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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Discretionary Task Ordering: Queue Management in Radiological Services
Maria R. Ibanez, Jonathan Clark, Robert S. Huckman, et al.
Management Science (2017) Vol. 64, Iss. 9, pp. 4389-4407
Closed Access | Times Cited: 151

Showing 1-25 of 151 citing articles:

Organizational Learning Processes and Outcomes: Major Findings and Future Research Directions
Linda Argote, Sunkee Lee, Jisoo Park
Management Science (2020) Vol. 67, Iss. 9, pp. 5399-5429
Closed Access | Times Cited: 240
Gender Inequality in Research Productivity During the COVID-19 Pandemic
Ruomeng Cui, Hao Ding, Feng Zhu
Manufacturing & Service Operations Management (2021) Vol. 24, Iss. 2, pp. 707-726
Open Access | Times Cited: 204
Behavioral Operations and Supply Chain Management–A Review and Literature Mapping
Behnam Fahimnia, Mehrdokht Pournader, Enno Siemsen, et al.
Decision Sciences (2019) Vol. 50, Iss. 6, pp. 1127-1183
Open Access | Times Cited: 162
Digital transformation in operations management: Fundamental change through agency reversal
Spyros Angelopoulos, Elliot Bendoly, Jan C. Fransoo, et al.
Journal of Operations Management (2023) Vol. 69, Iss. 6, pp. 876-889
Open Access | Times Cited: 43
OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research
Tinglong Dai, Sridhar Tayur
Manufacturing & Service Operations Management (2019) Vol. 22, Iss. 5, pp. 869-887
Closed Access | Times Cited: 108
Predicting Human Discretion to Adjust Algorithmic Prescription: A Large-Scale Field Experiment in Warehouse Operations
J Sun, Dennis Zhang, Haoyuan Hu, et al.
Management Science (2021) Vol. 68, Iss. 2, pp. 846-865
Closed Access | Times Cited: 102
Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities
Diwas Singh KC, Stefan Scholtes, Christian Terwiesch
Manufacturing & Service Operations Management (2019) Vol. 22, Iss. 1, pp. 73-83
Open Access | Times Cited: 87
AI and Procurement
Ruomeng Cui, Meng Li, Shichen Zhang
Manufacturing & Service Operations Management (2021) Vol. 24, Iss. 2, pp. 691-706
Closed Access | Times Cited: 82
Patient Prioritization in Emergency Department Triage Systems: An Empirical Study of the Canadian Triage and Acuity Scale (CTAS)
Yichuan Ding, Eric Park, Mahesh Nagarajan, et al.
Manufacturing & Service Operations Management (2019) Vol. 21, Iss. 4, pp. 723-741
Open Access | Times Cited: 76
Gender Inequality in Research Productivity During the COVID-19 Pandemic
Ruomeng Cui, Hao Ding, Feng Zhu
SSRN Electronic Journal (2020)
Open Access | Times Cited: 71
Field Experiment on the Profit Implications of Merchants’ Discretionary Power to Override Data-Driven Decision-Making Tools
Saravanan Kesavan, Tarun Kushwaha
Management Science (2020) Vol. 66, Iss. 11, pp. 5182-5190
Closed Access | Times Cited: 70
Planning and scheduling in healthcare for better care coordination: Current understanding, trending topics, and future opportunities
Seokjun Youn, H. Neil Geismar, Michael Pinedo
Production and Operations Management (2022) Vol. 31, Iss. 12, pp. 4407-4423
Open Access | Times Cited: 41
Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS
Felipe Caro, Anna Sáez de Tejada Cuenca
Manufacturing & Service Operations Management (2023) Vol. 25, Iss. 2, pp. 524-542
Open Access | Times Cited: 36
Chicken or the egg? Forecast and order adjustments in supply-chain planning
Enno Siemsen, Eirini Spiliotopoulou
SSRN Electronic Journal (2025)
Closed Access | Times Cited: 1
Obligatory Responses to FDA Inspection Outcomes and Future Drug Shortages
Yixin Wang, George Ball, Gopesh Anand, et al.
Manufacturing & Service Operations Management (2025)
Closed Access | Times Cited: 1
Load effect on service times
Mohammad Delasay, Ármann Ingólfsson, Bora Kolfal, et al.
European Journal of Operational Research (2018) Vol. 279, Iss. 3, pp. 673-686
Closed Access | Times Cited: 78
How Scheduling Can Bias Quality Assessment: Evidence from Food-Safety Inspections
Maria R. Ibanez, Michael W. Toffel
Management Science (2019) Vol. 66, Iss. 6, pp. 2396-2416
Closed Access | Times Cited: 62
Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance
Diwas Singh KC, Bradley R. Staats, Maryam Kouchaki, et al.
Management Science (2020) Vol. 66, Iss. 10, pp. 4397-4416
Closed Access | Times Cited: 61
The Effects of Discrete Work Shifts on a Nonterminating Service System
Robert J. Batt, Diwas Singh KC, Bradley R. Staats, et al.
Production and Operations Management (2019) Vol. 28, Iss. 6, pp. 1528-1544
Open Access | Times Cited: 51
The Unfolding of Control Mechanisms inside Organizations: Pathways of Customization and Transmutation
Jillian Chown
Administrative Science Quarterly (2020) Vol. 66, Iss. 3, pp. 711-752
Closed Access | Times Cited: 46
Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment
Yuqian Xu, Hongyan Dai, Wanfeng Yan
Management Science (2024)
Closed Access | Times Cited: 5
Health information technology and hospital performance the role of health information quality in teaching hospitals
Main Naser Alolayyan, Mohammad S. Alyahya, Abdallah Alalawin, et al.
Heliyon (2020) Vol. 6, Iss. 10, pp. e05040-e05040
Open Access | Times Cited: 39
Call to Duty: Just-in-Time Scheduling in a Restaurant Chain
Masoud Kamalahmadi, Qiuping Yu, Yong‐Pin Zhou
Management Science (2021) Vol. 67, Iss. 11, pp. 6751-6781
Closed Access | Times Cited: 32
Privacy Management in Service Systems
Ming Hu, Ruslan Momot, Jianfu Wang
Manufacturing & Service Operations Management (2022) Vol. 24, Iss. 5, pp. 2761-2779
Closed Access | Times Cited: 19
Reducing Appointment Delays: The Impact of Standardized EHR Usage on Physician Timeliness
Umit Celik, Sandeep Rath, Bradley R. Staats
(2025)
Closed Access
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