OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Ultimate transformation: How will automation technologies disrupt the travel, tourism and hospitality industries?
Stanislav Ivanov
Zeitschrift für Tourismuswissenschaft (2019) Vol. 11, Iss. 1, pp. 25-43
Closed Access | Times Cited: 150
Stanislav Ivanov
Zeitschrift für Tourismuswissenschaft (2019) Vol. 11, Iss. 1, pp. 25-43
Closed Access | Times Cited: 150
Showing 1-25 of 150 citing articles:
Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots
Ronan de Kervenoael, Rajibul Hasan, Alexandre Schwob, et al.
Tourism Management (2019) Vol. 78, pp. 104042-104042
Open Access | Times Cited: 429
Ronan de Kervenoael, Rajibul Hasan, Alexandre Schwob, et al.
Tourism Management (2019) Vol. 78, pp. 104042-104042
Open Access | Times Cited: 429
Artificial intelligence and big data in tourism: a systematic literature review
Dimitra Samara, Ioannis Magnisalis, Vassilios Peristeras
Journal of Hospitality and Tourism Technology (2020) Vol. 11, Iss. 2, pp. 343-367
Closed Access | Times Cited: 190
Dimitra Samara, Ioannis Magnisalis, Vassilios Peristeras
Journal of Hospitality and Tourism Technology (2020) Vol. 11, Iss. 2, pp. 343-367
Closed Access | Times Cited: 190
Hotel managers’ perceptions towards the use of robots: a mixed-methods approach
Stanislav Ivanov, Faruk Seyitoğlu, Martina Markova
Information Technology & Tourism (2020) Vol. 22, Iss. 4, pp. 505-535
Open Access | Times Cited: 174
Stanislav Ivanov, Faruk Seyitoğlu, Martina Markova
Information Technology & Tourism (2020) Vol. 22, Iss. 4, pp. 505-535
Open Access | Times Cited: 174
Robot with humanoid hands cooks food better?
Dong Zhu, Ya Ping Chang
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 3, pp. 1367-1383
Closed Access | Times Cited: 171
Dong Zhu, Ya Ping Chang
International Journal of Contemporary Hospitality Management (2020) Vol. 32, Iss. 3, pp. 1367-1383
Closed Access | Times Cited: 171
The digital skills divide: evidence from the European tourism industry
Sheena Carlisle, Stanislav Ivanov, Corné Dijkmans
Journal of Tourism Futures (2021) Vol. 9, Iss. 2, pp. 240-266
Open Access | Times Cited: 140
Sheena Carlisle, Stanislav Ivanov, Corné Dijkmans
Journal of Tourism Futures (2021) Vol. 9, Iss. 2, pp. 240-266
Open Access | Times Cited: 140
The Value of Service Robots from the Hotel Guest’s Perspective: A Mixed-Method Approach
Ingrid Y. Lin, Anna S. Mattila
International Journal of Hospitality Management (2021) Vol. 94, pp. 102876-102876
Closed Access | Times Cited: 139
Ingrid Y. Lin, Anna S. Mattila
International Journal of Hospitality Management (2021) Vol. 94, pp. 102876-102876
Closed Access | Times Cited: 139
A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world: The role of service robots
Faruk Seyitoğlu, Stanislav Ivanov
International Journal of Hospitality Management (2020) Vol. 91, pp. 102661-102661
Open Access | Times Cited: 129
Faruk Seyitoğlu, Stanislav Ivanov
International Journal of Hospitality Management (2020) Vol. 91, pp. 102661-102661
Open Access | Times Cited: 129
The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam
Nguyen Thị Thanh Van, Vasiliki Vrana, Nguyen Thien Duy, et al.
Sustainability (2020) Vol. 12, Iss. 22, pp. 9523-9523
Open Access | Times Cited: 112
Nguyen Thị Thanh Van, Vasiliki Vrana, Nguyen Thien Duy, et al.
Sustainability (2020) Vol. 12, Iss. 22, pp. 9523-9523
Open Access | Times Cited: 112
Digital transformation and revenue management: Evidence from the hotel industry
Ziad Alrawadieh, Zaid Alrawadıeh, Gürel Çetin
Tourism Economics (2020) Vol. 27, Iss. 2, pp. 328-345
Closed Access | Times Cited: 103
Ziad Alrawadieh, Zaid Alrawadıeh, Gürel Çetin
Tourism Economics (2020) Vol. 27, Iss. 2, pp. 328-345
Closed Access | Times Cited: 103
AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry
Katharina Blöcher, Rainer Alt
Electronic Markets (2020) Vol. 31, Iss. 3, pp. 529-551
Open Access | Times Cited: 94
Katharina Blöcher, Rainer Alt
Electronic Markets (2020) Vol. 31, Iss. 3, pp. 529-551
Open Access | Times Cited: 94
Conceptual Framework of the Use of Robots, Artificial Intelligence and Service Automation in Travel, Tourism, and Hospitality Companies
Stanislav Ivanov, Craig Webster
Emerald Publishing Limited eBooks (2019), pp. 7-37
Closed Access | Times Cited: 91
Stanislav Ivanov, Craig Webster
Emerald Publishing Limited eBooks (2019), pp. 7-37
Closed Access | Times Cited: 91
Automation fears: Drivers and solutions
Stanislav Ivanov, Mihail Kuyumdzhiev, Craig Webster
Technology in Society (2020) Vol. 63, pp. 101431-101431
Closed Access | Times Cited: 91
Stanislav Ivanov, Mihail Kuyumdzhiev, Craig Webster
Technology in Society (2020) Vol. 63, pp. 101431-101431
Closed Access | Times Cited: 91
Biosecurity, crisis management, automation technologies and economic performance of travel, tourism and hospitality companies – A conceptual framework
Stanislav Ivanov, Craig Webster, Elitza Stoilova, et al.
Tourism Economics (2020) Vol. 28, Iss. 1, pp. 3-26
Open Access | Times Cited: 79
Stanislav Ivanov, Craig Webster, Elitza Stoilova, et al.
Tourism Economics (2020) Vol. 28, Iss. 1, pp. 3-26
Open Access | Times Cited: 79
Exploring the Use of Chatbots in Hotels: Technology Providers’ Perspective
Dimitrios Buhalis, Emily Siaw Yen Cheng
Information and Communication Technologies in Tourism (2019), pp. 231-242
Closed Access | Times Cited: 77
Dimitrios Buhalis, Emily Siaw Yen Cheng
Information and Communication Technologies in Tourism (2019), pp. 231-242
Closed Access | Times Cited: 77
How does an Intelligence Chatbot Affect Customers Compared with Self-Service Technology for Sustainable Services?
Taehyee Um, Tae-Kyung Kim, Namho Chung
Sustainability (2020) Vol. 12, Iss. 12, pp. 5119-5119
Open Access | Times Cited: 73
Taehyee Um, Tae-Kyung Kim, Namho Chung
Sustainability (2020) Vol. 12, Iss. 12, pp. 5119-5119
Open Access | Times Cited: 73
The Evolution of Chatbots in Tourism: A Systematic Literature Review
Davide Calvaresi, Ahmed H. Ibrahim, Jean-Paul Calbimonte, et al.
Information and Communication Technologies in Tourism (2021), pp. 3-16
Open Access | Times Cited: 57
Davide Calvaresi, Ahmed H. Ibrahim, Jean-Paul Calbimonte, et al.
Information and Communication Technologies in Tourism (2021), pp. 3-16
Open Access | Times Cited: 57
Driven by technology or sociality? Use intention of service robots in hospitality from the human–robot interaction perspective
Bo Song, Meng Zhang, Peipei Wu
International Journal of Hospitality Management (2022) Vol. 106, pp. 103278-103278
Closed Access | Times Cited: 53
Bo Song, Meng Zhang, Peipei Wu
International Journal of Hospitality Management (2022) Vol. 106, pp. 103278-103278
Closed Access | Times Cited: 53
The augmentation effect of artificial intelligence: can AI framing shape customer acceptance of AI-based services?
Darina Vorobeva, Diego Costa Pinto, Nuno António, et al.
Current Issues in Tourism (2023) Vol. 27, Iss. 10, pp. 1551-1571
Closed Access | Times Cited: 23
Darina Vorobeva, Diego Costa Pinto, Nuno António, et al.
Current Issues in Tourism (2023) Vol. 27, Iss. 10, pp. 1551-1571
Closed Access | Times Cited: 23
Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry
Erica Mingotto, Federica Montaguti, Michele Tamma
Electronic Markets (2020) Vol. 31, Iss. 3, pp. 493-510
Open Access | Times Cited: 62
Erica Mingotto, Federica Montaguti, Michele Tamma
Electronic Markets (2020) Vol. 31, Iss. 3, pp. 493-510
Open Access | Times Cited: 62
For better or for worse: Shaping the hospitality industry through robotics and artificial intelligence
Nadine Drexler, Viyella Beckman Lapré
Research in Hospitality Management (2019) Vol. 9, Iss. 2, pp. 117-120
Open Access | Times Cited: 59
Nadine Drexler, Viyella Beckman Lapré
Research in Hospitality Management (2019) Vol. 9, Iss. 2, pp. 117-120
Open Access | Times Cited: 59
Understanding travellers’ reactions to robotic services: a multiple case study approach of robotic hotels
Kadir Çakar, Şehmus Aykol
Journal of Hospitality and Tourism Technology (2020) Vol. 12, Iss. 1, pp. 155-174
Closed Access | Times Cited: 54
Kadir Çakar, Şehmus Aykol
Journal of Hospitality and Tourism Technology (2020) Vol. 12, Iss. 1, pp. 155-174
Closed Access | Times Cited: 54
In-room Voice-Based AI Digital Assistants Transforming On-Site Hotel Services and Guests’ Experiences
Dimitrios Buhalis, Iuliia Moldavska
Information and Communication Technologies in Tourism (2021), pp. 30-44
Closed Access | Times Cited: 47
Dimitrios Buhalis, Iuliia Moldavska
Information and Communication Technologies in Tourism (2021), pp. 30-44
Closed Access | Times Cited: 47
AI-enabled technologies to assist Muslim tourists in Halal-friendly tourism
Mohamed Battour, Khalid Mady, Mohamed Salaheldeen, et al.
Journal of Islamic marketing (2022) Vol. 14, Iss. 5, pp. 1291-1309
Closed Access | Times Cited: 29
Mohamed Battour, Khalid Mady, Mohamed Salaheldeen, et al.
Journal of Islamic marketing (2022) Vol. 14, Iss. 5, pp. 1291-1309
Closed Access | Times Cited: 29
Advancements in arena technology: Enhancing customer experience and employee adaptation in the tourism and hospitality industry
Birendra Kishore Roy, Sandilyan Ramanujam Pagaldiviti
Smart Tourism (2023) Vol. 4, Iss. 2, pp. 2330-2330
Open Access | Times Cited: 18
Birendra Kishore Roy, Sandilyan Ramanujam Pagaldiviti
Smart Tourism (2023) Vol. 4, Iss. 2, pp. 2330-2330
Open Access | Times Cited: 18
Top quality hotel managers' perspectives on smart technologies: an exploratory study
Yenal Yağmur, Altan Demirel, Gül Damla Kılıç
Journal of Hospitality and Tourism Insights (2023) Vol. 7, Iss. 3, pp. 1501-1531
Closed Access | Times Cited: 17
Yenal Yağmur, Altan Demirel, Gül Damla Kılıç
Journal of Hospitality and Tourism Insights (2023) Vol. 7, Iss. 3, pp. 1501-1531
Closed Access | Times Cited: 17
