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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Consumer Cocreation in New Product Development
Wayne D. Hoyer, Rajesh Chandy, Matilda Dorotić, et al.
Journal of Service Research (2010) Vol. 13, Iss. 3, pp. 283-296
Closed Access | Times Cited: 1310

Showing 1-25 of 1310 citing articles:

Understanding Customer Experience Throughout the Customer Journey
Katherine N. Lemon, Peter C. Verhoef
Journal of Marketing (2016) Vol. 80, Iss. 6, pp. 69-96
Open Access | Times Cited: 4002
Customer Engagement
Roderick J. Brodie, Linda D. Hollebeek, Biljana Jurić, et al.
Journal of Service Research (2011) Vol. 14, Iss. 3, pp. 252-271
Closed Access | Times Cited: 2969
The Impact of New Media on Customer Relationships
Thorsten Hennig‐Thurau, Edward C. Malthouse, Christian Friege, et al.
Journal of Service Research (2010) Vol. 13, Iss. 3, pp. 311-330
Closed Access | Times Cited: 1377
Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value
V. Kumar, Lerzan Aksoy, Bas Donkers, et al.
Journal of Service Research (2010) Vol. 13, Iss. 3, pp. 297-310
Closed Access | Times Cited: 1264
Value co-creation: concept and measurement
Kumar Rakesh Ranjan, Stuart Read
Journal of the Academy of Marketing Science (2014) Vol. 44, Iss. 3, pp. 290-315
Closed Access | Times Cited: 1021
The Role of Customer Engagement Behavior in Value Co-Creation
Elina Jaakkola, Matthew Alexander
Journal of Service Research (2014) Vol. 17, Iss. 3, pp. 247-261
Open Access | Times Cited: 1017
Customer Engagement as a New Perspective in Customer Management
Peter C. Verhoef, Werner Reinartz, Manfred Krafft
Journal of Service Research (2010) Vol. 13, Iss. 3, pp. 247-252
Closed Access | Times Cited: 964
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
Linda D. Hollebeek, Rajendra K. Srivastava, Tom Chen
Journal of the Academy of Marketing Science (2016) Vol. 47, Iss. 1, pp. 161-185
Closed Access | Times Cited: 801
Theory of value co-creation: a systematic literature review
Marco Galvagno, Daniele Dalli
Managing Service Quality (2014) Vol. 24, Iss. 6, pp. 643-683
Closed Access | Times Cited: 773
Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance
Ursula S. Grissemann, Nicola Stokburger-Sauer
Tourism Management (2012) Vol. 33, Iss. 6, pp. 1483-1492
Closed Access | Times Cited: 640
“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers
Bart Larivière, David E. Bowen, Tor W. Andreassen, et al.
Journal of Business Research (2017) Vol. 79, pp. 238-246
Open Access | Times Cited: 631
Social media engagement behaviour: a uses and gratifications perspective
Rebecca Dolan, Jodie Conduit, John Fahy, et al.
Journal of Strategic Marketing (2015) Vol. 24, Iss. 3-4, pp. 261-277
Open Access | Times Cited: 578
What is co-creation? An interactional creation framework and its implications for value creation
Venkat Ramaswamy, Kerimcan Ozcan
Journal of Business Research (2017) Vol. 84, pp. 196-205
Closed Access | Times Cited: 564
Customer loyalty: a review and future directions with a special focus on the hospitality industry
Jay Kandampully, Tingting Zhang, Anil Bilgihan
International Journal of Contemporary Hospitality Management (2015) Vol. 27, Iss. 3, pp. 379-414
Closed Access | Times Cited: 542
Benefits of co-design in service design projects
Marc Steen, Menno Manschot, Nicole de Koning
(2011) Vol. 5, Iss. 2, pp. 53-60
Closed Access | Times Cited: 516
A stage to engage: Social media use and corporate reputation
Corné Dijkmans, Peter Kerkhof, Camiel J. Beukeboom
Tourism Management (2014) Vol. 47, pp. 58-67
Open Access | Times Cited: 472
SoCoMo marketing for travel and tourism: Empowering co-creation of value
Dimitrios Buhalis, Marie Foerste
Journal of Destination Marketing & Management (2015) Vol. 4, Iss. 3, pp. 151-161
Open Access | Times Cited: 464
How collaborative innovation networks affect new product performance: Product innovation capability, process innovation capability, and absorptive capacity
Saeed Najafi-Tavani, Zhaleh Najafi-Tavani, Peter Naudé, et al.
Industrial Marketing Management (2018) Vol. 73, pp. 193-205
Open Access | Times Cited: 455
Utilizing customer knowledge in innovation: antecedents and impact of customer involvement on new product performance
Anna Shaojie Cui, Fang Wu
Journal of the Academy of Marketing Science (2015) Vol. 44, Iss. 4, pp. 516-538
Closed Access | Times Cited: 443
The Effectiveness of Customer Participation in New Product Development: A Meta-Analysis
Woojung Chang, Steven A. Taylor
Journal of Marketing (2015) Vol. 80, Iss. 1, pp. 47-64
Closed Access | Times Cited: 441
Analytics for Customer Engagement
Tammo H.A. Bijmolt, Peter S. H. Leeflang, Frank E. Block, et al.
Journal of Service Research (2010) Vol. 13, Iss. 3, pp. 341-356
Closed Access | Times Cited: 436
Brand value co-creation in a digitalized world: An integrative framework and research implications
Venkat Ramaswamy, Kerimcan Ozcan
International Journal of Research in Marketing (2015) Vol. 33, Iss. 1, pp. 93-106
Closed Access | Times Cited: 433
Managing Co‐creation Design: A Strategic Approach to Innovation
Pennie Frow, Suvi Nenonen, Adrian Payne, et al.
British Journal of Management (2015) Vol. 26, Iss. 3, pp. 463-483
Closed Access | Times Cited: 432
Exploring value propositions and service innovation: a service-dominant logic study
Per Skålén, Johanna Gummerus, Catharina von Koskull, et al.
Journal of the Academy of Marketing Science (2014) Vol. 43, Iss. 2, pp. 137-158
Open Access | Times Cited: 431
Service experience co-creation: conceptualization, implications, and future research directions
Elina Jaakkola, Anu Helkkula, Leena Aarikka‐Stenroos
Journal of service management (2015) Vol. 26, Iss. 2, pp. 182-205
Closed Access | Times Cited: 373
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