OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Single or Multiple Conversational Agents?
Ana Paula Chaves, Marco Aurélio Gerosa
(2018), pp. 1-13
Closed Access | Times Cited: 61

Showing 1-25 of 61 citing articles:

Reliability and Inter-rater Reliability in Qualitative Research
Nora McDonald, Sarita Schoenebeck, Andrea Forte
Proceedings of the ACM on Human-Computer Interaction (2019) Vol. 3, Iss. CSCW, pp. 1-23
Open Access | Times Cited: 785

Users' experiences with chatbots: findings from a questionnaire study
Asbjørn Følstad, Petter Bae Brandtzæg
Quality and User Experience (2020) Vol. 5, Iss. 1
Open Access | Times Cited: 153

Re-Embodiment and Co-Embodiment
Michal Luria, Samantha Reig, Xiang Zhi Tan, et al.
(2019)
Open Access | Times Cited: 91

How Should My Chatbot Interact? A Survey on Social Characteristics in Human–Chatbot Interaction Design
Ana Paula Chaves, Marco Aurélio Gerosa
International Journal of Human-Computer Interaction (2020) Vol. 37, Iss. 8, pp. 729-758
Open Access | Times Cited: 80

Feedpal
Deepika Yadav, Prerna Malik, Kirti Dabas, et al.
Proceedings of the ACM on Human-Computer Interaction (2019) Vol. 3, Iss. CSCW, pp. 1-30
Open Access | Times Cited: 77

Chatbots Language Design: The Influence of Language Variation on User Experience with Tourist Assistant Chatbots
Ana Paula Chaves, Jesse Egbert, Toby Dylan Hocking, et al.
ACM Transactions on Computer-Human Interaction (2022) Vol. 29, Iss. 2, pp. 1-38
Closed Access | Times Cited: 48

Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future
Edona Elshan, Naim Zierau, Christian Engel, et al.
Information Systems Frontiers (2022) Vol. 24, Iss. 3, pp. 699-730
Open Access | Times Cited: 44

Social Contexts, Agency, and Conflicts: Exploring Critical Aspects of Design for Future Smart Home Technologies
Radhika Garg, Hua Cui
ACM Transactions on Computer-Human Interaction (2022) Vol. 29, Iss. 2, pp. 1-30
Closed Access | Times Cited: 42

Software-Based Dialogue Systems: Survey, Taxonomy, and Challenges
Quim Motger, Xavier Franch, Jordi Marco
ACM Computing Surveys (2022) Vol. 55, Iss. 5, pp. 1-42
Open Access | Times Cited: 41

Sketching NLP
Qian Yang, Justin Cranshaw, Saleema Amershi, et al.
(2019), pp. 1-12
Closed Access | Times Cited: 73

Empathy Is All You Need: How a Conversational Agent Should Respond to Verbal Abuse
Hyojin Chin, Lebogang Wame Molefi, Mun Yong Yi
(2020), pp. 1-13
Closed Access | Times Cited: 69

Where is the Bot in our Team? Toward a Taxonomy of Design Option Combinations for Conversational Agents in Collaborative Work
Eva Bittner, Sarah Oeste-Reiß, Jan Marco Leimeister
Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences (2019)
Open Access | Times Cited: 66

Graph-Based Conversational AI: Towards a Distributed and Collaborative Multi-Chatbot Approach for Museums
Savvas Varitimiadis, Konstantinos Kotis, Dimitra Pittou, et al.
Applied Sciences (2021) Vol. 11, Iss. 19, pp. 9160-9160
Open Access | Times Cited: 53

AdolescentBot: Understanding Opportunities for Chatbots in Combating Adolescent Sexual and Reproductive Health Problems in Bangladesh
Rifat Rahman, Md. Rishadur Rahman, Nafis Irtiza Tripto, et al.
(2021), pp. 1-15
Closed Access | Times Cited: 52

Designing Conversational Agents: A Self-Determination Theory Approach
Xi Yang, Marco Aurisicchio
(2021), pp. 1-16
Closed Access | Times Cited: 48

A Virtual Assistant for Natural Interactions in Museums
Mihai Duguleană, Victor-Alexandru Briciu, Ionuț-Alexandru Duduman, et al.
Sustainability (2020) Vol. 12, Iss. 17, pp. 6958-6958
Open Access | Times Cited: 49

Social cues and implications for designing expert and competent artificial agents: A systematic review
Tze Wei Liew, Su-Mae Tan
Telematics and Informatics (2021) Vol. 65, pp. 101721-101721
Closed Access | Times Cited: 34

A Grounded Interaction Protocol for Explainable Artificial Intelligence
Prashan Madumal, Tim Miller, Liz Sonenberg, et al.
Adaptive Agents and Multi-Agents Systems (2019), pp. 1033-1041
Closed Access | Times Cited: 39

Not Some Random Agent
Samantha Reig, Michal Luria, Janet Z. Wang, et al.
(2020), pp. 289-297
Open Access | Times Cited: 35

Multi-Chatbot or Single-Chatbot? The Effects of M-Commerce Chatbot Interface on Source Credibility, Social Presence, Trust, and Purchase Intention
Su-Mae Tan, Tze Wei Liew
Human Behavior and Emerging Technologies (2022) Vol. 2022, pp. 1-14
Open Access | Times Cited: 22

Does Chatbot Language Formality Affect Users’ Self-Disclosure?
Samuel Rhys Cox, Wei Tsang Ooi
(2022), pp. 1-13
Open Access | Times Cited: 20

CommunityBots: Creating and Evaluating A Multi-Agent Chatbot Platform for Public Input Elicitation
Zhiqiu Jiang, Mashrur Rashik, Kunjal Panchal, et al.
Proceedings of the ACM on Human-Computer Interaction (2023) Vol. 7, Iss. CSCW1, pp. 1-32
Closed Access | Times Cited: 11

A Grounded Interaction Protocol for Explainable Artificial Intelligence
Prashan Madumal, Tim Miller, Liz Sonenberg, et al.
arXiv (Cornell University) (2019)
Open Access | Times Cited: 30

Beyond the Dialogue: Multi-chatbot Group Motivational Interviewing for Premenstrual Syndrome (PMS) Management
Sinong Geng, Remi Inayoshi, Chi-Lan Yang, et al.
(2025), pp. 1-18
Closed Access

Bots for pull requests
Mairieli Wessel, Ahmad Abdellatif, Igor Wiese, et al.
Proceedings of the 44th International Conference on Software Engineering (2022), pp. 274-286
Open Access | Times Cited: 16

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