
OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Everything Old is New Again: The Age of Consumer‐Centric Supply Chain Management
Terry L. Esper, Vincent E. Castillo, Shijie Ren, et al.
Journal of Business Logistics (2020) Vol. 41, Iss. 4, pp. 286-293
Open Access | Times Cited: 61
Terry L. Esper, Vincent E. Castillo, Shijie Ren, et al.
Journal of Business Logistics (2020) Vol. 41, Iss. 4, pp. 286-293
Open Access | Times Cited: 61
Showing 1-25 of 61 citing articles:
Designing scenario-based experiments in retail SCM: methodological approaches and practical insights
Ha Ta, Adriana Rossiter Hofer, Yao Jin, et al.
International Journal of Physical Distribution & Logistics Management (2025)
Closed Access | Times Cited: 2
Ha Ta, Adriana Rossiter Hofer, Yao Jin, et al.
International Journal of Physical Distribution & Logistics Management (2025)
Closed Access | Times Cited: 2
The role of traceability in end-to-end circular agri-food supply chains
Foivos Anastasiadis, Ioannis Manikas, Ioanna Apostolidou, et al.
Industrial Marketing Management (2022) Vol. 104, pp. 196-211
Closed Access | Times Cited: 57
Foivos Anastasiadis, Ioannis Manikas, Ioanna Apostolidou, et al.
Industrial Marketing Management (2022) Vol. 104, pp. 196-211
Closed Access | Times Cited: 57
Using middle‐range theorizing to advance supply chain management research: A how‐to primer and demonstration
Christopher W. Craighead, Li Cheng, David J. Ketchen
Journal of Business Logistics (2024) Vol. 45, Iss. 3
Open Access | Times Cited: 12
Christopher W. Craighead, Li Cheng, David J. Ketchen
Journal of Business Logistics (2024) Vol. 45, Iss. 3
Open Access | Times Cited: 12
Consumer‐Centric Supply Chain Management: A Literature Review, Framework, and Research Agenda
Benedetta Baldi, Ilenia Confente, Ivan Russo, et al.
Journal of Business Logistics (2024) Vol. 45, Iss. 4
Open Access | Times Cited: 8
Benedetta Baldi, Ilenia Confente, Ivan Russo, et al.
Journal of Business Logistics (2024) Vol. 45, Iss. 4
Open Access | Times Cited: 8
Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
John Olsson, Daniel Hellström, Yulia Vakulenko
International Journal of Physical Distribution & Logistics Management (2022) Vol. 53, Iss. 2, pp. 184-205
Open Access | Times Cited: 34
John Olsson, Daniel Hellström, Yulia Vakulenko
International Journal of Physical Distribution & Logistics Management (2022) Vol. 53, Iss. 2, pp. 184-205
Open Access | Times Cited: 34
Does delivery service differentiation matter? Comparing rural to urban e-consumer satisfaction and retention
Yulia Vakulenko, Jasenko Arsenovic, Daniel Hellström, et al.
Journal of Business Research (2022) Vol. 142, pp. 476-484
Open Access | Times Cited: 33
Yulia Vakulenko, Jasenko Arsenovic, Daniel Hellström, et al.
Journal of Business Research (2022) Vol. 142, pp. 476-484
Open Access | Times Cited: 33
You're driving me crazy! How emotions elicited by negative driver behaviors impact customer outcomes in last mile delivery
Nicolò Masorgo, Saif Mir, Adriana Rossiter Hofer
Journal of Business Logistics (2023) Vol. 44, Iss. 4, pp. 666-692
Open Access | Times Cited: 20
Nicolò Masorgo, Saif Mir, Adriana Rossiter Hofer
Journal of Business Logistics (2023) Vol. 44, Iss. 4, pp. 666-692
Open Access | Times Cited: 20
Supply chain carbon transparency to consumers via blockchain: does the truth hurt?
Qingyun Zhu, Yanji Duan, Joseph Sarkis
The International Journal of Logistics Management (2023) Vol. 35, Iss. 3, pp. 833-864
Closed Access | Times Cited: 18
Qingyun Zhu, Yanji Duan, Joseph Sarkis
The International Journal of Logistics Management (2023) Vol. 35, Iss. 3, pp. 833-864
Closed Access | Times Cited: 18
Retail "Save the Sale" tactics: Consumer perceptions of in‐store logistics service recovery
Simone T. Peinkofer, Terry L. Esper, Ronn J. Smith, et al.
Journal of Business Logistics (2021) Vol. 43, Iss. 2, pp. 238-264
Closed Access | Times Cited: 33
Simone T. Peinkofer, Terry L. Esper, Ronn J. Smith, et al.
Journal of Business Logistics (2021) Vol. 43, Iss. 2, pp. 238-264
Closed Access | Times Cited: 33
Does consumers’ involvement in e-commerce last-mile delivery change after COVID-19? An investigation on behavioural change, maintenance and habit formation
Xueqin Wang, Yiik Diew Wong, Thai Young Kim, et al.
Electronic Commerce Research and Applications (2023) Vol. 60, pp. 101273-101273
Closed Access | Times Cited: 13
Xueqin Wang, Yiik Diew Wong, Thai Young Kim, et al.
Electronic Commerce Research and Applications (2023) Vol. 60, pp. 101273-101273
Closed Access | Times Cited: 13
The role of structural social capital in driving social-oriented sustainable agricultural entrepreneurship
Lê Đăng Lăng, Aviral Kumar Tiwari, Hoang Ngoc Hieu, et al.
Energy Economics (2023) Vol. 124, pp. 106855-106855
Closed Access | Times Cited: 13
Lê Đăng Lăng, Aviral Kumar Tiwari, Hoang Ngoc Hieu, et al.
Energy Economics (2023) Vol. 124, pp. 106855-106855
Closed Access | Times Cited: 13
Consumer impatience in the e-commerce home delivery context: a consumer-centric supply chain perspective for time-based competition
Haley Paluzzi, Haozhe Chen, Michael Howe, et al.
International Journal of Physical Distribution & Logistics Management (2024)
Closed Access | Times Cited: 5
Haley Paluzzi, Haozhe Chen, Michael Howe, et al.
International Journal of Physical Distribution & Logistics Management (2024)
Closed Access | Times Cited: 5
Examining the impact of service recovery resilience in the context of product replacement: the roles of perceived procedural and interactional justice
Ivan Russo, Nicolò Masorgo, David Gligor
International Journal of Physical Distribution & Logistics Management (2022) Vol. 52, Iss. 8, pp. 638-672
Open Access | Times Cited: 22
Ivan Russo, Nicolò Masorgo, David Gligor
International Journal of Physical Distribution & Logistics Management (2022) Vol. 52, Iss. 8, pp. 638-672
Open Access | Times Cited: 22
Leveraging sustainable supply chain information to alter last-mile delivery consumption: A social exchange perspective
Rodney W. Thomas, Monique L. Ueltschy Murfield, Lisa M. Ellram
Sustainable Production and Consumption (2022) Vol. 34, pp. 285-299
Closed Access | Times Cited: 19
Rodney W. Thomas, Monique L. Ueltschy Murfield, Lisa M. Ellram
Sustainable Production and Consumption (2022) Vol. 34, pp. 285-299
Closed Access | Times Cited: 19
A hybrid e-logistics service quality approach: modeling the evolution of B2C e-commerce
Hasan Uvet, John M. Dickens, Jason R. Anderson, et al.
The International Journal of Logistics Management (2023) Vol. 35, Iss. 4, pp. 1303-1331
Closed Access | Times Cited: 11
Hasan Uvet, John M. Dickens, Jason R. Anderson, et al.
The International Journal of Logistics Management (2023) Vol. 35, Iss. 4, pp. 1303-1331
Closed Access | Times Cited: 11
Well‐being insights from the food insecurity supply chain: A logistics service quality perspective
LaDonna M. Thornton, Jessica L. Darby, Tyler R. Morgan, et al.
Journal of Business Logistics (2024) Vol. 45, Iss. 2
Closed Access | Times Cited: 4
LaDonna M. Thornton, Jessica L. Darby, Tyler R. Morgan, et al.
Journal of Business Logistics (2024) Vol. 45, Iss. 2
Closed Access | Times Cited: 4
Follow‐suit or free‐ride? A relational view of CSR diffusion in a supply chain with customer–supplier closure
Ellie C. Falcone, Tingting Yan, Brian S. Fugate
Journal of Operations Management (2024) Vol. 70, Iss. 6, pp. 979-1006
Closed Access | Times Cited: 4
Ellie C. Falcone, Tingting Yan, Brian S. Fugate
Journal of Operations Management (2024) Vol. 70, Iss. 6, pp. 979-1006
Closed Access | Times Cited: 4
The Innovative Roles of Supply Chain Finance Platforms in Generating Competitive Advantage
Chenyu Wang, Wei Wang, Shuting Li, et al.
Journal of Business Logistics (2025) Vol. 46, Iss. 2
Closed Access
Chenyu Wang, Wei Wang, Shuting Li, et al.
Journal of Business Logistics (2025) Vol. 46, Iss. 2
Closed Access
Unlocking the door: information disclosure framing and consumer characteristics in parcel locker adoption
William J. Rose, Ilenia Confente, Simone T. Peinkofer, et al.
International Journal of Physical Distribution & Logistics Management (2025) Vol. 55, Iss. 11, pp. 92-117
Open Access
William J. Rose, Ilenia Confente, Simone T. Peinkofer, et al.
International Journal of Physical Distribution & Logistics Management (2025) Vol. 55, Iss. 11, pp. 92-117
Open Access
Should e-returns services be “one-size-fits-all” for consumers? Segmentation using return policy promises and constraints
Shilpi Saxena, Vaibhav Chawla, Richa Agrawal
International Journal of Physical Distribution & Logistics Management (2025)
Closed Access
Shilpi Saxena, Vaibhav Chawla, Richa Agrawal
International Journal of Physical Distribution & Logistics Management (2025)
Closed Access
Developing supply chain resilience: a supply network perspective
Xiaorui Wang, Min Zhang, Yinan Qi, et al.
Supply Chain Management An International Journal (2025)
Closed Access
Xiaorui Wang, Min Zhang, Yinan Qi, et al.
Supply Chain Management An International Journal (2025)
Closed Access
Scholarship that matters
R. Glenn Richey, Beth Davis‐Sramek
Journal of Business Logistics (2022) Vol. 43, Iss. 2, pp. 164-168
Open Access | Times Cited: 16
R. Glenn Richey, Beth Davis‐Sramek
Journal of Business Logistics (2022) Vol. 43, Iss. 2, pp. 164-168
Open Access | Times Cited: 16
An investigation of consumer intention to use pick-up point services for last-mile distribution in a developing country
Luigi Guarino Neto, José Geraldo Vidal Vieira
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103425-103425
Closed Access | Times Cited: 10
Luigi Guarino Neto, José Geraldo Vidal Vieira
Journal of Retailing and Consumer Services (2023) Vol. 74, pp. 103425-103425
Closed Access | Times Cited: 10
Retail returns management strategy: An alignment perspective
Stefan Karlsson, Pejvak Oghazi, Daniel Hellström, et al.
Journal of Innovation & Knowledge (2023) Vol. 8, Iss. 4, pp. 100420-100420
Open Access | Times Cited: 10
Stefan Karlsson, Pejvak Oghazi, Daniel Hellström, et al.
Journal of Innovation & Knowledge (2023) Vol. 8, Iss. 4, pp. 100420-100420
Open Access | Times Cited: 10
Investigating the effects of customer traits on preference for last‐mile delivery service attributes: When the product introduces a task
Marc Scott, Christopher A. Boone, Matthew T. Jenkins, et al.
Transportation Journal (2024) Vol. 63, Iss. 2, pp. 127-151
Closed Access | Times Cited: 3
Marc Scott, Christopher A. Boone, Matthew T. Jenkins, et al.
Transportation Journal (2024) Vol. 63, Iss. 2, pp. 127-151
Closed Access | Times Cited: 3