OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Frustration and Anger Mitigation After Service Failure: The Effect of Other Consumer’s Explanation and Employee’s Explanation on Frustration and Anger After the Service Failure
Jee Eun Lee
Psychology Research and Behavior Management (2023) Vol. Volume 16, pp. 1763-1785
Open Access | Times Cited: 2
Jee Eun Lee
Psychology Research and Behavior Management (2023) Vol. Volume 16, pp. 1763-1785
Open Access | Times Cited: 2
Showing 2 citing articles:
Untouchable them: the effect of chatbot gender on angry customers
Shichang Liang, Rulan Li, Bin Lan, et al.
Journal of Research in Interactive Marketing (2024) Vol. 18, Iss. 6, pp. 1099-1135
Closed Access | Times Cited: 6
Shichang Liang, Rulan Li, Bin Lan, et al.
Journal of Research in Interactive Marketing (2024) Vol. 18, Iss. 6, pp. 1099-1135
Closed Access | Times Cited: 6
Bystanders’ support for online customer complaints: an integrated perspective of deontic justice theory and attribution theory
Jin Zhang, Zhigang Weng
Nankai Business Review International (2024)
Closed Access | Times Cited: 1
Jin Zhang, Zhigang Weng
Nankai Business Review International (2024)
Closed Access | Times Cited: 1
