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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Chatbot Adoption: A Multiperspective Systematic Review and Future Research Agenda
Abdulla M. Alsharhan, Mostafa Al‐Emran, Khaled Shaalan
IEEE Transactions on Engineering Management (2023) Vol. 71, pp. 10232-10244
Closed Access | Times Cited: 26

Showing 1-25 of 26 citing articles:

Generative AI: A systematic review using topic modelling techniques
Priyanka Gupta, Bosheng Ding, Chong Guan, et al.
Data and Information Management (2024) Vol. 8, Iss. 2, pp. 100066-100066
Open Access | Times Cited: 58
Benchmarking operations and supply chain management practices using Generative AI: Towards a theoretical framework
Rameshwar Dubey, Angappa Gunasekaran, Θάνος Παπαδόπουλος
Transportation Research Part E Logistics and Transportation Review (2024) Vol. 189, pp. 103689-103689
Closed Access | Times Cited: 13
How can generative artificial intelligence improve digital supply chain performance in manufacturing firms? Analyzing the mediating role of innovation ambidexterity using hybrid analysis through CB-SEM and PLS-SEM
Ayman wael Al-khatib, Moh’d Anwer AL-Shboul, Mais Khattab
Technology in Society (2024) Vol. 78, pp. 102676-102676
Closed Access | Times Cited: 7
Obstacles behind the innovation- a peek into Artificial intelligence in the field of orthodontics – A Literature review
Bushra Butul, Lina Sharab
The Saudi Dental Journal (2024) Vol. 36, Iss. 6, pp. 830-834
Open Access | Times Cited: 4
A longitudinal model of continued acceptance of conversational artificial intelligence
Yu-Leung Ng
Information Technology and People (2024)
Closed Access | Times Cited: 4
Transforming marketing landscapes: a systematic literature review of generative AI using the TCCM model framework
Akshara Prasanna, Bijay Prasad Kushwaha
Management Review Quarterly (2025)
Closed Access
Chatbot research in the fields of business and information systems: a systematic review and bibliometric analysis
Zhenyan Li, Chuanhui Wu, Jiaxuan Li, et al.
Aslib Journal of Information Management (2025)
Closed Access
Effect of Generative Artificial Intelligence on Strategic Decision Making in Entrepreneurial Business Initiatives: A Systematic Literature Review
Óscar López, Héctor Alberto Luzuríaga Jaramillo, Mayra Bedoya Jara, et al.
Administrative Sciences (2025) Vol. 15, Iss. 2, pp. 66-66
Open Access
Chatbot dynamics: trust, social presence and customer satisfaction in AI-driven services
Badrea Al Oraini
Deleted Journal (2025)
Open Access
Explore the anthropomorphism of service bots in tourism: A MASEM analysis based on stereotype content model
F. Zhang, Zihan Zhou, Dongfang Sheng
Current Issues in Tourism (2025), pp. 1-21
Closed Access
Exploring customer intention of chatbot in tourism and hospitality sectors: a systematic review and way forward
Xiaoqi Xu, Yuh‐Wen Chen
Tourism Recreation Research (2025), pp. 1-14
Closed Access
Purchase intentions in a chatbot environment: An examination of the effects of customer experience
S. Martínez, María D. Illescas-Manzano, Cristina Segovia López, et al.
Oeconomia Copernicana (2024) Vol. 15, Iss. 1, pp. 145-194
Open Access | Times Cited: 2
Modernizing the Charitable Sector through Artificial Intelligence: Enhancing Efficiency and Impact
Mustafa Osman I. Elamin
Journal of Ecohumanism (2024) Vol. 3, Iss. 4, pp. 3426-3443
Open Access | Times Cited: 2
An intelligent chatbot design and implementation model using long short-term memory with recurrent neural networks and attention mechanism
Prakash Choudhary, Sumit Singh Chauhan
Decision Analytics Journal (2023) Vol. 9, pp. 100359-100359
Open Access | Times Cited: 5
Organizational Adoption of Blockchain Based Medical Supply Chain Management
Murat Tahir Çaldağ, Ebru Gökalp
Studies in computational intelligence (2023), pp. 321-343
Closed Access | Times Cited: 4
Lower than expected but still willing to use: User acceptance toward current intelligent conversational agents
Maarif Sohail, Fang Wang, Norm Archer, et al.
Information & Management (2024) Vol. 61, Iss. 8, pp. 104033-104033
Open Access | Times Cited: 1
Conversational Systems and Computational Intelligence, A Critical Analysis
Yuniesky Orlando Vasconcelo Mir, Pedro Yobanis Piñero Pérez, Iliana Pérez Pupo, et al.
Studies in computational intelligence (2024), pp. 3-28
Closed Access
Towards Semantically Conscious, Conversation-Based Chatbot Services for Migrants
Γεώργιος Μεδίτσκος, Στέργιος Τέγος, Christos Bouas, et al.
IFIP advances in information and communication technology (2024), pp. 139-148
Closed Access
Understanding Chatbot Adoption in Education: PLS-SEM Analysis of User Behavior Factors
Md Rabiul Hasan, Nahian Ismail Chowdhury, Md Hadisur Rahman, et al.
Computers in Human Behavior Artificial Humans (2024) Vol. 2, Iss. 2, pp. 100098-100098
Open Access
Examining the impact of Generative AI on social sustainability by integrating the information system success model and technology-environmental, economic, and social sustainability theory
Mostafa Al‐Emran, Bassam Abu-Hijleh, AbdulRahman A. Alsewari
Education and Information Technologies (2024)
Closed Access
Drivers and Necessary Conditions for Chatbot Acceptance in the Insurance Industry. Analysis of policyholders’ and professionals’ Perspectives
Jorge de Andrés Sánchez, Jaume Gené-Albesa
Journal of Organizational Computing and Electronic Commerce (2024), pp. 1-28
Open Access
Unveiling Trends of Chatbot and Conversational Agents: A Bibliometric Study
Tasnim Alasali, Omar Dakkak, İlker Türker
Applied Computer Systems (2024) Vol. 29, Iss. 2, pp. 30-42
Open Access
When AI–chatbots disappoint – the role of freedom of choice and user expectations in attribution of responsibility for failure
Daniela Castillo, Ana Isabel Canhoto, Emanuel Said
Information Technology and People (2024)
Closed Access
Innovating with Chatbots: A study of adoption factors in the Vietnamese construction sector
Hai Thi Thu Tran, Luu Thi Minh Ngoc, Nguyen Xuan Lam
Deleted Journal (2024) Vol. 4, Iss. 6, pp. 52-52
Closed Access
The Impact of Trust in AI Chatbots on Users’ Behavior in Online Health Communities
Alain Osta, Angelika Kokkinaki, Charbel Chedrawi
Lecture notes in information systems and organisation (2024), pp. 205-219
Closed Access
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