OpenAlex Citation Counts

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OpenAlex is a bibliographic catalogue of scientific papers, authors and institutions accessible in open access mode, named after the Library of Alexandria. It's citation coverage is excellent and I hope you will find utility in this listing of citing articles!

If you click the article title, you'll navigate to the article, as listed in CrossRef. If you click the Open Access links, you'll navigate to the "best Open Access location". Clicking the citation count will open this listing for that article. Lastly at the bottom of the page, you'll find basic pagination options.

Requested Article:

An Assessment of Digitalization Techniques in Contact Centers and Their Impact on Agent Performance and Well-Being
Massimo Pacella, Paride Vasco, Gabriele Papadia, et al.
Sustainability (2024) Vol. 16, Iss. 2, pp. 714-714
Open Access | Times Cited: 1

Showing 1 citing articles:

Research on Service Resource Input Decision-Making in Human-Machine Mixed Customer Service Centers
宁 马
Service Science and Management (2025) Vol. 14, Iss. 01, pp. 112-120
Closed Access

Page 1

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