Jin Wong, Pick-Soon Ling, Tonny Heng Yew Ling
Higher Education Skills and Work-based Learning (2023) Vol. 13, Iss. 2, pp. 387-402
Closed Access | Times Cited: 7
Integrating online learning into service quality assessment in higher-education its influence on student satisfaction
Nancy Bouranta, Evangelos Psomas, Dimitrios Kafetzopoulos
The TQM Journal (2024)
Closed Access | Times Cited: 2
The Effect of Service Quality and Sustainability Practices on Brand Equity: The Case of Korean Air Passengers
Sangryeong Lee, Soo-Kyoung Lee, Jin-Woo Park
Sustainability (2024) Vol. 16, Iss. 11, pp. 4606-4606
Open Access | Times Cited: 2
Sustainable development awareness and integration in higher education: a comparative analysis of universities in Central Asia, South Caucasus and the EU
Sergey Bespalyy, Alnazarova Gulmira, Vincenzo Nunzio Scalcione, et al.
Discover Sustainability (2024) Vol. 5, Iss. 1
Open Access | Times Cited: 2
Managing educational service quality and loyalty of international students: A case of international colleges in Thailand
Chanchai Phonthanukitithaworn, Sasichakorn Wongsaichia, Phaninee Naruetharadhol, et al.
Cogent Social Sciences (2022) Vol. 8, Iss. 1
Open Access | Times Cited: 9
Students’ satisfaction and empowerment of a sustainable university campus
Eugénia Pedro, João Leitão, Héléna Alves
Environment Development and Sustainability (2023) Vol. 27, Iss. 1, pp. 1175-1198
Open Access | Times Cited: 5
Sustainable development practices in public higher education: A new conceptual framework for nurturing student satisfaction and reinforcing attractiveness to international students
Eugénia Pedro, Héléna Alves, João Leitão
Sustainable Development (2023) Vol. 32, Iss. 3, pp. 2565-2582
Open Access | Times Cited: 5
Influences of price fairness, convenience and risk on service value development influencing E-banking satisfaction: Technological competency as a moderator
Somjai Nupueng, Long Kim, Pattarawadee Maijan, et al.
Social Sciences & Humanities Open (2024) Vol. 10, pp. 101170-101170
Open Access | Times Cited: 1
The assessment of service quality effect in higher education sector on satisfaction, suggestion, and behavioral intention of university students: The case of Turkey
Esen Gürbüz, Muhammet Bayraktar
Tuning Journal for Higher Education (2023) Vol. 10, Iss. 2, pp. 69-103
Open Access | Times Cited: 3
Assessing the quality of faculty-delivered individual academic advising
Mark C. Springer, Craig K. Tyran
Quality Assurance in Education (2022) Vol. 30, Iss. 2, pp. 236-250
Closed Access | Times Cited: 5
Internal Quality Assurance of the Education Program at Higher Educational Institutions
Halyna Yuzkiv, Valentyna Slipchuk, Nina Batechko, et al.
Journal of Curriculum and Teaching (2022) Vol. 11, Iss. 9, pp. 98-98
Open Access | Times Cited: 5
SERVQUAL Model in HEI Monitoring Survey as a Part of Quality Assurance Policy
Mykola Sydorov, Svіtlana Salnikova
Advances in economics, business and management research/Advances in Economics, Business and Management Research (2021)
Open Access | Times Cited: 6
Sustainability practices and student satisfaction in business schools: the role of notoriety and internationalization
Llorenç Bagur‐Femenías, Josep Llach, Òscar Elvira Benito, et al.
Intangible Capital (2023) Vol. 19, Iss. 2, pp. 131-131
Open Access | Times Cited: 2
Student Autonomy, Self-efficacy on Engagement, and Student Engagement and Service Quality on Student Satisfaction
Felicia Lisady, Felicia J. Wong, Sany Sany
(2022), pp. 326-338
Open Access | Times Cited: 3
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