OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees
Philipp Reinhard, Mahei Manhai Li, Christoph Peters, et al.
SSRN Electronic Journal (2024)
Open Access | Times Cited: 3
Philipp Reinhard, Mahei Manhai Li, Christoph Peters, et al.
SSRN Electronic Journal (2024)
Open Access | Times Cited: 3
Showing 3 citing articles:
Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction
Philipp Reinhard, Nicolas Neis, Lisa Kolb, et al.
Lecture notes in computer science (2024), pp. 384-397
Closed Access
Philipp Reinhard, Nicolas Neis, Lisa Kolb, et al.
Lecture notes in computer science (2024), pp. 384-397
Closed Access
Augmentierung statt Automatisierung: Nachhaltigkeit in der Entwicklung von KI-Systemen aus der Mitarbeitendenperspektive
Philipp Reinhard, Mahei Manhai Li, Christoph Peters, et al.
Forum Dienstleistungsmanagement (2024), pp. 465-492
Closed Access
Philipp Reinhard, Mahei Manhai Li, Christoph Peters, et al.
Forum Dienstleistungsmanagement (2024), pp. 465-492
Closed Access
Safeguarding Cognitive Well-being in an AI-Augmented World: A Socio-Technical Systems Perspective on Neuroethics, Technostress, and Risk Management
Benjamin Kereopa-Yorke
(2023)
Open Access | Times Cited: 1
Benjamin Kereopa-Yorke
(2023)
Open Access | Times Cited: 1
