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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Emotional Labor at a Crossroads: Where Do We Go from Here?
Alicia A. Grandey, Allison S. Gabriel
Annual Review of Organizational Psychology and Organizational Behavior (2015) Vol. 2, Iss. 1, pp. 323-349
Closed Access | Times Cited: 511

Showing 1-25 of 511 citing articles:

The state of the heart: Emotional labor as emotion regulation reviewed and revised.
Alicia A. Grandey, Robert C. Melloy
Journal of Occupational Health Psychology (2017) Vol. 22, Iss. 3, pp. 407-422
Closed Access | Times Cited: 392
From surviving to thriving in the gig economy: A research agenda for individuals in the new world of work
Susan J. Ashford, Brianna Barker Caza, Erin Marie Reid
Research in Organizational Behavior (2018) Vol. 38, pp. 23-41
Closed Access | Times Cited: 381
The Social Regulation of Emotion: An Integrative, Cross-Disciplinary Model
Crystal Reeck, Daniel R. Ames, Kevin N. Ochsner
Trends in Cognitive Sciences (2015) Vol. 20, Iss. 1, pp. 47-63
Open Access | Times Cited: 248
Emotions in Organizations
Cynthia D. Fisher
Oxford Research Encyclopedia of Business and Management (2019)
Open Access | Times Cited: 189
Understanding hotel frontline employees’ emotional intelligence, emotional labor, job stress, coping strategies and burnout
Hyung‐Min Choi, Abuelkassem Mohammad, Woo Gon Kim
International Journal of Hospitality Management (2019) Vol. 82, pp. 199-208
Closed Access | Times Cited: 180
Emotional labor, teacher burnout, and turnover intention in high-school physical education teaching
Ye Hoon Lee
European Physical Education Review (2017) Vol. 25, Iss. 1, pp. 236-253
Closed Access | Times Cited: 173
Being Your True Self at Work: Integrating the Fragmented Research on Authenticity in Organizations
E. Sandra, Patricia Faison Hewlin, Laura Morgan Roberts, et al.
Academy of Management Annals (2019) Vol. 13, Iss. 2, pp. 633-671
Open Access | Times Cited: 170
Antecedents and Consequences of Teachers’ Emotional Labor: a Systematic Review and Meta-analytic Investigation
Hui Wang, Nathan C. Hall, Jamie L. Taxer
Educational Psychology Review (2019) Vol. 31, Iss. 3, pp. 663-698
Closed Access | Times Cited: 152
Working on my own: Measuring the challenges of gig work
Brianna Barker Caza, Erin Marie Reid, Susan J. Ashford, et al.
Human Relations (2021) Vol. 75, Iss. 11, pp. 2122-2159
Closed Access | Times Cited: 110
Gig work and gig workers: An integrative review and agenda for future research
Dongyuan Wu, Jason L. Huang
Journal of Organizational Behavior (2024) Vol. 45, Iss. 2, pp. 183-208
Closed Access | Times Cited: 36
Teachers’ emotional labour: the joys, demands, and constraints
Kyle Smith, Lynn Sheridan, Elisabeth Duursma, et al.
Teachers and Teaching (2025), pp. 1-25
Open Access | Times Cited: 2
Emotional intelligence, emotional labor, coach burnout, job satisfaction, and turnover intention in sport leadership
Ye Hoon Lee, Packianathan Chelladurai
European Sport Management Quarterly (2017) Vol. 18, Iss. 4, pp. 393-412
Closed Access | Times Cited: 167
Emotional labor threatens decent work: A proposal to eradicate emotional display rules
Alicia A. Grandey, Deborah E. Rupp, William N. Brice
Journal of Organizational Behavior (2015) Vol. 36, Iss. 6, pp. 770-785
Closed Access | Times Cited: 164
The role of leader emotion management in leader–member exchange and follower outcomes
Laura M. Little, Janaki Gooty, Michele Williams
The Leadership Quarterly (2015) Vol. 27, Iss. 1, pp. 85-97
Open Access | Times Cited: 159
Balancing “what matters to me” with “what matters to them”: Exploring the legitimation process of environmental entrepreneurs
Isobel O’Neil, Deniz Ucbasaran
Journal of Business Venturing (2016) Vol. 31, Iss. 2, pp. 133-152
Open Access | Times Cited: 150
Is it Better to Give or Receive? The Role of Help in Buffering the Depleting Effects of Surface Acting
Marilyn A. Uy, Katrina Jia Lin, Remus Ilieș
Academy of Management Journal (2016) Vol. 60, Iss. 4, pp. 1442-1461
Open Access | Times Cited: 144
Towards a theoretical model of middle leadership in schools
John De Nobile
School Leadership and Management (2017) Vol. 38, Iss. 4, pp. 395-416
Closed Access | Times Cited: 139
A systematic literature review of emotional labor research from the hospitality and tourism literature
Lindsey Lee, Juan M. Madera
International Journal of Contemporary Hospitality Management (2019) Vol. 31, Iss. 7, pp. 2808-2826
Closed Access | Times Cited: 139
The Shackles of CEO Celebrity: Sociocognitive and Behavioral Role Constraints on “Star” Leaders
Jeffrey B. Lovelace, Jonathan Bundy, Donald C. Hambrick, et al.
Academy of Management Review (2017) Vol. 43, Iss. 3, pp. 419-444
Closed Access | Times Cited: 136
The interpersonal effects of emotion intensity in customer service: Perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfaction
Arik Cheshin, Adi Amit, Gerben A. van Kleef
Organizational Behavior and Human Decision Processes (2017) Vol. 144, pp. 97-111
Open Access | Times Cited: 136
Emotional demands, emotional labour and occupational outcomes in school principals
A S Maxwell, Philip Riley
Educational Management Administration & Leadership (2016) Vol. 45, Iss. 3, pp. 484-502
Closed Access | Times Cited: 127
Interpersonal Emotion Regulation in the Workplace: A Conceptual and Operational Review and Future Research Agenda
Ashlea C. Troth, Sandra Lawrence, Peter J. Jordan, et al.
International Journal of Management Reviews (2017) Vol. 20, Iss. 2, pp. 523-543
Open Access | Times Cited: 119
Determinants of Turnover Intention of Social Workers
Yoon Jik Cho, Hyun Jin Song
Public Personnel Management (2017) Vol. 46, Iss. 1, pp. 41-65
Open Access | Times Cited: 118
Professional Identity Matters: Agency, Emotions, and Resilience
Christopher Day
Springer eBooks (2018), pp. 61-70
Closed Access | Times Cited: 100
The Role of Affect Climate in Organizational Effectiveness
Michael R. Parke, Myeong‐Gu Seo
Academy of Management Review (2016) Vol. 42, Iss. 2, pp. 334-360
Closed Access | Times Cited: 92
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