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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Satisfaction of E-Learners with Electronic Learning Service Quality Using the SERVQUAL Model
Razia Sultana Sumi, Golam Kabir
Journal of Open Innovation Technology Market and Complexity (2021) Vol. 7, Iss. 4, pp. 227-227
Open Access | Times Cited: 54

Showing 1-25 of 54 citing articles:

A holistic decision-making approach to assessing service quality in higher education institutions
Aleyna Sahin, Gül İmamoğlu, Miraç Murat, et al.
Socio-Economic Planning Sciences (2024) Vol. 92, pp. 101812-101812
Closed Access | Times Cited: 14
Consumer Behavior in the Post-COVID-19 Era: The Impact of Perceived Interactivity on Behavioral Intention in the Context of Virtual Conferences
Souha Al-Geitany, Hasan Yousef Aljuhmani, Okechukwu Lawrence Emeagwali, et al.
Sustainability (2023) Vol. 15, Iss. 11, pp. 8600-8600
Open Access | Times Cited: 14
An Integrated Multi-Criteria Decision Analysis and Structural Equation Modeling Application for the Attributes Influencing the Customer’s Satisfaction and Trust in E-Commerce Applications
Yung‐Tsan Jou, Charmine Sheena Saflor, Klint Allen Mariñas, et al.
Sustainability (2024) Vol. 16, Iss. 5, pp. 1727-1727
Open Access | Times Cited: 5
Implementing quality function deployment using service quality and Kano model to the quality of e-learning
Theresiawati Theresiawati, Henki Bayu Seta, Artika Arista
International Journal of Evaluation and Research in Education (IJERE) (2023) Vol. 12, Iss. 3, pp. 1560-1560
Open Access | Times Cited: 11
Electronic Learning and Social Media Tools
Geetha Manoharan
Advances in library and information science (ALIS) book series (2025), pp. 465-492
Closed Access
Driving brand advocacy in higher education marketing: an integrative perspective on China students studying overseas
Linjing Liu, Eugene Cheng-Xi Aw, Tat‐Huei Cham
Asia Pacific Business Review (2025), pp. 1-21
Closed Access
Establishing Students’ Satisfaction with a Learning Management System Using a Modified DeLone and McLean Model: A South African Sample Perspective
Sibongile Simelane-Mnisi, Johnny Mafika Mthimunye
Education Sciences (2025) Vol. 15, Iss. 2, pp. 130-130
Open Access
Intrinsic motivations in health and fitness app engagement: A mediation model of entertainment
Thuy Dung Pham Thi, Nam Tien Duong
Digital Health (2025) Vol. 11
Open Access
Key Influencing Service Quality Index Evaluation and Ranking for Online Physics Teaching in the Post-COVID-19 Era: A Hybrid Fuzzy ANP-GRA Approach
Yu-Yu Ma, Chia‐Liang Lin
Evaluation and Program Planning (2025), pp. 102590-102590
Closed Access
Electronic learning platform service quality: an empirical examination and validation of the potential measures
K. Mohamed Jasim, R. Murali, S.J. James, et al.
International Journal of Systems Assurance Engineering and Management (2025)
Closed Access
Exploring the impact of environmental variables on learning performance and persistence in E-learning platforms
Yan Fu, Shuang Ma, Caifen Xie, et al.
Education and Information Technologies (2025)
Closed Access
Ranking of Service Quality Solution for Blended Design Teaching Using Fuzzy ANP and TOPSIS in the Post-COVID-19 Era
Chia‐Liang Lin, Jwu-Jenq Chen, Yu-Yu Ma
Mathematics (2023) Vol. 11, Iss. 5, pp. 1255-1255
Open Access | Times Cited: 10
An application of the PLS-SEM model for evaluating e-learning user satisfaction during the COVID-19 pandemic
Nazim Ali, Nafees Ahmad, Adnan Shakeel, et al.
SN Social Sciences (2024) Vol. 4, Iss. 6
Closed Access | Times Cited: 3
Students’ Perceived M-Learning Quality: An Evaluation and Directions to Improve the Quality for H-Learning
Syed Faizan Hussain Zaidi, Atık Kulakli, Valmira Osmanaj, et al.
Education Sciences (2023) Vol. 13, Iss. 6, pp. 578-578
Open Access | Times Cited: 6
The Impact of User Satisfaction in the Use of E-Learning Systems in Higher Education: A CB-SEM Approach
Andi Muhammad Idkhan, M Ma’ruf Idris
International Journal of Environment Engineering and Education (2023) Vol. 5, Iss. 3, pp. 100-110
Open Access | Times Cited: 6
Perspectives on the Impact of E-Learning Pre- and Post-COVID-19 Pandemic—The Case of the Kurdistan Region of Iraq
Dler O. Hasan, Aso M. Aladdin, Azad Arif Hama Amin, et al.
Sustainability (2023) Vol. 15, Iss. 5, pp. 4400-4400
Open Access | Times Cited: 5
Reviewing ADANCO 2.3.1 for a Modern Partial Least Squares Structural Equation Model to be Used in Online Education During the COVID-19 Pandemic
Chanta Jhantasana
Asia Social Issues (2023) Vol. 16, Iss. 4, pp. e255152-e255152
Open Access | Times Cited: 5
Ranking of Service Quality Index and Solutions for Online English Teaching in the Post-COVID-19 Crisis
Yu-Yu Ma, Chia‐Liang Lin, Hung‐Lung Lin
Mathematics (2023) Vol. 11, Iss. 18, pp. 4001-4001
Open Access | Times Cited: 5
Online course quality evaluation from the perspective of knowledge management: analysis of online reviews
Shanshan Shang, Chenhui Du
Library Hi Tech (2022) Vol. 41, Iss. 6, pp. 1725-1747
Closed Access | Times Cited: 8
E-learner’s continuance usage behavior of online learning: integration of ECM and TAM
Razia Sultana Sumi
International Journal of Research in Business and Social Science (2147-4478) (2024) Vol. 13, Iss. 2, pp. 382-393
Open Access | Times Cited: 1
Learner attitudes, satisfaction and success in online learning environments: a mediation-moderation model for higher educational institutions
Evans Sokro, Theresa Obuobisa‐Darko, Bernard Okpattah
International Journal of Educational Management (2024)
Closed Access | Times Cited: 1
Evaluation of Quality of Innovative E-Learning in Higher Education: An Insight from Poland
Radosław Wolniak, Kinga Stecuła
Applied System Innovation (2024) Vol. 7, Iss. 6, pp. 109-109
Open Access | Times Cited: 1
Impact of e-learning service quality on student satisfaction during the Covid-19 pandemic: A systematic review
Yam B. Limbu, Long Pham, NULL AUTHOR_ID
Knowledge Management & E-Learning An International Journal (2023), pp. 523-538
Open Access | Times Cited: 3
Service Quality Dimensions (SERVQUAL) and Customer Satisfaction towards Motor Ride-Sharing Services: Evidence from Bangladesh
Sharmila Sikder, Md. Masud Rana, Mohammad Rashed Hasan Polas
Annals of Management and Organization Research (2021) Vol. 3, Iss. 2, pp. 97-113
Open Access | Times Cited: 6
Research on the Priority of Service Quality Index for Online English Teaching during the COVID-19 Pandemic: Dual Perspective
Yu-Yu Ma, Jwu-Jenq Chen, Chia‐Liang Lin
Mathematics (2022) Vol. 10, Iss. 19, pp. 3642-3642
Open Access | Times Cited: 4
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