OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Praise or revenge: why do consumers post about organizations on social media
Anita Whiting, David L. Williams, Joe F. Hair
Qualitative Market Research An International Journal (2019) Vol. 22, Iss. 2, pp. 133-160
Closed Access | Times Cited: 32
Anita Whiting, David L. Williams, Joe F. Hair
Qualitative Market Research An International Journal (2019) Vol. 22, Iss. 2, pp. 133-160
Closed Access | Times Cited: 32
Showing 1-25 of 32 citing articles:
Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis
Naveen Donthu, Satish Kumar, Neeraj Pandey, et al.
Journal of Business Research (2021) Vol. 135, pp. 758-773
Closed Access | Times Cited: 354
Naveen Donthu, Satish Kumar, Neeraj Pandey, et al.
Journal of Business Research (2021) Vol. 135, pp. 758-773
Closed Access | Times Cited: 354
What drives customer satisfaction and word of mouth in mobile commerce services? A UTAUT2-based analytical approach
Zoran Kalinić, Veljko Marinković, Aleksandar Djordjević, et al.
Journal of Enterprise Information Management (2019) Vol. 33, Iss. 1, pp. 71-94
Closed Access | Times Cited: 99
Zoran Kalinić, Veljko Marinković, Aleksandar Djordjević, et al.
Journal of Enterprise Information Management (2019) Vol. 33, Iss. 1, pp. 71-94
Closed Access | Times Cited: 99
The role of social media to generate social proof as engaged society for stockpiling behaviour of customers during Covid-19 pandemic
Muhammad Naeem
Qualitative Market Research An International Journal (2020) Vol. 24, Iss. 3, pp. 281-301
Open Access | Times Cited: 82
Muhammad Naeem
Qualitative Market Research An International Journal (2020) Vol. 24, Iss. 3, pp. 281-301
Open Access | Times Cited: 82
The impact of eWOM on consumer brand engagement
Mukta Srivastava, Sreeram Sivaramakrishnan
Marketing Intelligence & Planning (2020) Vol. 39, Iss. 3, pp. 469-484
Closed Access | Times Cited: 63
Mukta Srivastava, Sreeram Sivaramakrishnan
Marketing Intelligence & Planning (2020) Vol. 39, Iss. 3, pp. 469-484
Closed Access | Times Cited: 63
How does risk interplay with trust in pre-and post-purchase intention to engage: PLS-SEM and ML classification approach
Nora Sharkasi, Gomaa Agag
Journal of Marketing Analytics (2024)
Open Access | Times Cited: 8
Nora Sharkasi, Gomaa Agag
Journal of Marketing Analytics (2024)
Open Access | Times Cited: 8
The power to voice my hate! Exploring the effect of brand hate and perceived social media power on negative eWOM
Isha Sharma, Kokil Jain, Ritu Gupta
Journal of Asia Business Studies (2021) Vol. 16, Iss. 4, pp. 652-675
Closed Access | Times Cited: 36
Isha Sharma, Kokil Jain, Ritu Gupta
Journal of Asia Business Studies (2021) Vol. 16, Iss. 4, pp. 652-675
Closed Access | Times Cited: 36
Sender in focus: Impact of tie-strength of the service provider-sender and sender-receiver on word of mouth
Shakti Bodh Bhatnagar, Debarun Chakraborty
Journal of Marketing Communications (2025), pp. 1-18
Closed Access
Shakti Bodh Bhatnagar, Debarun Chakraborty
Journal of Marketing Communications (2025), pp. 1-18
Closed Access
eWOM revenge in small accommodations: investigating the mediating role of clout in guest de-influencing behaviour in Jamaica
Laleesha Angelee Chamberlain, Yahaira Lisbeth Moreno-Brito, Hak‐Seon Kim
Consumer Behavior in Tourism and Hospitality (2025)
Closed Access
Laleesha Angelee Chamberlain, Yahaira Lisbeth Moreno-Brito, Hak‐Seon Kim
Consumer Behavior in Tourism and Hospitality (2025)
Closed Access
Social media: a blessing or a curse? Voice of owners in the beauty and wellness industry
Kulvinder Kaur, Pawan Kumar
The TQM Journal (2021) Vol. 34, Iss. 5, pp. 1039-1056
Closed Access | Times Cited: 21
Kulvinder Kaur, Pawan Kumar
The TQM Journal (2021) Vol. 34, Iss. 5, pp. 1039-1056
Closed Access | Times Cited: 21
Word on the street: apparel-related critical incidents leading to eWOM and channel behaviour among millennial and Gen Z consumers
Amy Dorie, David Loranger
Journal of Consumer Marketing (2024) Vol. 41, Iss. 2, pp. 148-161
Closed Access | Times Cited: 3
Amy Dorie, David Loranger
Journal of Consumer Marketing (2024) Vol. 41, Iss. 2, pp. 148-161
Closed Access | Times Cited: 3
Avengers assemble: Avenger philanthropy as the new gift opportunity for nonprofit organizations
Sarah‐Louise Mitchell
Psychology and Marketing (2024) Vol. 41, Iss. 9, pp. 2095-2106
Open Access | Times Cited: 3
Sarah‐Louise Mitchell
Psychology and Marketing (2024) Vol. 41, Iss. 9, pp. 2095-2106
Open Access | Times Cited: 3
Coping with workplace sexual harassment: Social media as an empowered outcome
Akanksha Malik, Shuchi Sinha, Sanjay Goel
Journal of Business Research (2022) Vol. 150, pp. 165-178
Closed Access | Times Cited: 9
Akanksha Malik, Shuchi Sinha, Sanjay Goel
Journal of Business Research (2022) Vol. 150, pp. 165-178
Closed Access | Times Cited: 9
Bridging the marketing-finance divide: use of customer voice in managerial decision-making
Deepak Saxena, Mairead Brady, Markus Lamest, et al.
Qualitative Market Research An International Journal (2022) Vol. 25, Iss. 3, pp. 361-382
Open Access | Times Cited: 8
Deepak Saxena, Mairead Brady, Markus Lamest, et al.
Qualitative Market Research An International Journal (2022) Vol. 25, Iss. 3, pp. 361-382
Open Access | Times Cited: 8
Motivations of guests contributing sWOM on social media: a case in Vietnam
Le Thi Thanh Ha, Vo Thanh Thu
Journal of Asian Business and Economic Studies (2020) Vol. 29, Iss. 2, pp. 146-162
Closed Access | Times Cited: 10
Le Thi Thanh Ha, Vo Thanh Thu
Journal of Asian Business and Economic Studies (2020) Vol. 29, Iss. 2, pp. 146-162
Closed Access | Times Cited: 10
Fexit: The effect of political and promotional communication from friends and family on Facebook exiting intentions
Mark J. Pelletier, Alisha Horky, Alexa K. Fox
Journal of Business Research (2020) Vol. 122, pp. 321-334
Closed Access | Times Cited: 8
Mark J. Pelletier, Alisha Horky, Alexa K. Fox
Journal of Business Research (2020) Vol. 122, pp. 321-334
Closed Access | Times Cited: 8
Combating the Sharing of False Information: History, Framework, and Literacy Strategies
Tricia Campbell Bailey, Ingrid Hsieh‐Yee
Internet Reference Services Quarterly (2019) Vol. 24, Iss. 1-2, pp. 9-30
Open Access | Times Cited: 8
Tricia Campbell Bailey, Ingrid Hsieh‐Yee
Internet Reference Services Quarterly (2019) Vol. 24, Iss. 1-2, pp. 9-30
Open Access | Times Cited: 8
A study on firms’ communication based on artificial intelligence and its influence on customers’ complaint behavior in Social media environment
Durgesh Agnihotri, Kushagra Kulshreshtha, Vikas Tripathi
IOP Conference Series Materials Science and Engineering (2021) Vol. 1116, Iss. 1, pp. 012180-012180
Open Access | Times Cited: 5
Durgesh Agnihotri, Kushagra Kulshreshtha, Vikas Tripathi
IOP Conference Series Materials Science and Engineering (2021) Vol. 1116, Iss. 1, pp. 012180-012180
Open Access | Times Cited: 5
Opportunities and challenges of social media in supply chain management: A study in the South African FMCG retail industry
Furaha Tungande, Arno Meyer, Wesley Niemann
Acta Commercii (2020) Vol. 20, Iss. 1
Open Access | Times Cited: 4
Furaha Tungande, Arno Meyer, Wesley Niemann
Acta Commercii (2020) Vol. 20, Iss. 1
Open Access | Times Cited: 4
Why so toxic? A framework for exploring customer toxicity
Barbara Duffek, Andreas B. Eisingerich, Omar Merlo
AMS Review (2023) Vol. 13, Iss. 1-2, pp. 122-143
Open Access | Times Cited: 1
Barbara Duffek, Andreas B. Eisingerich, Omar Merlo
AMS Review (2023) Vol. 13, Iss. 1-2, pp. 122-143
Open Access | Times Cited: 1
Tanulmány a modern turizmusról, avagy a közösségi média utazásainkra gyakorolt hatása
Petra Orliczki, T. Kovács
Multidiszciplináris kihívások sokszínű válaszok (2023), Iss. 2. Különszám, pp. 81-103
Open Access | Times Cited: 1
Petra Orliczki, T. Kovács
Multidiszciplináris kihívások sokszínű válaszok (2023), Iss. 2. Különszám, pp. 81-103
Open Access | Times Cited: 1
MOTIVASI EWOM PADA KONSUMEN KHALIFAH TOUR BANDUNG
Ghassani Salsabil Fasya Hikmat, Arianis Chan, Pratami Wulan Tresna
Fonduri de investiţii (2024) Vol. 13, Iss. 2, pp. 787-787
Open Access
Ghassani Salsabil Fasya Hikmat, Arianis Chan, Pratami Wulan Tresna
Fonduri de investiţii (2024) Vol. 13, Iss. 2, pp. 787-787
Open Access
Unraveling the viral phenomenon: insights from social media content analysis on streaming over-the-top platforms
Monica Katoch, Alka Sharma
Global Knowledge Memory and Communication (2024)
Closed Access
Monica Katoch, Alka Sharma
Global Knowledge Memory and Communication (2024)
Closed Access
The nature and determinants of user-generated content for dissatisfied customers: evidence from second-hand luxury fashion brands
Wilson Ozuem, Michelle Willis, Silvia Ranfagni, et al.
Qualitative Market Research An International Journal (2024) Vol. 27, Iss. 5, pp. 866-891
Closed Access
Wilson Ozuem, Michelle Willis, Silvia Ranfagni, et al.
Qualitative Market Research An International Journal (2024) Vol. 27, Iss. 5, pp. 866-891
Closed Access
The impact of destination image on tourists' return intention and social word-of-mouth behavior towards the destination travel to Nha Trang
Trần Thị Xuân Viên, Hà Nam Khánh Giao, Tạ Văn Thành
(2024)
Open Access
Trần Thị Xuân Viên, Hà Nam Khánh Giao, Tạ Văn Thành
(2024)
Open Access
Factors Affecting Negative E-WOM: A Literature Review and Merged Model
Margaret Meiling Luo, Chih-Chia Chien
Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences (2021)
Open Access | Times Cited: 2
Margaret Meiling Luo, Chih-Chia Chien
Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences (2021)
Open Access | Times Cited: 2
