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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Impact of Service Quality of Low-Cost Carriers on Airline Image and Consumers’ Satisfaction and Loyalty during the COVID-19 Outbreak
Thowayeb H. Hassan, Amany E. Salem
International Journal of Environmental Research and Public Health (2021) Vol. 19, Iss. 1, pp. 83-83
Open Access | Times Cited: 40

Showing 1-25 of 40 citing articles:

Airline competition: A comprehensive review of recent research
Xiaoqian Sun, Changhong Zheng, Sebastian Wandelt, et al.
Journal of the Air Transport Research Society (2024) Vol. 2, pp. 100013-100013
Open Access | Times Cited: 19
Drivers and outcomes of airline passenger satisfaction: A Meta-analysis
Mohammad Sadegh Eshaghi, Mona Afshardoost, Gui Lohmann, et al.
Journal of the Air Transport Research Society (2024) Vol. 3, pp. 100034-100034
Open Access | Times Cited: 4
A Deep Learning Approach to Analyze Airline Customer Propensities: The Case of South Korea
Sohyun Park, Mi‐Yeon Kim, Yeon‐Ji Kim, et al.
Applied Sciences (2022) Vol. 12, Iss. 4, pp. 1916-1916
Open Access | Times Cited: 17
Airline services and passenger loyalty among Southeast Asian legacy carriers: The mediating role of customer-based brand equity
Octavius Salvador Garcia Hife, Alex D Ylagan
International Journal of Research Studies in Management (2025) Vol. 13, Iss. 3
Closed Access
Liquidation of airlines’ impact on airport businesses? The case of King Shaka International Airport
Wellington B. Zondi, Simphiwe P. Buthelezi, Thobani Cele, et al.
Journal of Transport and Supply Chain Management (2025) Vol. 19
Closed Access
Modeling the relationship between perceived service quality, tourist satisfaction, and tourists’ behavioral intentions amid COVID-19 pandemic: Evidence of yoga tourists’ perspectives
Ahmed Hassan Abdou, Shaimaa Abo Khanger Mohamed, Ayman Ahmed Farag Khalil, et al.
Frontiers in Psychology (2022) Vol. 13
Open Access | Times Cited: 16
Measuring quality perception of public services: customer-oriented approach
Mindaugas Butkus, Ona Gražina Rakauskienė, Ilona Bartuševičienė, et al.
Engineering Management in Production and Services (2023) Vol. 15, Iss. 2, pp. 96-116
Open Access | Times Cited: 8
Understanding the Customer Experience and Satisfaction of Casino Hotels in Busan through Online User-Generated Content
Wei Fu, Shengnan Wei, Jue Wang, et al.
Sustainability (2022) Vol. 14, Iss. 10, pp. 5846-5846
Open Access | Times Cited: 12
Navigating Loyalty and Trust in the Skies: The Mediating Role of Customer Satisfaction and Image for Sustainable Airlines
Irfan Hameed, Rajat Subhra Chatterjee, Bibi Zainab, et al.
Sustainable Futures (2024), pp. 100299-100299
Open Access | Times Cited: 2
Airline satisfaction and loyalty: Assessing the influence of personality, trust and service quality
Steven Leon, Sonoma Dixon
Journal of Air Transport Management (2023) Vol. 113, pp. 102487-102487
Closed Access | Times Cited: 6
Tourist Behavior in the Cruise Industry Post-COVID-19: An Examination of Service Quality, Corporate Image, and Intentions to Pay and Revisit
Bodur S. Alonazi, Thowayeb H. Hassan, Mostafa A. Abdelmoaty, et al.
Sustainability (2023) Vol. 15, Iss. 11, pp. 8623-8623
Open Access | Times Cited: 4
Examining the Role of Customer Satisfaction and Brand Image as Mediators Between Service Quality and Repurchase Intent with Reference to India’s International Airlines
Balakrishnan Ravishankar, Prabu B. Christopher
Revista de Gestão Social e Ambiental (2023) Vol. 18, Iss. 1, pp. e03629-e03629
Open Access | Times Cited: 4
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS MUZAKKI DALAM MEMBAYAR ZIS (STUDI PADA BAZNAS PROVINSI BANTEN)
Kholid Musana, B. Syafuri, Efi Syarifudin
Ekonomica Sharia Jurnal Pemikiran dan Pengembangan Ekonomi Syariah (2024) Vol. 9, Iss. 2, pp. 297-314
Open Access | Times Cited: 1
Strategic Improvisation and Brand Image of Selected Small and Medium-Scale Enterprises in Lagos State, Nigeria
A. E. Olowe, Victoria O. Akpa, G. O. Makinde, et al.
Journal of Economics Finance and Management Studies (2024) Vol. 07, Iss. 03
Open Access | Times Cited: 1
Influence of Social Determinants of Health Service Quality on Patient Satisfaction at Undata Hospital, Palu
Sudirman Sudirman, Muhammad Ali, Nurdin Rahman
Journal of Public Health and Pharmacy (2024) Vol. 4, Iss. 2, pp. 113-122
Open Access | Times Cited: 1
Exploring the Pathways to Tourist Loyalty in Pakistani Tourism Industry: The Role of Destination Image, Service Quality, E-WOM, and Social Media
Afshan Rahman, Naveed Farooq, Muhammad Abdel Haleem, et al.
Sustainability (2023) Vol. 15, Iss. 24, pp. 16601-16601
Open Access | Times Cited: 3
Assessment of Factors Determining Airline Consumer Loyalty: Case Study in Lithuania
Nijolė Batarlienė, Neringa Slavinskaitė
Sustainability (2023) Vol. 15, Iss. 2, pp. 1320-1320
Open Access | Times Cited: 2
An Airport Service Risk Management System Based on Risk Matrix and Borda Count Method
Xueyan Su, Lili Zhang, Fang Wu, et al.
(2022), pp. 161-165
Closed Access | Times Cited: 3
The Impact of Airline Responds to Service Failure towards Customers’ Satisfaction and Loyalty in the Airline Industry
Adelina Tay, Prawira Fajarindra Belgiawan
International Journal of Current Science Research and Review (2023) Vol. 06, Iss. 07
Open Access | Times Cited: 1
Examining the Impact of Service Quality on Repurchase Intent: A Study of Foreign International Airlines
Balakrishnan Ravishankar, Prabu B. Christopher
Journal of Law and Sustainable Development (2023) Vol. 11, Iss. 11, pp. e826-e826
Open Access | Times Cited: 1
Determinants affecting trust, satisfaction, and loyalty: A case study of low-cost airlines in Indonesia
Raihanah Daulay, Roswita Hafni, Satria Mirsya Affandy Nasution, et al.
Innovative Marketing (2024) Vol. 20, Iss. 1, pp. 101-112
Open Access
Unveiling Key Differentiated Service Dimensions of the Airlines Performances in the COVID-19 Aftermath
Praowpan Tansitpong
International Journal of Asian Business and Information Management (2024) Vol. 15, Iss. 1, pp. 1-19
Open Access
Examining the Impact of Service Quality on Repurchase Intent: A Study of Foreign International Airlines
Balakrishnan Ravishankar, Prabu B. Christopher
Revista de Gestão Social e Ambiental (2024) Vol. 18, Iss. 6, pp. e05720-e05720
Open Access
Do We Scapegoat The Pandemic? Investigating The Changes in Satisfaction Drivers of Air Passengers With DWLS-SEM
Ferhat İnce, Özlem Atalık
Journal of Aviation (2024) Vol. 8, Iss. 2, pp. 117-127
Open Access
Service quality and behavioral intention among Cebu Pacific passengers: Basis for action plan
Jr. Yu Oscar P., Alex D Ylagan
International Journal of Research Studies in Management (2024) Vol. 12, Iss. 7
Open Access
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