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OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

Air-Travelers’ Perceptions of Service Quality during the COVID-19 Pandemic: Evidence from Tripadvisor Sites
Deniz Sulu, Hüseyin Araslı, Mehmet Bahrı Saydam
Sustainability (2021) Vol. 14, Iss. 1, pp. 435-435
Open Access | Times Cited: 34

Showing 1-25 of 34 citing articles:

Has passenger satisfaction at airports changed with the onset of COVID-19? The case of Seville Airport (Spain)
Lourdes López Valpuesta, Diana Casas-Albala
Journal of Air Transport Management (2023) Vol. 108, pp. 102361-102361
Open Access | Times Cited: 19
Customer experience management in capsule hotels: a content analysis of guest online review
Victor Oluwafemi Olorunsola, Mehmet Bahrı Saydam, Taiwo Temitope Lasisi, et al.
Journal of Hospitality and Tourism Insights (2023) Vol. 6, Iss. 5, pp. 2462-2483
Closed Access | Times Cited: 18
Financial determinants of governance scores in hospitality and tourism enterprises
Hasan Evrim Arıcı, Hüseyin Araslı, Mehmet Ali Köseoğlu, et al.
Quality & Quantity (2024)
Closed Access | Times Cited: 6
Assessing the Quality of Sustainable Airline Services Utilizing the Multicriteria Decision-Making Approach
Mohammed Al Awadh
Sustainability (2023) Vol. 15, Iss. 9, pp. 7044-7044
Open Access | Times Cited: 16
An analysis of British Michelin-starred restaurants: guests' online reviews
Mehmet Bahrı Saydam, Özlem Altun
British Food Journal (2023) Vol. 125, Iss. 11, pp. 4214-4228
Closed Access | Times Cited: 15
Comparative analysis of changes in passenger's perception for airline companies' service quality before and during COVID-19 using topic modeling
Dohun Kim, Chaehwan Lim, Hun-Koo Ha
Journal of Air Transport Management (2024) Vol. 115, pp. 102542-102542
Closed Access | Times Cited: 5
The Mediating Effects of Work–Life Balance (WLB) and Ease of Using WLB Programs in the Relationship between WLB Organizational Culture and Turnover Intention
Han-Sun Yu, Eun-Jun Lee, Tae-Kyun Na
International Journal of Environmental Research and Public Health (2022) Vol. 19, Iss. 6, pp. 3482-3482
Open Access | Times Cited: 21
Airline Social Media Recovery Satisfaction: Has COVID Changed Everything?
Tripti Sharma, M.P. Gupta, Vinu Cheruvil Thomas, et al.
Journal of Travel Research (2024)
Closed Access | Times Cited: 4
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses
Xun Xu, Yiru Wang, Qingyun Zhu, et al.
International Journal of Information Management (2023) Vol. 75, pp. 102733-102733
Closed Access | Times Cited: 10
Optimizing Airline Destinations with AIRNODE: A Graph Attention Network Approach
Abdul Rafi Shaik, Abdulaziz Alhamadani, Shailik Sarkar, et al.
Lecture notes in computer science (2025), pp. 154-170
Closed Access
Guest service experience in eco-centric hotels: a content analysis
Victor Oluwafemi Olorunsola, Mehmet Bahrı Saydam, Hüseyin Araslı, et al.
International Hospitality Review (2022) Vol. 38, Iss. 1, pp. 81-100
Open Access | Times Cited: 16
Determinants and Impacts of Quality Attributes on Guest Perceptions in Norwegian Green Hotels
Ali Usman, Hüseyin Araslı, Furkan Araslı, et al.
Sustainability (2023) Vol. 15, Iss. 6, pp. 5512-5512
Open Access | Times Cited: 9
Expressing the Experience: An Analysis of Airbnb Customer Sentiments
Anna Isabelle Gomes Pereira Santos, André Riani Costa Perinotto, Jakson Renner Rodrigues Soares, et al.
Tourism and Hospitality (2022) Vol. 3, Iss. 3, pp. 685-705
Open Access | Times Cited: 13
An Empirical Study of Passengers’ Perceived Satisfaction with Monorail Service Quality: Case of Kuala Lumpur, Malaysia
Ahmad Nazrul Hakimi Ibrahim, Muhamad Nazri Borhan, Mohd Haniff Osman, et al.
Sustainability (2022) Vol. 14, Iss. 11, pp. 6496-6496
Open Access | Times Cited: 12
Identifying unique features of Norway destination image: Evidence from user-generated content
Mehmet Bahrı Saydam, Ozan Arıcı, Mert Ünür, et al.
Uluslararası Türk Dünyası Turizm Araştırmaları Dergisi (2024) Vol. 9, Iss. 1, pp. 1-17
Open Access | Times Cited: 2
Havayolu İşletmelerinde Yolcu Memnuniyetinin LOPCOW-AROMAN Modeliyle Analizi: Star Alliance Stratejik Ortaklığı Uygulaması
Mahmut Bakır, Ferhat İnce
Dumlupınar Üniversitesi Sosyal Bilimler Dergisi (2024), Iss. 81, pp. 168-189
Open Access | Times Cited: 2
Customer encounter satisfaction and narrative force: an investigation of user-generated content on TripAdvisor
Mario Cassar, Jirka Konietzny, Albert Caruana
Scandinavian Journal of Hospitality and Tourism (2023) Vol. 23, Iss. 1, pp. 51-72
Closed Access | Times Cited: 4
Usefulness of Online Reviews of Sensory Experiences: Pre- vs. Post-Pandemic
Jong Min Kim, Keeyeon Ki-cheon Park, Rob Kim Marjerison
Journal of theoretical and applied electronic commerce research (2024) Vol. 19, Iss. 2, pp. 1471-1492
Open Access | Times Cited: 1
National economic benefits through high-speed train services: The role of service quality and quality pursuer on client satisfaction
Naveed Ahmed, Muhammad Waris Ali Khan, Malik Muhammad Imran Pattal, et al.
Journal of Infrastructure Policy and Development (2024) Vol. 8, Iss. 7, pp. 3112-3112
Open Access | Times Cited: 1
Exploring Tech-Enabled Solutions
T. K. Sateesh Kumar, Lijo P Thomas, Vishnu Achutha Menon, et al.
Advances in hospitality, tourism and the services industry (AHTSI) book series (2024), pp. 257-281
Closed Access | Times Cited: 1
Understanding Customer Opinion Change on Fresh Food E-Commerce Products and Services—Comparative Analysis before and during COVID-19 Pandemic
Yanlai Li, Zifan Shen, Cuiming Zhao, et al.
Sustainability (2024) Vol. 16, Iss. 7, pp. 2699-2699
Open Access | Times Cited: 1
Passengers' service perceptions emerging from user-generated content during the pandemic: the case of leading low-cost carriers
Mehmet Bahrı Saydam, Victor Oluwafemi Olorunsola, Hamed Rezapouraghdam
The TQM Journal (2022) Vol. 35, Iss. 7, pp. 1960-1979
Closed Access | Times Cited: 6
Estimating the Impact of COVID-19 Pandemic on Customers’ Dining-Out Activities in South Korea
Bo-Won Suh, ShinYoung Kang, Hyeyoung Moon
Sustainability (2022) Vol. 14, Iss. 15, pp. 9408-9408
Open Access | Times Cited: 3
Analisis Persepsi dan Pemahaman Penggunaan Check-in Online pada Penumpang Maskapai Lion Air di Bandar Udara Tjilik Riwut Palangka Raya
Berlian Hidayah Agdiasvy, Teguh Ariebowo
Aerospace Engineering (2024) Vol. 1, Iss. 1, pp. 11-11
Open Access
Do We Scapegoat The Pandemic? Investigating The Changes in Satisfaction Drivers of Air Passengers With DWLS-SEM
Ferhat İnce, Özlem Atalık
Journal of Aviation (2024) Vol. 8, Iss. 2, pp. 117-127
Open Access
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