OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Rationally trust, but emotionally? The roles of cognitive and affective trust in laypeople's acceptance of AI for preventive care operations
Nakyung Kyung, Hyeokkoo Eric Kwon
Production and Operations Management (2022)
Closed Access | Times Cited: 34

Showing 1-25 of 34 citing articles:

Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions
Junbo Zhang, Qi Chen, Jiandong Lu, et al.
Tourism Management (2023) Vol. 100, pp. 104835-104835
Closed Access | Times Cited: 83

Resistance to artificial intelligence in health care: Literature review, conceptual framework, and research agenda
Yikai Yang, Eric W.T. Ngai, Lei Wang
Information & Management (2024) Vol. 61, Iss. 4, pp. 103961-103961
Closed Access | Times Cited: 22

Finding Consensus on Trust in AI in Health Care: Recommendations From a Panel of International Experts
Georg Starke, Felix Gille, Alberto Termine, et al.
Journal of Medical Internet Research (2025) Vol. 27, pp. e56306-e56306
Open Access | Times Cited: 2

Trust beyond Technology Algorithms: A Theoretical Exploration of Consumer Trust and Behavior in Technological Consumption and AI Projects
David Oyekunle, Ugochukwu Okwudili Matthew, David Preston, et al.
Journal of Computer and Communications (2024) Vol. 12, Iss. 06, pp. 72-102
Open Access | Times Cited: 12

Framework for AI Adoption in Healthcare Sector: Integrated DELPHI, ISM–MICMAC Approach
Amit Kumar Gupta, Manoj Kumar Srivastava
IEEE Transactions on Engineering Management (2024) Vol. 71, pp. 8116-8131
Closed Access | Times Cited: 9

Testing a dynamic model of trust in AI: How trust develops and affects critical thinking in the American workforce
Masahiro Yamamoto, Shan Xu, Kerk F. Kee, et al.
Journal of Trust Research (2025), pp. 1-20
Closed Access | Times Cited: 1

AI language model rivals expert ethicist in perceived moral expertise
Danica Wilbanks, Debanjan Mondal, Niket Tandon, et al.
Scientific Reports (2025) Vol. 15, Iss. 1
Open Access | Times Cited: 1

How Do Consumers Trust and Accept AI Agents? An Extended Theoretical Framework and Empirical Evidence
Xue Zhao, Weitao You, Ziqing Zheng, et al.
Behavioral Sciences (2025) Vol. 15, Iss. 3, pp. 337-337
Open Access | Times Cited: 1

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd
Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen, et al.
Manufacturing & Service Operations Management (2023) Vol. 26, Iss. 1, pp. 330-349
Closed Access | Times Cited: 20

Large Language Models as Moral Experts? GPT-4o Outperforms Expert Ethicist in Providing Moral Guidance
Danica Wilbanks, Debanjan Mondal, Niket Tandon, et al.
(2024)
Open Access | Times Cited: 8

Consumer‐Centric Supply Chain Management: A Literature Review, Framework, and Research Agenda
Benedetta Baldi, Ilenia Confente, Ivan Russo, et al.
Journal of Business Logistics (2024) Vol. 45, Iss. 4
Open Access | Times Cited: 8

How to realize the full potentials of artificial intelligence (AI) in digital economy? A literature review
Haiming Hang, Zhifeng Chen
Journal of Digital Economy (2022) Vol. 1, Iss. 3, pp. 180-191
Open Access | Times Cited: 22

Existing Barriers Faced by and Future Design Recommendations for Direct-to-Consumer Health Care Artificial Intelligence Apps: Scoping Review
Xin He, Zheng Xi, Huiyuan Ding
Journal of Medical Internet Research (2023) Vol. 25, pp. e50342-e50342
Open Access | Times Cited: 10

AI in operations management: Literature review and future research
Meng Li, Qiang Li, Yao Yao
Elsevier eBooks (2025)
Closed Access

Patients’ Cognitive Responses to AI Diagnosis: A Contextualised Mixed-Methods Study of Inhibitors and Motivators
Nastaran Hajiheydari, Mohammad Soltani Delgosha, Tahereh Saheb
Social Science & Medicine (2025) Vol. 371, pp. 117850-117850
Open Access

A systematic review of consumers’ and healthcare professionals’ trust in digital healthcare
Soraia de Camargo Catapan, Hannah Sazon, Sophie Zheng, et al.
npj Digital Medicine (2025) Vol. 8, Iss. 1
Open Access

Thinking twice and weighing outcomes: comparing the dual influence of intelligent healthcare features on word-of-mouth
Aihui Chen, Yini Zhang, Nan Feng
Behaviour and Information Technology (2025), pp. 1-16
Closed Access

How do Artificial Intelligence Chatbots Affect Customer Purchase? Uncovering the Dual Pathways of Anthropomorphism on Service Evaluation
Yang Li, Zhenghua Gan, Bowen Zheng
Information Systems Frontiers (2023)
Closed Access | Times Cited: 8

“Sorry, I Don’t Understand …”: effects of task type, personality presentation and performance error on user trust of a personal digital assistant
Xinyi Zhang, Sun Kyong Lee
Information Technology and People (2024) Vol. 37, Iss. 8, pp. 154-174
Open Access | Times Cited: 2

Self-Regulation and External Influence: The Relative Efficacy of Mobile Apps and Offline Channels for Personal Weight Management
Hyeokkoo Eric Kwon, Sanjeev Dewan, Wonseok Oh, et al.
Information Systems Research (2022) Vol. 34, Iss. 1, pp. 50-66
Closed Access | Times Cited: 11

The Transformation of Human Existence Through the Integration of Artificial Intelligence
Navpreet Kaur Sidhu, Swati Gupta, Renuka Sharma, et al.
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 134-144
Closed Access | Times Cited: 1

Voice or text? The role of physician media choice on patient experience in online medical communities
Anfei Xia, Sandun Perera, Muhammad Usman Ahmed, et al.
Decision Sciences (2024)
Open Access | Times Cited: 1

AI in business research
Zhi Cao, Meng Li, Paul A. Pavlou
Decision Sciences (2024)
Closed Access | Times Cited: 1

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