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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Keep Your Cool or Let it Out: Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews
Dezhi Yin, Samuel Bond, Han Zhang
Journal of Marketing Research (2016) Vol. 54, Iss. 3, pp. 447-463
Closed Access | Times Cited: 148

Showing 1-25 of 148 citing articles:

Waiting for a sales renaissance in the fourth industrial revolution: Machine learning and artificial intelligence in sales research and practice
Niladri Syam, Arun Sharma
Industrial Marketing Management (2018) Vol. 69, pp. 135-146
Closed Access | Times Cited: 646
Cutting through Content Clutter: How Speech and Image Acts Drive Consumer Sharing of Social Media Brand Messages
Francisco Villarroel Ordenes, Dhruv Grewal, Stephan Ludwig, et al.
Journal of Consumer Research (2018) Vol. 45, Iss. 5, pp. 988-1012
Open Access | Times Cited: 253
Unstructured data in marketing
Bitty Balducci, Detelina Marinova
Journal of the Academy of Marketing Science (2018) Vol. 46, Iss. 4, pp. 557-590
Closed Access | Times Cited: 241
Happiness Begets Money: Emotion and Engagement in Live Streaming
Yan Lin, Dai Yao, Xingyu Chen
Journal of Marketing Research (2021) Vol. 58, Iss. 3, pp. 417-438
Closed Access | Times Cited: 240
What Makes an Online Review More Helpful: An Interpretation Framework Using XGBoost and SHAP Values
Meng Yuan, Nianhua Yang, Zhilin Qian, et al.
Journal of theoretical and applied electronic commerce research (2020) Vol. 16, Iss. 3, pp. 466-490
Open Access | Times Cited: 180
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?
Elizabeth Han, Dezhi Yin, Han Zhang
Information Systems Research (2022) Vol. 34, Iss. 3, pp. 1296-1311
Closed Access | Times Cited: 98
A linguistic signaling model of social support exchange in online health communities
Langtao Chen, Aaron Baird, Detmar W. Straub
Decision Support Systems (2019) Vol. 130, pp. 113233-113233
Closed Access | Times Cited: 126
Perceived helpfulness of eWOM: Emotions, fairness and rationality
Elvira Ismagilova, Yogesh K. Dwivedi, Emma Slade
Journal of Retailing and Consumer Services (2019) Vol. 53, pp. 101748-101748
Open Access | Times Cited: 121
Assimilating and Differentiating: The Curvilinear Effect of Social Class on Green Consumption
Yan Li, Hean Tat Keh, Jiemiao Chen
Journal of Consumer Research (2020) Vol. 47, Iss. 6, pp. 914-936
Closed Access | Times Cited: 118
The Enhancing Versus Backfiring Effects of Positive Emotion in Consumer Reviews
Matthew D. Rocklage, Russell H. Fázio
Journal of Marketing Research (2020) Vol. 57, Iss. 2, pp. 332-352
Closed Access | Times Cited: 103
How online word‐of‐mouth impacts receivers
Sarah Moore, Katherine C. Lafreniere
Consumer Psychology Review (2019) Vol. 3, Iss. 1, pp. 34-59
Closed Access | Times Cited: 85
A text analytics framework for understanding the relationships among host self-description, trust perception and purchase behavior on Airbnb
Le Zhang, Qiang Yan, Leihan Zhang
Decision Support Systems (2020) Vol. 133, pp. 113288-113288
Closed Access | Times Cited: 75
Understanding digital consumer: A review, synthesis, and future research agenda
Ayşegül Sağkaya Güngör, Tuğçe Ozansoy Çadırcı
International Journal of Consumer Studies (2022) Vol. 46, Iss. 5, pp. 1829-1858
Closed Access | Times Cited: 57
How online reviews and coupons affect sales and pricing: An empirical study based on e-commerce platform
Yongrui Duan, Tonghui Liu, Zhixin Mao
Journal of Retailing and Consumer Services (2021) Vol. 65, pp. 102846-102846
Closed Access | Times Cited: 56
Examining the effects of negative emotions on review helpfulness: The moderating role of product price
Chengcheng Xu, Xiabing Zheng, Feng Yang
Computers in Human Behavior (2022) Vol. 139, pp. 107501-107501
Closed Access | Times Cited: 53
What Holds Attention? Linguistic Drivers of Engagement
Jonah Berger, Wendy W. Moe, David A. Schweidel
Journal of Marketing (2023) Vol. 87, Iss. 5, pp. 793-809
Open Access | Times Cited: 32
How High-Arousal Language Shapes Micro- Versus Macro-Influencers’ Impact
Giovanni Luca Cascio Rizzo, Francisco Villarroel Ordenes, Rumen Pozharliev, et al.
Journal of Marketing (2023) Vol. 88, Iss. 4, pp. 107-128
Closed Access | Times Cited: 25
Discrete Emotion Synchronicity and Video Engagement on Social Media: A Moment-to-Moment Analysis
Dinghao Xi, Jilei Zhou, Wei Xu, et al.
International Journal of Electronic Commerce (2024) Vol. 28, Iss. 1, pp. 108-144
Closed Access | Times Cited: 9
Design of review systems – A strategic instrument to shape online reviewing behavior and economic outcomes
Dominik Gutt, Jürgen Neumann, Steffen Zimmermann, et al.
The Journal of Strategic Information Systems (2019) Vol. 28, Iss. 2, pp. 104-117
Open Access | Times Cited: 74
The role of entropy of review text sentiments on online WOM and movie box office sales
Jong Hyup Lee, Sun Ho Jung, Jaehong Park
Electronic Commerce Research and Applications (2017) Vol. 22, pp. 42-52
Closed Access | Times Cited: 71
It's Not Just What You Say, But How You Say It: The Effect of Language Style Matching on Perceived Quality of Consumer Reviews
Angela Xia Liu, Ying Xie, Jurui Zhang
Journal of Interactive Marketing (2019) Vol. 46, Iss. 1, pp. 70-86
Closed Access | Times Cited: 71
More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective
Chih-Hung Peng, Dezhi Yin, Han Zhang
Information Systems Research (2020) Vol. 31, Iss. 3, pp. 913-928
Closed Access | Times Cited: 69
People Rely Less on Consumer Reviews for Experiential than Material Purchases
Hengchen Dai, Cindy Chan, Cassie Mogilner
Journal of Consumer Research (2019) Vol. 46, Iss. 6, pp. 1052-1075
Closed Access | Times Cited: 66
Discrete emotions effects on electronic word-of-mouth helpfulness: The moderating role of reviewer gender and contextual emotional tone
Georgiana Crăciun, Wenqi Zhou, Zhe Shan
Decision Support Systems (2019) Vol. 130, pp. 113226-113226
Closed Access | Times Cited: 62
Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness
Zhanfei Lei, Dezhi Yin, Han Zhang
Information Systems Research (2021) Vol. 32, Iss. 3, pp. 801-819
Closed Access | Times Cited: 51
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