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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Service Quality and Students’ Satisfaction in Tanzania’s Higher Education: A Re-examination of SERVQUAL Model
Chacha Magasi, Robert Galan Mashenene, Dorice Munuo Ndengenesa
International Review of Management and Marketing (2022) Vol. 12, Iss. 3, pp. 18-25
Open Access | Times Cited: 26

Showing 1-25 of 26 citing articles:

Quality of health service in the local government authorities in Tanzania: a perspective of the healthcare seekers from Dodoma City and Bahi District councils
Richard Msacky
BMC Health Services Research (2024) Vol. 24, Iss. 1
Open Access | Times Cited: 2
Assessing service quality in tertiary Education using adapted SERVQUAL scale
Aklilu Alemu Ambo
Cogent Education (2023) Vol. 10, Iss. 2
Open Access | Times Cited: 5
The Relationship Between Service Quality and Student Retention in Private Higher Education Institutions in Malaysia
Zhao Xuerong, Malini Kanjanapathy
International Journal of Academic Research in Business and Social Sciences (2024) Vol. 14, Iss. 1
Open Access | Times Cited: 1
Tour Company’s Service Quality and Tourists’ Revisit Intention in Arusha Region Tourist Destinations
Dioscory Majaliwa, Chacha Magasi
Journal of Consumer Sciences (2024) Vol. 9, Iss. 1, pp. 1-21
Open Access | Times Cited: 1
The role of soft skills, technical skills and academic performance on graduate employability
Kelvin Mwita, Nivad Mwilongo, Imani R. Mwamboma
International Journal of Research in Business and Social Science (2147-4478) (2024) Vol. 13, Iss. 5, pp. 767-776
Open Access | Times Cited: 1
Regression Analysis Video Tutorials to Improve College Students' Data Analysis Skills
Widya Noviana Noor, Widi Wulansari
Jurnal Penelitian dan Pengembangan Pendidikan (2023) Vol. 7, Iss. 1, pp. 158-168
Open Access | Times Cited: 2
Service quality and customer satisfaction in the airline industry in Tanzania: a case of Air Tanzania Company Limited
Lortha Libent, Chacha Magasi
International Journal of Research in Business and Social Science (2147-4478) (2024) Vol. 13, Iss. 2, pp. 59-71
Open Access
Maximizing Mentorship Relationships: Leveraging Intersubjective Theory for Productive Interactions
Moses Adeleke Adeoye
Indonesian Values and Character Education Journal (2024) Vol. 7, Iss. 1, pp. 35-44
Open Access
Perceived school service quality and vocational students’ learning satisfaction: Mediating role of conceptions of vocational education
Tao Guo, Tianxin Li, Zhanyong Qi
PLoS ONE (2024) Vol. 19, Iss. 8, pp. e0307392-e0307392
Open Access
The effect of service concept on customer acquisition: the moderating role of manager’s experience on Savings and Credit Cooperative Societies in Tanzania
F PRINCE ANTONY, Victoria Makuya, Ruth Elias
LBS Journal of Management & Research (2024)
Open Access
A Quality Gap Analysis of Educational Services among Iranian Medical Students Using the SERVQUAL Method
Mohammad Amiri, Elham Sadeghi, Hajar Shahsavar, et al.
The Open Public Health Journal (2024) Vol. 17, Iss. 1
Open Access
Factors influencing tenant retention among selected commercial leasing establishments in Cebu City, Philippines
R. Salazar
International Journal of ADVANCED AND APPLIED SCIENCES (2024) Vol. 11, Iss. 10, pp. 24-34
Open Access
Perceived service quality and student satisfaction: a case study at Khoja Akhmet Yassawi University, Kazakhstan
Meruyert Seıtova, Zhanar Temirbekova, Lazura Kazykhankyzy, et al.
Frontiers in Education (2024) Vol. 9
Open Access
The Effects of Customer Relationship Management on Customer retention in Tanzania Airline industry
Siraji Mtamike
Research Square (Research Square) (2024)
Open Access
Striving for excellence: assessing the impact of university strategies on enhancing student services in Albanian public higher education
Etleva Leskaj, Alfred Leskaj, Rudina Lipi
Frontiers in Education (2024) Vol. 9
Open Access
The Influence of Education Personnel Competence on Student Satisfaction in Educational Services in Higher Education
Candra Pratiwi, Irwan Noor, Mochammad Rozikin
Indonesian Journal Of Educational Research and Review (2024) Vol. 7, Iss. 2, pp. 272-284
Open Access
The Impact of the Balanced Scorecard Effectiveness in Evaluating the University Intangible Service Quality from the Beneficiaries’ Viewpoint: A Case Study of Undergraduate Students at the University of Science and Technology – Hodeidah Branch
Mohammed Yehya Ayesh Obaid
University of Science and Technology Journal for Management and Human Sciences (2023) Vol. 1, Iss. 1, pp. 115-155
Open Access | Times Cited: 1
Student Satisfaction and Priority Quadrants towards E-Learning
Rr. Yuliana Rachmawati, Yunia Mulyani Azis, Moechammad Sarosa
Indonesian Journal Of Educational Research and Review (2023) Vol. 6, Iss. 1, pp. 219-229
Open Access | Times Cited: 1
Influence of undergraduate experience on alumni loyalty to their alma mater in the Tanzania’s higher education context
Chacha Magasi, Gordian Stanslaus Bwemelo
International Journal of Research in Business and Social Science (2147-4478) (2022) Vol. 11, Iss. 4, pp. 333-341
Open Access | Times Cited: 1
Enhancing Customer Satisfaction Through Listening in Tanzanian Higher Education
A. K. Majenga, Robert Galan Mashenene
Springer eBooks (2023), pp. 927-934
Closed Access
CUSTOMER LOYALTY THROUGH THE LENS OF CUSTOMER RELATIONSHIP MANAGEMENT IN HIGHER EDUCATION SECTOR BALOCHISTAN
Fazlum Minallah, Mir Sadaat Baloch, Safia Bano
Pakistan Journal of Social Research (2023) Vol. 05, Iss. 02, pp. 270-281
Open Access
Analisis Perbandingan Multiple Regression dan Priority Quadrant terhadap Kepuasan Mahasiswa dalam E-learning Menggunakan Metode Servqual
Yunia Mulyani Azis, Rr. Yuliana Rachmawati, Moechammad Sarosa
Jurnal Edukasi dan Penelitian Informatika (JEPIN) (2023) Vol. 9, Iss. 1, pp. 143-143
Open Access
Determinant of Consumer Satisfaction in Using Losari Beach Hotel Makassar Services with Service Quality Variables
Rizka Aisyah Nurjannah, Andi Naila Quin Azisah Alisyahbana, Nursinah Amrullah
Fundamental and Applied Management Journal (2023) Vol. 1, Iss. 1, pp. 20-27
Open Access
Fostering Customer Loyalty in Kitesurfing: The Case of a Nautical Sports Centre in Portugal
Sílvia Soares, Pedro Carvalho, Maria Filipa Mourão
Sustainability (2023) Vol. 15, Iss. 22, pp. 15767-15767
Open Access
Optimization modeling for strengthening the quality of educational institution services : POP-SDM method
Elisha Yochanan, Soewarto Hardhienata, Eka Suhardi
Educenter Jurnal ilmiah pendidikan (2023) Vol. 2, Iss. 3, pp. 306-313
Open Access
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