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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
Valarie A. Zeithaml
Journal of Marketing (1988) Vol. 52, Iss. 3, pp. 2-2
Open Access | Times Cited: 11972

Showing 1-25 of 11972 citing articles:

Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology
Venkatesh, Thong, Xu
MIS Quarterly (2012) Vol. 36, Iss. 1, pp. 157-157
Closed Access | Times Cited: 11544
Conceptualizing, Measuring, and Managing Customer-Based Brand Equity
Kevin Lane Keller
Journal of Marketing (1993) Vol. 57, Iss. 1, pp. 1-1
Closed Access | Times Cited: 9903
The Effect of a Market Orientation on Business Profitability
John C. Narver, Stanley F. Slater
Journal of Marketing (1990) Vol. 54, Iss. 4, pp. 20-35
Closed Access | Times Cited: 7896
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
J. Joseph Cronin, Michael K. Brady, G. Tomas M. Hult
Journal of Retailing (2000) Vol. 76, Iss. 2, pp. 193-218
Closed Access | Times Cited: 6252
Consumer perceived value: The development of a multiple item scale
Jill Sweeney, Geoffrey N. Soutar
Journal of Retailing (2001) Vol. 77, Iss. 2, pp. 203-220
Closed Access | Times Cited: 5788
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
Barry J. Babin, William R. Darden, Mitch Griffin
Journal of Consumer Research (1994) Vol. 20, Iss. 4, pp. 644-644
Closed Access | Times Cited: 5661
Servicescapes: The Impact of Physical Surroundings on Customers and Employees
Mary Jo Bitner
Journal of Marketing (1992) Vol. 56, Iss. 2, pp. 57-57
Closed Access | Times Cited: 5008
Customer value: The next source for competitive advantage
Robert B. Woodruff
Journal of the Academy of Marketing Science (1997) Vol. 25, Iss. 2, pp. 139-153
Closed Access | Times Cited: 4558
Customer Satisfaction, Market Share, and Profitability: Findings from Sweden
Eugene W. Anderson, Claes Fornell, Donald R. Lehmann
Journal of Marketing (1994) Vol. 58, Iss. 3, pp. 53-53
Closed Access | Times Cited: 4470
Effects of Price, Brand, and Store Information on Buyers' Product Evaluations
William B. Dodds, Kent B. Monroe, Dhruv Grewal
Journal of Marketing Research (1991) Vol. 28, Iss. 3, pp. 307-307
Closed Access | Times Cited: 4360
Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses
Mary Jo Bitner
Journal of Marketing (1990) Vol. 54, Iss. 2, pp. 69-69
Closed Access | Times Cited: 4242
Consumer Trust, Value, and Loyalty in Relational Exchanges
Deepak Sirdeshmukh, Jagdip Singh, B.A. Sabol
Journal of Marketing (2002) Vol. 66, Iss. 1, pp. 15-37
Closed Access | Times Cited: 4036
E-S-QUAL
A. Parasuraman, Valarie A. Zeithaml, Arvind Malhotra
Journal of Service Research (2004) Vol. 7, Iss. 3, pp. 213-233
Open Access | Times Cited: 3696
Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach
Michael K. Brady, J. Joseph Cronin
Journal of Marketing (2001) Vol. 65, Iss. 3, pp. 34-49
Closed Access | Times Cited: 3430
A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions
William Boulding, Ajay Kalra, Richard Staelin, et al.
Journal of Marketing Research (1993) Vol. 30, Iss. 1, pp. 7-27
Closed Access | Times Cited: 3359
Managing the co-creation of value
Adrian Payne, Kaj Storbacka, Pennie Frow
Journal of the Academy of Marketing Science (2007) Vol. 36, Iss. 1, pp. 83-96
Closed Access | Times Cited: 3313
An Examination of Selected Marketing Mix Elements and Brand Equity
Bong-Goo Yoo, Naveen Donthu, Sungho Lee
Journal of the Academy of Marketing Science (2000) Vol. 28, Iss. 2, pp. 195-211
Closed Access | Times Cited: 3247
A Multistage Model of Customers' Assessments of Service Quality and Value
Ruth N. Bolton, James H. Drew
Journal of Consumer Research (1991) Vol. 17, Iss. 4, pp. 375-375
Closed Access | Times Cited: 2962
Developing and validating a multidimensional consumer-based brand equity scale
Boonghee Yoo, Naveen Donthu
Journal of Business Research (2001) Vol. 52, Iss. 1, pp. 1-14
Closed Access | Times Cited: 2798
The Nature and Determinants of Customer Expectations of Service
Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman
Journal of the Academy of Marketing Science (1993) Vol. 21, Iss. 1, pp. 1-12
Open Access | Times Cited: 2629
Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge
Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra
Journal of the Academy of Marketing Science (2002) Vol. 30, Iss. 4, pp. 362-375
Open Access | Times Cited: 2604
Consumer Evaluations of Brand Extensions
David A. Aaker, Kevin Lane Keller
Journal of Marketing (1990) Vol. 54, Iss. 1, pp. 27-27
Closed Access | Times Cited: 2533
How destination image and evaluative factors affect behavioral intentions?
Ching‐Fu Chen, DungChun Tsai
Tourism Management (2006) Vol. 28, Iss. 4, pp. 1115-1122
Closed Access | Times Cited: 2347
Critical service logic: making sense of value creation and co-creation
Christian Grönroos, Päivi Voima
Journal of the Academy of Marketing Science (2012) Vol. 41, Iss. 2, pp. 133-150
Closed Access | Times Cited: 2287
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