OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Evolution of customer satisfaction in the e-banking service industry
Long Kim, Teerasak Jindabot
Innovative Marketing (2022) Vol. 18, Iss. 1, pp. 131-141
Open Access | Times Cited: 33
Long Kim, Teerasak Jindabot
Innovative Marketing (2022) Vol. 18, Iss. 1, pp. 131-141
Open Access | Times Cited: 33
Showing 1-25 of 33 citing articles:
An integrative framework enhancing perceived e-banking service value: A moderating impact of e-banking experience
Long Kim, Kanyanit Wichianrat, Sook Fern Yeo
Journal of Open Innovation Technology Market and Complexity (2024) Vol. 10, Iss. 3, pp. 100336-100336
Open Access | Times Cited: 12
Long Kim, Kanyanit Wichianrat, Sook Fern Yeo
Journal of Open Innovation Technology Market and Complexity (2024) Vol. 10, Iss. 3, pp. 100336-100336
Open Access | Times Cited: 12
Factors influencing attitudes toward aging workforce: Evidence from college students in Southern Thailand
Medina Adulyarat, Najmee Adulyarat, Long Kim, et al.
Problems and Perspectives in Management (2024) Vol. 22, Iss. 1, pp. 170-181
Open Access | Times Cited: 10
Medina Adulyarat, Najmee Adulyarat, Long Kim, et al.
Problems and Perspectives in Management (2024) Vol. 22, Iss. 1, pp. 170-181
Open Access | Times Cited: 10
How stress and satisfaction influence customer service quality in banking industry
Long Kim, Sook Fern Yeo
Heliyon (2024) Vol. 10, Iss. 11, pp. e32604-e32604
Open Access | Times Cited: 9
Long Kim, Sook Fern Yeo
Heliyon (2024) Vol. 10, Iss. 11, pp. e32604-e32604
Open Access | Times Cited: 9
From side effects to work attitudes influencing customer service quality: moderating impacts of work experience in banking industry
Long Kim, Sook Fern Yeo
International Journal of Quality and Service Sciences (2025) Vol. 17, Iss. 5, pp. 1-19
Closed Access | Times Cited: 1
Long Kim, Sook Fern Yeo
International Journal of Quality and Service Sciences (2025) Vol. 17, Iss. 5, pp. 1-19
Closed Access | Times Cited: 1
Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal
Dhruba Kumar Gautam, Gunja Kumari Sah
SAGE Open (2023) Vol. 13, Iss. 3
Open Access | Times Cited: 19
Dhruba Kumar Gautam, Gunja Kumari Sah
SAGE Open (2023) Vol. 13, Iss. 3
Open Access | Times Cited: 19
Key Determinants of Job Satisfaction among University Lecturers
Long Kim, Pimlapas Pongsakornrungsilp, Siwarit Pongsakornrungsilp, et al.
Social Sciences (2023) Vol. 12, Iss. 3, pp. 153-153
Open Access | Times Cited: 18
Long Kim, Pimlapas Pongsakornrungsilp, Siwarit Pongsakornrungsilp, et al.
Social Sciences (2023) Vol. 12, Iss. 3, pp. 153-153
Open Access | Times Cited: 18
Balancing Acts Between Fostering Employee Wellbeing Through Leadership in Entrepreneurial Ventures
Halimah Mohd Yusof, Roya Anvari, Goh Chin Fei, et al.
IGI Global eBooks (2025), pp. 147-182
Closed Access
Halimah Mohd Yusof, Roya Anvari, Goh Chin Fei, et al.
IGI Global eBooks (2025), pp. 147-182
Closed Access
Developing Customer Service Quality: Influences of Job Stress and Management Process Alignment in Banking Industry
Long Kim, Pattarawadee Maijan, Sook Fern Yeo
Sustainable Futures (2024), pp. 100311-100311
Open Access | Times Cited: 3
Long Kim, Pattarawadee Maijan, Sook Fern Yeo
Sustainable Futures (2024), pp. 100311-100311
Open Access | Times Cited: 3
Analyzing factors influencing students’ decisions to adopt smart classrooms in higher education
Long Kim, Rungrawee Jitpakdee, Wasin Praditsilp, et al.
Education and Information Technologies (2025)
Closed Access
Long Kim, Rungrawee Jitpakdee, Wasin Praditsilp, et al.
Education and Information Technologies (2025)
Closed Access
Spillover effects of work–family conflict on job consequences influencing work attitudes
Long Kim, Pattarawadee Maijan, Sook Fern Yeo
Scientific Reports (2025) Vol. 15, Iss. 1
Open Access
Long Kim, Pattarawadee Maijan, Sook Fern Yeo
Scientific Reports (2025) Vol. 15, Iss. 1
Open Access
Understanding purchase intention in SARS-CoV-2 medication industry: moderating roles of technological competency
Long Kim, Sook Fern Yeo
International Journal of Pharmaceutical and Healthcare Marketing (2025)
Closed Access
Long Kim, Sook Fern Yeo
International Journal of Pharmaceutical and Healthcare Marketing (2025)
Closed Access
Shifting Sentiments
Nancyprabha Pushparaj, Praveen SV
IGI Global eBooks (2025), pp. 467-488
Closed Access
Nancyprabha Pushparaj, Praveen SV
IGI Global eBooks (2025), pp. 467-488
Closed Access
How to promote repurchase intention toward Covid-19 antigen test kits: Evidence from Thai consumers
Long Kim, Thanapa Chouykaew, Siwarit Pongsakornrungsilp, et al.
Innovative Marketing (2023) Vol. 19, Iss. 1, pp. 186-196
Open Access | Times Cited: 9
Long Kim, Thanapa Chouykaew, Siwarit Pongsakornrungsilp, et al.
Innovative Marketing (2023) Vol. 19, Iss. 1, pp. 186-196
Open Access | Times Cited: 9
Key determinants of product value for business sustainability in glove industry: A moderating impact of technological competency
Long Kim
Sustainable Futures (2024) Vol. 8, pp. 100263-100263
Open Access | Times Cited: 2
Long Kim
Sustainable Futures (2024) Vol. 8, pp. 100263-100263
Open Access | Times Cited: 2
Does Technology-Enabled Knowledge Management-Based Competitive Advantage Transfer?
Shashi Kant, Metasebia Adula
Practice, progress, and proficiency in sustainability (2024), pp. 75-106
Closed Access | Times Cited: 2
Shashi Kant, Metasebia Adula
Practice, progress, and proficiency in sustainability (2024), pp. 75-106
Closed Access | Times Cited: 2
Exploring digital banking adoption in developing Asian economies: Systematic literature review and bibliometric analysis
Ela Tuli
International Social Science Journal (2023) Vol. 74, Iss. 252, pp. 399-426
Closed Access | Times Cited: 6
Ela Tuli
International Social Science Journal (2023) Vol. 74, Iss. 252, pp. 399-426
Closed Access | Times Cited: 6
How to make employees happy: Evidence from Thai university lecturers
Long Kim, Siwarit Pongsakornrungsilp, Ngachonpam Horam, et al.
Problems and Perspectives in Management (2023) Vol. 21, Iss. 1, pp. 482-492
Open Access | Times Cited: 5
Long Kim, Siwarit Pongsakornrungsilp, Ngachonpam Horam, et al.
Problems and Perspectives in Management (2023) Vol. 21, Iss. 1, pp. 482-492
Open Access | Times Cited: 5
Determinants of perceived e-learning usefulness in higher education: A case of Thailand
Long Kim, Pimlapas Pongsakornrungsilp, Siwarit Pongsakornrungsilp, et al.
Innovative Marketing (2022) Vol. 18, Iss. 4, pp. 86-96
Open Access | Times Cited: 9
Long Kim, Pimlapas Pongsakornrungsilp, Siwarit Pongsakornrungsilp, et al.
Innovative Marketing (2022) Vol. 18, Iss. 4, pp. 86-96
Open Access | Times Cited: 9
Economy of knowledge and transfer of innovations: Ukraine’s progress through the lens of European development trends
Олена Василівна Шкарупа, Dmytro Vlasenko, Halyna Makedon, et al.
Knowledge and Performance Management (2022) Vol. 6, Iss. 1, pp. 100-113
Open Access | Times Cited: 8
Олена Василівна Шкарупа, Dmytro Vlasenko, Halyna Makedon, et al.
Knowledge and Performance Management (2022) Vol. 6, Iss. 1, pp. 100-113
Open Access | Times Cited: 8
Why Do Customers Want to Buy COVID-19 Medicines? Evidence from Thai Citizens
Long Kim, Siwarit Pongsakornrungsilp, Pimlapas Pongsakornrungsilp, et al.
International Journal of Environmental Research and Public Health (2023) Vol. 20, Iss. 6, pp. 5027-5027
Open Access | Times Cited: 4
Long Kim, Siwarit Pongsakornrungsilp, Pimlapas Pongsakornrungsilp, et al.
International Journal of Environmental Research and Public Health (2023) Vol. 20, Iss. 6, pp. 5027-5027
Open Access | Times Cited: 4
Influences of price fairness, convenience and risk on service value development influencing E-banking satisfaction: Technological competency as a moderator
Somjai Nupueng, Long Kim, Pattarawadee Maijan, et al.
Social Sciences & Humanities Open (2024) Vol. 10, pp. 101170-101170
Open Access | Times Cited: 1
Somjai Nupueng, Long Kim, Pattarawadee Maijan, et al.
Social Sciences & Humanities Open (2024) Vol. 10, pp. 101170-101170
Open Access | Times Cited: 1
Are you happy with your work? Side effects of workloads and work–family conflict in higher education
Long Kim, Sook Fern Yeo
The TQM Journal (2024) Vol. 36, Iss. 9, pp. 437-455
Open Access | Times Cited: 1
Long Kim, Sook Fern Yeo
The TQM Journal (2024) Vol. 36, Iss. 9, pp. 437-455
Open Access | Times Cited: 1
Impact of Digitalization on Service Marketing in the Indian Banking Industry
Pooja Sharma, Sudipta Sen Gupta
Gyan Management Journal (2023) Vol. 17, Iss. 1, pp. 95-104
Open Access | Times Cited: 2
Pooja Sharma, Sudipta Sen Gupta
Gyan Management Journal (2023) Vol. 17, Iss. 1, pp. 95-104
Open Access | Times Cited: 2
The Linkage Relationship between Knowledge Creation and Business Sustainability in Cross-Sectional Banking Services: The Key Mediating Role of Technological Innovation Capability
Uk Chanveasna, Kim Kirivadid, Yim La, et al.
American Journal of Industrial and Business Management (2024) Vol. 14, Iss. 10, pp. 1348-1376
Open Access
Uk Chanveasna, Kim Kirivadid, Yim La, et al.
American Journal of Industrial and Business Management (2024) Vol. 14, Iss. 10, pp. 1348-1376
Open Access
Why do employees feel stressed? Evidence from tellers
Long Kim
Economics & Sociology (2024) Vol. 17, Iss. 3, pp. 223-236
Open Access
Long Kim
Economics & Sociology (2024) Vol. 17, Iss. 3, pp. 223-236
Open Access
