OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Swayed by the reviews: Disentangling the effects of average ratings and individual reviews in online word‐of‐mouth
Zhanfei Lei, Dezhi Yin, Sabyasachi Mitra, et al.
Production and Operations Management (2022) Vol. 31, Iss. 6, pp. 2393-2411
Closed Access | Times Cited: 23

Showing 23 citing articles:

Analyzing the concordance and consistency of AI and human ratings in hospitality reviews
Sandra Morini Marrero, José Manuel Ramos Henríquez, Anil Bilgihan
Journal of Hospitality and Tourism Technology (2025)
Closed Access | Times Cited: 1

Effects of online reviews and competition on quality and pricing strategies
Cui Zhao, Xiaojun Wang, Yongbo Xiao, et al.
Production and Operations Management (2022) Vol. 31, Iss. 10, pp. 3840-3858
Open Access | Times Cited: 37

Decide Now or Later: Making Sense of Incoherence Across Online Reviews
Dezhi Yin, Triparna de Vreede, Logan M. Steele, et al.
Information Systems Research (2022) Vol. 34, Iss. 3, pp. 1211-1227
Closed Access | Times Cited: 22

A co-attention based multi-modal fusion network for review helpfulness prediction
Gang Ren, Lei Diao, Fanjia Guo, et al.
Information Processing & Management (2023) Vol. 61, Iss. 1, pp. 103573-103573
Closed Access | Times Cited: 11

Impact of guest-generated photos: Evidence from Airbnb
Chenze Wang, Xiaoxiao Liu, Zhenxin Xiao, et al.
Annals of Tourism Research (2025) Vol. 112, pp. 103923-103923
Closed Access

Booking hotels online: can scarcity messages mitigate the effect of a mediocre aggregated eWOM valence?
Snehasish Banerjee, Anjan Pal, Ariadne Beatrice Kapetanaki
International Journal of Contemporary Hospitality Management (2025)
Closed Access

An Empirical Test of the Impact of the Online Review–Review Skepticism Mechanism on Behavioral Intentions: A Time-Lag Interval Approach between Pre- and Post-Visits in the Hospitality Industry
Tianhao Wen, Hong‐Youl Ha
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 3, pp. 2070-2087
Open Access | Times Cited: 3

Does using augmented reality in online shopping affect post-purchase product perceptions? A mixed design using machine-learning based sentiment analysis, lab experiments, and focus groups
Xuebing Dong, Chao Hu, Jonas Heller, et al.
International Journal of Information Management (2025) Vol. 82, pp. 102872-102872
Closed Access

Navigate Through Massive and Mixed Online Reviews: The Role of Central and Peripheral Cues in Consumers’ Information Search
Yang Liu, Qin Gao
International Journal of Human-Computer Interaction (2024), pp. 1-22
Closed Access | Times Cited: 2

The unexpected sales boost of the rating gap and review gap for hotels: An expectation confirmation perspective
Pan Jiang, Zhiguo Zhu, Peiyao Zhou, et al.
International Journal of Hospitality Management (2024) Vol. 123, pp. 103940-103940
Closed Access | Times Cited: 2

Double blades: does a sharing platform benefit from integration to a popular OTA platform?
Chunhong Li, Lingfei Deng, Rob Law
Journal of Travel & Tourism Marketing (2023) Vol. 40, Iss. 1, pp. 1-20
Closed Access | Times Cited: 6

On merchandise return policy, entrepreneurial internet retail, and customer reviews – Insights from an observational study
Sebastián J. García‐Dastugue, Rahul Nilakantan, Carl Marcus Wallenburg, et al.
Journal of Business Logistics (2023) Vol. 45, Iss. 1
Closed Access | Times Cited: 5

Game analysis of service quality evolution of online tourism supply chain under PPI participation
Lu Fang, Du Yi-Xin, Luo Ding-ti, et al.
Current Issues in Tourism (2024), pp. 1-30
Closed Access | Times Cited: 1

Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment
Yoonseock Son, Angela Aerry Choi, Kaitlin D. Wowak, et al.
Journal of Operations Management (2024) Vol. 70, Iss. 5, pp. 686-711
Closed Access | Times Cited: 1

Pricing and structuring product trials: Separate versus mixed wine tastings
Monire Jalili, Eren B. Çil, Michael S. Pangburn
European Journal of Operational Research (2023) Vol. 312, Iss. 2, pp. 668-683
Closed Access | Times Cited: 3

Influence of Online Reviews on the Dynamics of Product Quality and Pricing in a Competitive Market
Cui Zhao, Xiaoshuai Peng
International Journal of Electronic Commerce (2023) Vol. 27, Iss. 3, pp. 324-353
Closed Access | Times Cited: 2

Human Services or Non-Human Services? How Online Retailers Make Service Decisions
Leilei Zhao, Weiwei Wu, Minghui Jiang
Journal of theoretical and applied electronic commerce research (2022) Vol. 17, Iss. 4, pp. 1791-1811
Open Access | Times Cited: 3

The Impact of Process- vs. Outcome-Oriented Reviews on the Sales of Healthcare Services
Hongfei Li, Jing Peng, Gang Wang, et al.
Information Systems Research (2024) Vol. 35, Iss. 4, pp. 1909-1927
Closed Access

To post or not to post: How minority opinion and posting frequency impact online review posting
Jana Möller, Sabrina A. Gottschalk, Alexander Mafael
International Journal of Research in Marketing (2024)
Open Access

Encoding Consumer Interests into Product Snippets with a Multi-criteria Genetic Optimization Approach
Yao Mu, Qiang Wei, Guoqing Chen
Information & Management (2024), pp. 104051-104051
Closed Access

Unveiling the Forces driving expert Activity: The impact of information environment and peer behavior on expert reviewer engagement behavior
Zhaoyang Yu, Zili Zhang, Yunzhijun Yu, et al.
Electronic Commerce Research and Applications (2024) Vol. 68, pp. 101463-101463
Closed Access

How consumers react to online reviews and managerial responses from marked source channels on an accommodation-sharing platform?
Chunhong Li, Lingfei Deng, Qiaoqiao Deng, et al.
Tourism Management Perspectives (2024) Vol. 55, pp. 101336-101336
Closed Access

Is “4 for $16” Better than “4 for $15.30”? The Price Divisibility Effect in Multipack Purchases
Hanyong Park, Jae-Hwan Kwon, Rajesh Bagchi
Journal of Consumer Research (2023) Vol. 51, Iss. 3, pp. 455-473
Closed Access | Times Cited: 1

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