OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!
If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.
Requested Article:
Measuring quality perception of public services: customer-oriented approach
Mindaugas Butkus, Ona Gražina Rakauskienė, Ilona Bartuševičienė, et al.
Engineering Management in Production and Services (2023) Vol. 15, Iss. 2, pp. 96-116
Open Access | Times Cited: 8
Mindaugas Butkus, Ona Gražina Rakauskienė, Ilona Bartuševičienė, et al.
Engineering Management in Production and Services (2023) Vol. 15, Iss. 2, pp. 96-116
Open Access | Times Cited: 8
Showing 8 citing articles:
Modelling organisational resilience of public sector organisations to navigate complexity: empirical insights from Lithuania
Mindaugas Butkus, Giovanni Schiuma, Ilona Bartuševičienė, et al.
Journal of Economic Interaction and Coordination (2024) Vol. 19, Iss. 2, pp. 373-399
Closed Access | Times Cited: 5
Mindaugas Butkus, Giovanni Schiuma, Ilona Bartuševičienė, et al.
Journal of Economic Interaction and Coordination (2024) Vol. 19, Iss. 2, pp. 373-399
Closed Access | Times Cited: 5
The Effect of Quality Service and Price Perceptions on Customer Satisfaction and its Implications For Repurchase Intentions of PT Pos Indonesia (Persero) Courier Service Customers
Agus Fatkhurohman Handoyo, Vanessa Gaffar, Patria Adhistian, et al.
EKOMA Jurnal Ekonomi Manajemen Akuntansi (2025) Vol. 4, Iss. 3, pp. 5667-5683
Closed Access
Agus Fatkhurohman Handoyo, Vanessa Gaffar, Patria Adhistian, et al.
EKOMA Jurnal Ekonomi Manajemen Akuntansi (2025) Vol. 4, Iss. 3, pp. 5667-5683
Closed Access
The impact of organizational resilience on the quality of public services: Application of structural equation modeling
Mindaugas Butkus, Giovanni Schiuma, Ilona Bartuševičienė, et al.
Equilibrium Quarterly Journal of Economics and Economic Policy (2023) Vol. 18, Iss. 2, pp. 461-489
Open Access | Times Cited: 6
Mindaugas Butkus, Giovanni Schiuma, Ilona Bartuševičienė, et al.
Equilibrium Quarterly Journal of Economics and Economic Policy (2023) Vol. 18, Iss. 2, pp. 461-489
Open Access | Times Cited: 6
PUBLICSERV: Quality assessment scale for public services
Kelmara Mendes Vieira, Renata Pase Ravanello
International Journal of Consumer Studies (2024) Vol. 48, Iss. 4
Closed Access | Times Cited: 1
Kelmara Mendes Vieira, Renata Pase Ravanello
International Journal of Consumer Studies (2024) Vol. 48, Iss. 4
Closed Access | Times Cited: 1
Examining Citizens’ Expectations and Perceptions About Service Quality in Public Sector: Adapting a Hybrid Public Service Quality Model to the Local Context
Nino Pataraia, Tamar Jinchveladze, Tamar Magalashvili
Journal of Nonprofit & Public Sector Marketing (2024), pp. 1-28
Closed Access
Nino Pataraia, Tamar Jinchveladze, Tamar Magalashvili
Journal of Nonprofit & Public Sector Marketing (2024), pp. 1-28
Closed Access
The way to improve the quality of new smart city public service under the demand heterogeneity
Kaitao Cao, Jingru Yang, Xuhui Cong
Frontiers in Humanities and Social Sciences (2024) Vol. 4, Iss. 6, pp. 316-325
Open Access
Kaitao Cao, Jingru Yang, Xuhui Cong
Frontiers in Humanities and Social Sciences (2024) Vol. 4, Iss. 6, pp. 316-325
Open Access
Core Strategy Analysis for Improving the Quality of Public Services in Pandeglang Sub-District
Arif Nugroho, Jumanah Jumanah
Jurnal Manajemen Pelayanan Publik (2024) Vol. 8, Iss. 2, pp. 623-631
Open Access
Arif Nugroho, Jumanah Jumanah
Jurnal Manajemen Pelayanan Publik (2024) Vol. 8, Iss. 2, pp. 623-631
Open Access
The effect of service quality on customer satisfaction in railway transport service in Ethio-Djibouti
Mesfin Yemer Yasin, Mulugeta Abayneh
Global Journal of Business Economics and Management Current Issues (2023) Vol. 13, Iss. 2
Open Access
Mesfin Yemer Yasin, Mulugeta Abayneh
Global Journal of Business Economics and Management Current Issues (2023) Vol. 13, Iss. 2
Open Access
