
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Building e-trust and e-retention in online shopping: the role of website design, reliability and perceived ease of use
Oussama Saoula, Amjad Shamim, Norazah Mohd Suki, et al.
Spanish Journal of Marketing - ESIC (2023) Vol. 27, Iss. 2, pp. 178-201
Open Access | Times Cited: 49
Oussama Saoula, Amjad Shamim, Norazah Mohd Suki, et al.
Spanish Journal of Marketing - ESIC (2023) Vol. 27, Iss. 2, pp. 178-201
Open Access | Times Cited: 49
Showing 1-25 of 49 citing articles:
Purchasing in the digital age: A meta-analytical perspective on trust, risk, security, and e-WOM in e-commerce
Sofik Handoyo
Heliyon (2024) Vol. 10, Iss. 8, pp. e29714-e29714
Open Access | Times Cited: 15
Sofik Handoyo
Heliyon (2024) Vol. 10, Iss. 8, pp. e29714-e29714
Open Access | Times Cited: 15
Assessing Environmental Performance Through Environmental Management Initiatives, Green Extrinsic and Intrinsic Motivation, and Resource Commitment in Malaysian Hotels
Ataul Karim Patwary, S. Mostafa Rasoolimanesh, Roslizawati Che Aziz, et al.
International Journal of Hospitality & Tourism Administration (2024), pp. 1-32
Closed Access | Times Cited: 6
Ataul Karim Patwary, S. Mostafa Rasoolimanesh, Roslizawati Che Aziz, et al.
International Journal of Hospitality & Tourism Administration (2024), pp. 1-32
Closed Access | Times Cited: 6
Effects Of Perceived Usefulness And Perceived Ease Of Use For Driving Purchase Intention
Nevynda Diella Pratista, Endy Gunanto Marsasi
Jurnal Ekonomi (2024) Vol. 28, Iss. 3, pp. 488-509
Open Access | Times Cited: 5
Nevynda Diella Pratista, Endy Gunanto Marsasi
Jurnal Ekonomi (2024) Vol. 28, Iss. 3, pp. 488-509
Open Access | Times Cited: 5
An Integrated Multi-Criteria Decision Analysis and Structural Equation Modeling Application for the Attributes Influencing the Customer’s Satisfaction and Trust in E-Commerce Applications
Yung‐Tsan Jou, Charmine Sheena Saflor, Klint Allen Mariñas, et al.
Sustainability (2024) Vol. 16, Iss. 5, pp. 1727-1727
Open Access | Times Cited: 5
Yung‐Tsan Jou, Charmine Sheena Saflor, Klint Allen Mariñas, et al.
Sustainability (2024) Vol. 16, Iss. 5, pp. 1727-1727
Open Access | Times Cited: 5
The Influence of Customer Perceived Value, Satisfaction, and Trust on Loyalty among E-Shoppers in Palestine’s E-Commerce Platforms
Mohammad Ibrahim Aqabneh
Deleted Journal (2025) Vol. 2025, Iss. 1, pp. 546-557
Closed Access
Mohammad Ibrahim Aqabneh
Deleted Journal (2025) Vol. 2025, Iss. 1, pp. 546-557
Closed Access
The Impact of E-Logistics Service Quality on Customer Satisfaction, Trust Building, and Customer loyalty Among E-Shoppers in Palestine
Mohammad Ibrahim Aqabneh
Deleted Journal (2025) Vol. 2025, Iss. 1, pp. 581-590
Closed Access
Mohammad Ibrahim Aqabneh
Deleted Journal (2025) Vol. 2025, Iss. 1, pp. 581-590
Closed Access
Chatbot dynamics: trust, social presence and customer satisfaction in AI-driven services
Badrea Al Oraini
Deleted Journal (2025)
Open Access
Badrea Al Oraini
Deleted Journal (2025)
Open Access
Barriers to E-Commerce Adoption for MSMEs in LAZISMU East Java
Mochamad Mochklas, Dwi Songgo Panggayudi, A. Nurhayati
Jurnal Manajemen (2025) Vol. 29, Iss. 1, pp. 202-226
Open Access
Mochamad Mochklas, Dwi Songgo Panggayudi, A. Nurhayati
Jurnal Manajemen (2025) Vol. 29, Iss. 1, pp. 202-226
Open Access
Understanding customer loyalty-aware recommender systems in E-commerce: an analytical perspective
Ramazan Esmeli, Ali Selçuk Can, A. Y. Awad, et al.
Electronic Commerce Research (2025)
Open Access
Ramazan Esmeli, Ali Selçuk Can, A. Y. Awad, et al.
Electronic Commerce Research (2025)
Open Access
The impact of self-service technologies on customer engagement in Nigerian fuel stations: exploring the roles of corruption mitigation and trust
Rashida Bello Anka, Amjad Shamim
African Journal of Economic and Management Studies (2025)
Closed Access
Rashida Bello Anka, Amjad Shamim
African Journal of Economic and Management Studies (2025)
Closed Access
Perceived ease of use dan perceived usefulness dalam loyalitas pelanggan
Reza Sofian Makbul, Ambar Lukitaningsih, Nonik Kusuma Ningrum
Journal of Management and Digital Business (2025) Vol. 5, Iss. 1, pp. 166-177
Closed Access
Reza Sofian Makbul, Ambar Lukitaningsih, Nonik Kusuma Ningrum
Journal of Management and Digital Business (2025) Vol. 5, Iss. 1, pp. 166-177
Closed Access
Aerial pathways to resilience: the acceptance of drones in logistics transformation
Sofia Gomes, Jo�ão M. Lopes, Tiago Trancoso
Future Business Journal (2025) Vol. 11, Iss. 1
Open Access
Sofia Gomes, Jo�ão M. Lopes, Tiago Trancoso
Future Business Journal (2025) Vol. 11, Iss. 1
Open Access
Tracing the origins of manipulation: modeling the enablers behind dark patterns usage in e-commerce through TISM and MICMAC analysis
Vibhav Singh, Niraj Kumar Vishvakarma, Vinod Kumar
Global Knowledge Memory and Communication (2024)
Closed Access | Times Cited: 3
Vibhav Singh, Niraj Kumar Vishvakarma, Vinod Kumar
Global Knowledge Memory and Communication (2024)
Closed Access | Times Cited: 3
Influence of Consumer Trust, Return Policy, and Risk Perception on Satisfaction with the Online Shopping Experience
Francisco Hipólito, Ãlvaro Dias, Leandro Pereira
Systems (2025) Vol. 13, Iss. 3, pp. 158-158
Open Access
Francisco Hipólito, Ãlvaro Dias, Leandro Pereira
Systems (2025) Vol. 13, Iss. 3, pp. 158-158
Open Access
Aging Consumer Engagement with the Mobile Food Planner Apps in Malaysia: Investigating Gender Differences
Rajat Subhra Chatterjee, Irfan Hameed, Sheshadri Chatterjee, et al.
Journal of Macromarketing (2025)
Closed Access
Rajat Subhra Chatterjee, Irfan Hameed, Sheshadri Chatterjee, et al.
Journal of Macromarketing (2025)
Closed Access
Perceived ease of use, perceived usefulness, and customer satisfaction as driving factors on repurchase intention: the perspective of the e-commerce market in Indonesia
Inggang Perwangsa Nuralam, Nur Yudiono, Muhamad Robith Alil Fahmi, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 3
Inggang Perwangsa Nuralam, Nur Yudiono, Muhamad Robith Alil Fahmi, et al.
Cogent Business & Management (2024) Vol. 11, Iss. 1
Open Access | Times Cited: 3
The usefulness of gamification for enhancing customer loyalty to small e-tailers
Neringa Vilkaitė-Vaitonė, Sigita Kirse, Karina Adomavičiūtė, et al.
EuroMed Journal of Business (2024)
Closed Access | Times Cited: 2
Neringa Vilkaitė-Vaitonė, Sigita Kirse, Karina Adomavičiūtė, et al.
EuroMed Journal of Business (2024)
Closed Access | Times Cited: 2
Asymmetric and symmetric approaches to the extension of UTAUT2 in the M-payment adoption of Pakistani apps
Waseem Anwar, Amir Zaib Abbasi, Mousa Albashrawi, et al.
Journal of Financial Services Marketing (2024) Vol. 29, Iss. 3, pp. 1175-1193
Closed Access | Times Cited: 2
Waseem Anwar, Amir Zaib Abbasi, Mousa Albashrawi, et al.
Journal of Financial Services Marketing (2024) Vol. 29, Iss. 3, pp. 1175-1193
Closed Access | Times Cited: 2
From screens to carts: the role of emotional advertising appeals in shaping consumer intention to repurchase in the era of online shopping in post-pandemic
Khalid Ali Alshohaib
Frontiers in Communication (2024) Vol. 9
Open Access | Times Cited: 2
Khalid Ali Alshohaib
Frontiers in Communication (2024) Vol. 9
Open Access | Times Cited: 2
The Impact of SERVQUAL on Consumers’ Satisfaction, Loyalty, and Intention to Use Online Food Delivery Services
Denni Arli, Patrick van Esch, Scott Weaven
Journal of Promotion Management (2024) Vol. 30, Iss. 7, pp. 1159-1188
Open Access | Times Cited: 2
Denni Arli, Patrick van Esch, Scott Weaven
Journal of Promotion Management (2024) Vol. 30, Iss. 7, pp. 1159-1188
Open Access | Times Cited: 2
Cognitive and affective appraisal of online impulse buying: a multi-mediation approach
R. S. Chatterjee, Irfan Hameed, Tat‐Huei Cham
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 2
R. S. Chatterjee, Irfan Hameed, Tat‐Huei Cham
Journal of Marketing Analytics (2024)
Closed Access | Times Cited: 2
Behavioural intention of consumers to use app-based shopping on green tech products in an emerging economy
Selim Ahmed, Dewan Mehrab Ashrafi, Pradeep Paraman, et al.
International Journal of Quality & Reliability Management (2023) Vol. 41, Iss. 6, pp. 1496-1518
Closed Access | Times Cited: 5
Selim Ahmed, Dewan Mehrab Ashrafi, Pradeep Paraman, et al.
International Journal of Quality & Reliability Management (2023) Vol. 41, Iss. 6, pp. 1496-1518
Closed Access | Times Cited: 5
Beyond transactions: Understanding the determinants of e-satisfaction in online shopping
Iston Dwija Utama, Ivan Diryana Sudirman, Dian Kurnianingrum
Journal of Asian Scientific Research (2024) Vol. 14, Iss. 2, pp. 251-265
Open Access | Times Cited: 1
Iston Dwija Utama, Ivan Diryana Sudirman, Dian Kurnianingrum
Journal of Asian Scientific Research (2024) Vol. 14, Iss. 2, pp. 251-265
Open Access | Times Cited: 1
Hotel’s customer empowerment, environmental corporate social responsibility, and online customer value co-creation to attain sustainable development goals (SDGs)
Sarah Badar, Ajmal Waheed, Arifa Tanveer, et al.
Spanish Journal of Marketing - ESIC (2024)
Open Access | Times Cited: 1
Sarah Badar, Ajmal Waheed, Arifa Tanveer, et al.
Spanish Journal of Marketing - ESIC (2024)
Open Access | Times Cited: 1
Exploring Gender Differences of Business Owners in Relation to Marketing Campaigns and Strategic Orientations
Dessy Kurnia Sari, Bader Albatati, Donard Games, et al.
KnE Social Sciences (2024)
Open Access | Times Cited: 1
Dessy Kurnia Sari, Bader Albatati, Donard Games, et al.
KnE Social Sciences (2024)
Open Access | Times Cited: 1